OWare- Essentials Of Communication 2. Language Characteristics

If you smile while shaking hands and saying "hello," your nonverbal communication is ___ your verbal communication.

complementing

Which type of listening style would be most appropriate for the following scenario? Your little sister tells you that her pet parakeet, Beau, was just eaten by the neighbor's cat.

empathic

Identify which stage of the listening process is occurring in the following scenario. Janie excitedly told her mom about a party her friend Reeve had invited her to. She promised that there would be adult supervision and begged to be allowed to go. Her mom hesitated and then said she wanted to talk to Reeve's parents first.

evaluating

Identify the type of body movement holding a hand out above the ground to show the height of something

illustrator

Competent nonverbal communication involves interacting with others in a manner that is appropriate for which of the following? Select all that apply.

situation task individuals

The following sentence is an example of which type of language? Today, I was driving to school and this guy like totally cut me off. I mean, what's up with that?

slang

Which of the following was not taken into consideration in order to accurately interpret nonverbal behavior? You are telling your friend about something important in your life. It's a serious moment. Suddenly, your friend glances over your shoulder and bursts out laughing. You're shocked and you immediately ask your friend how he could laugh at something so serious.

surrounding people or events

If you heard someone say "Blue sky the is," which language system would account for the problem?

syntax

Which language style would be most appropriate for the given situation? a mission briefing for NASA astronauts

technical language

A spatial relationship can indicate how closely one person stands next to another in normal face-to-face conversation

true

Culture may influence how language is interpreted.

true

Interpretation of nonverbal behavior is not the same across individuals.

true

It is easier to detect happiness than sadness on a person's face.

true

Listening styles must be adjusted according to the situation.

true

Nonverbal communication cues speak just as loudly as verbal communication

true

Observing others' nonverbal behavior can help you communicate more effectively.

true

We communicate more nonverbally than verbally.

true

Words can have a positive or a negative connotation.

true

You can often learn more about what a person feels through his/her nonverbal communication than by what he/she says.

true

involves organizing a person's speech according to syntax, emotional tone, and context.

understanding

Which of the following characterize standard language? Select all that apply.

used in formal settings follows prescribed grammatical rules appears in published works

Which of the following are environmental distractions?

a TV playing loudly a hot, humid day being sick

Which of the following are examples of mnemonics?

a short rhyme an acronym memorable phrases

Identify the type of body movement biting nails when nervous

adaptor

Which type of nonverbal communication is being used in the example below? Jeremy was up to bat next inning. As he sat on the bench, he chewed his thumbnail and watched the pitcher closely.

adaptor

Asking a speaker questions does which of the following?

all of the above

Identify the characteristic of nonverbal communication in action. Tom received second prize for his sculpture at the art fair. When Jeffrey told Sam about this, Sam, who had also entered a sculpture, smiled.

ambiguous

Getting a pencil and paper ready for taking notes is an example of which of the following effective listening strategies?

being prepared

How can you overcome troublesome communication? Select all that apply.

being truthful being kind seeking clarification

When language conventions are observed, which of the following can still cause difficulties in communication? Select all that apply.

context ambiguous words levels of abstraction

Which listening style is most appropriate for the situation below? a presidential debate

critical

Which type of listening style would be most appropriate for the following scenario? Before performing at a concert, a singer exhorts the audience to drive electric cars instead of gas-powered ones in order to help stop global warming.

critical

Which characteristic of nonverbal communication is illustrated in the following scenario? two people greet each other with a handshake

culturally influenced

The scenario given below is an example of which type of non-listening behavior? Katrina: Josie, did you do something different with your hair? It looks really good. Josie: Are you saying it looked bad before?

defensive listening

Which factors influence self-presentation? Select all that apply.

desire for independence desire for acceptance social standards desire to communicate

Which type of troublesome language does the following statement represent? "That car is the worst one on the market. No one should buy it."

disruptive

Which language problem is interfering with effective communication? Frank has always been outspoken. At an office party recently, he told the company president, "You need to plan the budget more carefully." Frank was puzzled by the cold stare he received in response.

