MNA chapter 3- work ethics
harassment
_______ means trouble, torment, offend, or worry a person by one's behavior or comments.
work ethics
________ are behaviors in the workplace.
courtesy
________ is a polite, considerate, or helpful comment or act.
gossip
_________ is to spread rumors or talk about the private matters of others.
professionalism
__________ is following laws, being ethical, having good work ethics, and having the skills to do your work.
stressor
a _________ is the event or factor that causes stress.
priority
a _________ is the most important thing at the time.
the most important reason why a person must not work under the influence of alcohol or drugs is that it
affects the persons safety
when you are working, you should not wear
clothing that is wrinkled or needs to be mended
you should say "please" and "thank you" to others because
courtesies mean so much to people; they can brighten someone's day
a good part of personal hygiene for work is
cut toenails straight across
if you are scheduled to begin work at 3 PM, you should arrive
early enough to being work at 3 PM
stress occurs
every minute of every day and in everything you do
good work ethics help residents to
feel safe, secure, loved and cared for
what is a common reason for losing a job
frequent absences or tardiness
when working, the nursing assistant may wear
hair that is off the collar and away from the face
what physical effects of stress can be life-threatening?
high blood pressure, heart attack, strokes, ulcers
work ethics involves
how you treat and work with others.
tattoos should be covered when working because they
may offend others
exercise is needed for
muscle tone, circulation and weight loss
Safety practices are important to follow because
negligent behavior affects the safety of others
actions of harassment?
offending others with gestures or remarks, offending others with jokes or pictures, making a sexual advance or requesting sexual favors.
when setting priorities, what is not important
planning care so you can have breaks and lunch with your friends
you can avoid being part of gossip by
removing yourself from a group or situation where gossip is occurring
privacy and confidentiality for residents are rights protected by
resident rights under OBRA
smoking odors
stay on the persons breath, hands, clothing, and hair
when you leave and return to the unit for breaks or lunch, you should
tell the nurse
most adults need about ______ hours of sleep daily.
7
Your diet will maintain your weight if
the number of calories taken in equals your energy needs.
stress
the response or change in the body caused by any emotional, physical, social, or economic factor is ________.
confidentiality
trusting others with personal and private information is __________.
when you are working, it is acceptable to
use a payphone or a cellphone on your break to make a call
when working, the nursing assistant usually may wear
wedding and engagement rings
slang or swearing should not be used at work because
words used with family and friends may offend residents and family members
