MIS Chapter 1

Lakukan tugas rumah & ujian kamu dengan baik sekarang menggunakan Quizwiz!

Which of the following constitutes an organizational element in the UPS tracking system described in the​ chapter? -the specification of procedures for identifying packages with sender and recipient information -promoting the company strategy of low-cost, superior service -the use of handheld computers and networks for managing package delivery -monitoring service levels

the specification of procedures for identifying packages with sender and recipient information

Studies have consistently shown that firms that invest greater amounts in information technology receive greater benefits than firms that invest less True/False

False

Developing a new​ product, fulfilling an​ order, and hiring a new employee are examples of business processes True/False

True

A fully digital firm produces only digital goods or services True/False

False

Business processes are logically related task for accomplishing tasks that have been formally encoded by an organization True/False

False

Information technology​ (IT) consists of all the hardware that a firm needs to use in order to achieve its business​ objectives, whereas information systems consist of all the software and business processes needed. True/False

False

Knowledge workers assist with paperwork at all levels of the firm True/False

False

A firm that invests in efficient business processes is making an investment in organizational complementary assets. True/False

True

Computers are only part of an information system True/False

True

In order to understand how a specific business firm uses information​ systems, you need to know something about the hierarchy and culture of the company. True/False

True

Investment in IT is over 50% of all invested capital True/False

True

An example of a business using information systems to attain operational excellence is -Wal-Mart's RetailLink System -the Mandarin Oriental hotel's customer-preference tracking system -Apple Inc.'s iPod -Verizon's Web-based digital dashboard

Wal-Mart's RetailLink System

The enourmous volume of data generated by Internet activity, such as Web traffic and e-mail, is referred to as _______________

big data

Dell​ Computer's use of information systems to improve efficiency and implement​ "mass customization" techniques to maintain consistent profitability and an industry lead illustrates which business​ objective? -survival -competitive advantage -improved business practices -improved flexibility

competitive advantage

The fundamental set of​ assumptions, values, and ways of doing things that has been accepted by most of a​ company's members is called its -culture -atmosphere -values -environment

culture

Which of the following objectives best describes the business strategy behind the technologies implemented in​ Disney's Operational Command​ Center, as discussed in the chapter​ case? -operational excellence -customer support -new products and services -competitive advantage

customer support

Psychologists study information systems with an eye to understanding -how systems affect individuals, groups, and organizations -how human decision makers perceive and use formal information -the production of digital goods -how new information systems change the control and cost structures within the firm

how human decision makers perceive and use formal information

Sociologist study information systems with an eye to understanding -how new information systems change the control and cost structures within the firm -how human decision makers perceive and use formal information -the production of digital goods -how systems affect individuals, groups, and organizations

how systems affect individuals, groups, and organizations

Which main business function is responsible for maintaining employee records -sales and marketing -manufacturing and production -human resources -finance and accounting

human resources

The discipline that focuses on mathematical techniques for optimizing parameters of​ organizations, such as transportation and inventory​ control, is -management science -utilization management -operations research -MIS

operations research

Disciplines that contribute to the technical approach to information systems are -computer science, engineering, and networking -engineering, utilization management, and computer science, -operations research, management science, and computer science -management science, computer science, and engineering

operations research, management science, and computer science

The use of information systems because of necessity describes the business objective of -competitive advantage -improved business practices -survival -improved flexibility

survival

An example of a social complementary asset is -training programs -technology and service firms in adjacent markets -distributed decision-making rights -all of the above

technology and service firms in adjacent markets

An example of a business using information systems for customer and supplier intimacy is -Verizon's Web-based digital dashboard -the Mandarin Oriental hotel's customer-preference tracking system -Apple Inc's iPod -Wal-Mart's RetailLink sytem

the Mandarin Oriental hotel's customer-preference tracking system

From a business perspective, raw data is transformed systematically during various stages, transforming it into valuable information, in a process called -the information value chain -feedback -information processing -the IT value chain

the information value chain


Set pelajaran terkait

Psychology A Concise Introduction Chapter 3

View Set

Human Resources-chapter 3- Not definitions

View Set

Философия сессия 2

View Set

Section 8: Remaining Promulgated Forms in Texas

View Set

BIOL 1202 Exam 2 Chapter 27 Prokaryotes

View Set