disruptive language

Identify the type of body movement holding up an index finger and middle finger to show the "peace" sign

emblem

"Fighting words" are a type of ___ language.

emotive

Language that is not based on fact cannot be damaging to other people or causes.

false

Listening is a passive activity.

false

Paralanguage always reinforces verbal messages, unlike metalanguage.

false

When two people of the same culture speak the same language, they always understand one another.

false

An abstract word refers to a concept that is

general

Which of the following is a fixed, often colorful expression whose meaning is not tied to the meaning of its individual words?

idiom

Identify the function of nonverbal communication in action below. Select all that apply. Marsha's interview for her dream job is tomorrow. She stops by the salon for a haircut and manicure. Then, she's off to the mall for a new suit. What nonverbal strategy is Marsha preparing to use at her interview?

increase persuasive power manage impressions

Which language style would be appropriate for the given situation? a conversation with friends at a backyard barbeque

informal language

Which language style would be most appropriate for the given situation? a conversation with friends

informal language

In what way is the relationship being clarified below? Select all that apply. Eric and Lisa were watching a movie. Lisa glanced at Eric, who turned her way, smiled, and took her hand in his.

intimacy favor/disfavor gender

Which zone would most likely be observed in the following situation? A kindergarten teacher helps a student who scraped her knee at recess.

intimate zone

Which type of troublesome language does the following statement represent? "He made me hit him."

irresponsible

Which aspect of competent nonverbal communication is in action in the example below? Jesse visited his friend José in Brazil. When José told him that someone would pick him up at the airport, Jesse knew that he shouldn't be surprised if he needed to wait a long while for his ride.

knowledge

Which of the following are morphemes in the word "mailboxes"? Select all that apply.

mail es box

The scenario given below is an example of which type of non-listening behavior? Patrick: My family just bought a dune buggy and-- Ralph: Oh, my family's owned one for years. I'm a great driver! You should let me take you out in it.

monopolizing

Identify the type of facial expression. When Trish's best friend accidentally revealed that she was throwing a surprise party for Trish's sixteenth birthday, Trish kept a straight face and pretended not to hear.

neutralization

Which of the following listening barriers would most likely be a problem for Marcel in the following scenario? Marcel is talking with a group of friends, and one of them begins to talk about a recent skiing trip with her family. Marcel is an excellent skier and really enjoys the activity.

over confidence

To which of the following does the statement below apply? "Emphasis influences interpretation."

paralanguage

Identify the type of touch. Tom slapped his friend John on the back to congratulate him on executing a double-play.

playful

In what way is the relationship being clarified below? Select all that apply. While Susan was on the phone in her office, her manager opened the door, frowned, and motioned for her to end the call.

power favor/disfavor

Which listening barrier is interrupting effective communication in the example below? Garth was telling Monica about his weekend. Monica spent most of the time looking at her cell phone and saying "Uh huh."

pseudo-listening

Which distance zone would be appropriate for the scenario below? Company president Susan Polawski addresses members of the board in her annual report.

public zone

Identify the function of nonverbal communication in action below. Jerry crossed his legs, slouched in his chair, and yawned while his colleague was speaking. What was Jerry trying to do?

regulate the interaction

If you laugh while saying that something is funny, your nonverbal communication is ___ verbal communication.

repeating

Identify which stage of the listening process is occurring in the following scenario. Alexei angrily told Cosette about the unfair grade he had received on his research paper. She nodded sympathetically and asked, "Did you try talking to the teacher about it?"

responding

Identify the function of nonverbal communication in action below. Despite insisting that his story was true, the witness shifted uneasily in his chair and avoided eye contact with the prosecuting attorney.

reveal discrepancies

Identify which stage of the listening process is occurring in the following scenario. Beth Ann missed half the test review in her history class because she was reading the note Jose had passed her.

selecting

Which stage(s) of the listening processes is/are illustrated below? Select all that apply. Travis is driving on a busy street. Over the honking horns and rumbling engines, he hears a siren and pulls over to let an ambulance pass.

selecting understanding evaluating responding

If you asked your friend to hand you a book and he handed you a pencil instead, which language system most likely broke down?

semantics