MIS Chapter 11 Practice Quiz

An inference engine is A) a strategy for searching the rule base in case-based reasoning. B) the programming environment of an expert system. C) a method of organizing expert system knowledge into chunks. D) a strategy used to search through the rule base in an expert system by forward chaining or backward chaining.

A strategy used to search through the rule base in an expert system by forward chaining or backward chaining

_______ knowledge exists in formal documents, as well as in formal rules that organizations derive by observing experts and their decision-making behaviors. A) structured B) unstructured C) management D) tacit E) explicit

A) structured

Expert systems are expensive and time consuming to maintain because: A) their rules must be reprogrammed every time there is a change in the enviornment, which in turn may change the applicable rules B) it is difficult to program at this level of complexity without introducing software bugs C) they rely on equipment that becomes outdated D) only the person who created the system known exactly how it works, and may not be available when changes are needed E) their rule base is so complex

A) their rules must be reprogrammed every time there is a change in the enviornment, which in turn may change the applicable rules

You are advising a video production company on the best type of knowledge management system to help them archive digital video and sound clips. Which of the following will suit their needs? A) LMS B) Digital asset management system C) MOOC D) CAD system E) VRML system

B) Digital asset management system

Which of the following statements about genetic algorithms is not true? A) Genetic algorithms are used to solve problems that are very dynamic and complex, involving hundreds or thousands of variables or formulas B) Genetic algorithms discover knowledge by using hardware and software that parallel the processing patterns of the biological or human brain C) Genetic algorithms are able to evaluate many solution alternatives quickly to find the best one. D) Genetic algorithms are based on techniques inspired by evolutionary biology. E) Genetic algorithms use an iterative process to refine initial solutions so that better ones are more likely to emerge as the best solution.

B) Genetic algorithms discover knowledge by using hardware and software that parallel the processing patterns of the biological or human brain

Virtually all expert systems deal with problems of A) policy development. B) classification. C) logic and control. D) high complexity.

B) classification

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use which of the following? A) Fuzzy logic B) intelligent agent C) Genetic algorithm D) CAD system E) VR system

B) intelligent agent

Which of the following describes a difference between neural networks and genetic algorithms? A) Genetic algorithms are a type of knowlege discovery, while neural networks are an intelligent technique B) Genetic algorithms are designed to work with small amounts of data, while neural networks can handle large quantities of data C) Neural networks are programmed to "learn" D) Genetic algorithms are designed to process large amounts of information E) Neural networks are a type of machine learning, whereas genetic algorithms are static programs

C) Neural networks are programmed to "learn"

Expert systems: A) share characteristics with mainframe computing B) are capable of solving wide ranges of problems C) lack the general intelligence of human beings D) are based on DO WHILE rules E) are used for knowledge discovery

C) lack the general intelligence

____ is the study of how computer programs can improve their performance without explicit programming A) neural networks B) COP C) Machine learning D) intelligent techniques E) genetic algorithms

C) machine learning

The terms used in fuzzy logic systems to describe imprecise states or conditions are referred to as: A) taxonomies B) tags C) membership functions D) inference engines E) neural networks

C) membership functions

Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of: A) professionals B) knowledge C) practice D) interest E) expertise

C) practice

In content management, once a taxonomy is developed, documents must then be ____ with the proper classification A) retrieved B) tupled C) tagged D) inventoried E) archived

C) tagged

your company wants to develop intelligent techniques to create a "smart" oven that can perfectly cook basic foodstuffs, such as roasts and bread, using sensors and minimal input from the user. The system would know the difference between rare, medium rare, medium, and well done roasts. The category of intelligent technique that would describe this system is: A) CBR B) neural network C) expert system D) fuzzy logic E) genetic algorithm

D) fuzzy logic

What type of intelligent technique helped Proctor & Gamble determine the most efficient methods for their trucks to deliver goods? A) CBR B) Neural networks C) Fuzzy logic D) Intelligent agents E) genetic algorithms

D) intelligent agents

Which of the following statements about 3-D printing is not true? A) It is also called additive manufacturing B) it uses specifications in a digital file C) It creates solid objects D) It is incompatible with the cloud E) it creates objects layer by layer

D) it is incompatible with the cloud

The model of human knowledge used by expert systems is referred to as A) CBR B) expert AI C) a neural network D) the knowledge base E) VRML

D) the knowledge base

Backward chaining is: A) a method of organizing expert system knowledge into chunks. B) the programming environment of an expert system. C) a programming algorithm used to create a virtual world using VRML D) A strategy for searching the rule base in an expert system that begins with information entered by the user E) a strategy for searching the rule base in an expert system that begins with a hypothesis

E) a strategy for searching the rule base in an expert system that begins with a hypothesis

A(n) ____ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze A) genetic algorithm B) CAD C) inference engine D) expert system E) neural network

E) neural network

VR systems: A) automate the creation and revision of designs B) provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. C) enable acquiring, storing, and disseminating knowledge documents in a virtual world D) use machines to make solid objects. E) provide architects, engineers, and medical workers with precise, photorealistic simulations of objects

E) provide architects, engineers, and medical workers with precise, photorealistic simulations of objects

Fuzzy logic systems "learn" patterns from large quantities of data by sifting through data, searching for relationships, building models, and correcting over and over again the model's own mistakes. True or False

False

VRML requires the use of a powerful server as well as large amounts of bandwidth. True or False

False

While systems such as KWS can manage semistructured and unstructured information, enterprise-wide content management systems are designed to manage a firm's structured information. True or False

False

Both structured and unstructured documents can contain knowledge True or False

True

Document management systems are essentially large databases. True or False?

True

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization. True or False

True

Hybrid AI applications are being implemented in home appliances, such as washing machines. True or False.

True

Today's 3-D pritners can create objects out of human cartilage. True or False

True

A MOOC is: A) A VR system B) an intelligent technique C) a type of online course D) a type of content management system E) a machine learning system

c) a type of online course

A(n) _________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed A) Intelligent technique B) COP C) KWS D) taxonomy E) enterprise-wide knowledge management system

taxonomy