MNA2100 - Chapter 12

Jacob was excited to get a promotion as a marketing manager, but the promotion also meant that he would have to relocate to another state. Jacob is reluctant to move. Which type of inner conflict will this situation create for Jacob?

An approach-avoid conflict

Which type of inner conflict occurs when you are torn between two undesirable options?

An avoid-avoid conflict

True or False: According to Selye's theory, you enter the third stage of the general adaptation syndrome, the stage of exhaustion, when the fight-or-flight response is activated.

False

True or False: According to folk wisdom, top-level executives are most likely to have type A personalities.

False

True or False: According to the general adaptation syndrome, when you are first confronted with a stressor, your body responds with an activation of the parasympathetic nervous system.

False

True or False: Eustress is the kind of stress you are likely to feel when going through a divorce.

False

True or False: Managers can reduce job burnout by being soft and laid-back while making decisions.

False

True or False: The more stressors you encounter, the more comfortable you feel at adapting to new stressors.

False

According to Hans Selye's general adaptation syndrome theory, in which of the following ways does the body react in the stage of adaptation?

The body restores lost energy and repairs any damage done.

Which of the following is a characteristic of people with a type B personality?

They are more relaxed than a type A personality.

Identify a characteristic of people with the hardy personality type.

They feel a sense of purpose or mission in life.

True or False: A stressor is a situation or an event that causes the body to react.

True

True or False: Chronic stress can actually weaken your immune system, and you may fall victim to an illness that you would normally fight off with ease.

True

True or False: Inner conflict is considered as an external stressor.

True

True or False: Irrational beliefs can lead to instances of catastrophizing an event.

True

True or False: People with a hardy personality seem to have three things in common: challenge, commitment, and control.

True

True or False: Stress impacts all areas of people's lives: physical health, mental health, social life, and job performance.

True

True or False: Type A personalities are seen as impatient, hostile perfectionists with a sense of time urgency.

True

According to the type A and type B personality theory, type B personality differs from type A personality in that people with a type B personality

are better at delegating responsibility.

Jenna constantly tries to please everyone around her. She believes that she must have the love and approval of all the people who are important to her. Consequently, she works late to finish tasks for her colleagues, constantly runs errands for her friends, and gets overloaded with work because she can never refuse sudden requests from her boss. The most likely reason for Jenna's unnecessary stress is

her irrational belief system.