MGT 300- Chapter 11 Quiz

The president of​ Adam's company rules with an iron fist. All decisions must first be approved by the​ president, regardless of how small or insignificant they are. This suggests that there is a high degree of​ ________ within the company. A. work specialization B. formalization C. centralization D. departmentalization E. decentralization

Centralization

Joan is a manufacturing engineer who works on a new product development team along with members from​ design, engineering,​ production, purchasing,​ finance, marketing, and quality assurance. Joan still has responsibilities to the Manager of Manufacturing​ Engineering, but simultaneously reports to the new product development team leader. What type of organizational design does this​ describe? A. Functional structure B. Matrix structure C. Network organization D. Virtual organization E.Project structure

Matrix structure

________ is the principle that no subordinate in an organization should report to more than one manager. A. Employee empowerment B. Departmentalization C. Centralization D. Span of control E. Unity of command

Unity of command

The rights inherent in a managerial position to tell people what to do and to expect them to do it is known as​ ________. A. centralization B. span of control C. chain of command D. responsibility E. authority

authority

Which organizational structure did Jack Welch use at GE to eliminate vertical and horizontal lines within GE and to break down external barriers between the company and its customers and​ suppliers? A. Boundaryless organization B. Team structure C. Divisional structure D. Matrix structure E. Virtual organization

boundaryless organization

Which of the following products would likely be produced using process​ production? A. Gourmet cupcakes B. Gasoline C. Laptop computers D. Custom-made outdoor furniture E. Refrigerators

gasoline

Which of the following is NOT one of the six key elements of organizational​ design? A. Span of control B. Chain of command C. Regulation D. Formalization E. Departmentalization

regulation

Jolene owns her own marketing design consulting business. There are only five​ employees, so the organization has a flat​ hierarchy, and Jolene retains full authority.​ Jolene's company would best be described as a​ ________ structure. A. network B. matrix C. functional D. simple E. divisional

simple

At a​ delicatessen, one employee greets patrons and takes their orders. Another employee assembles the sandwiches. A third employee wraps the sandwiches and operates the cash register. Which element of organizational design does this​ illustrate? A. Chain of command B. Decentralization C. Work specialization D. Departmentalization E. Staff authority

work specialization

Which of the following is the best example of customer​ departmentalization? A. A national bank with branches in 40 states B. A major appliance manufacturer with separate divisions for​ dishwashers, refrigerators, and microwave ovens C. A​ single-location furniture manufacturer with separate departments for​ accounting, sales,​ manufacturing, quality, and human resources D. An automobile manufacturer with separate divisions for passenger cars and​ pick-up trucks E. A textbook publisher with separate divisions for clients in higher​ education, professional continuing​ education, elementary​ education, and secondary education

A textbook publisher with separate divisions for clients in higher​ education, professional continuing​ education, elementary​ education, and secondary education