Module 1: clinical communication
_____ throughout the patient visit must be the priority to ensure that patient has the optimal experience during their visit
Effective communication
How often should you update a patients medical history
Every visit
Obtaining equipment and supplies that provided may need during exam is usually done during the concluding steps of patient visit
False
Geriatric depression scale for older adults
GDS
Correct order for patient interview
Gather patient vitals, obtain any equipment physician may need, and provide patient with wait time
Social History example
Illicit drug use
Obtaining patient ____ is important to ensure that the provider has all the details necessary to treat the patient
Information
After the interview phase of Telehealth visit, what should MA do next
Let the patient know that they will be put on hold to wait for the provider
Mini mental status examination used to determine level of dementia
MMSE
What best promotes effective information gathering
Medical assistant should display compassion and understanding while interviewing the patient
Patient chief complaint
My back hurts and I feel tingling in my right leg
What best aligns with chief complaint
Primary reason for office visit
History taking question that may involve personal and sensitive information
Social history
What type of patient visits are conducted using technology when patient and provider in different locations
Telegraphy visit
After interview process, what should MA check before exiting exam room
That all equipment is working properly
What is the common goal of Telehealth visits
To support connection between doctors and their patients
What's important while considering an effective patient encounter
Treat each patient encounter and visit as unique
EHR
electronic health record
Rooming
getting a patient ready for a provider
Telehealth visit
Each facility should establish its own protocol for the process of beginning a Telehealth visit