Principles of Management Test 2 quiz

Which of the following is an example of a direct form of discrimination?

An organization refusing to promote employees belonging to an ethic minority into management.

During a job interview, Sarah, asked the HR manager if the company would provide her a family insurance or a retirement plan. She was discussing the ____________ that companies generally offer.

benefits

______________ is the process of grouping jobs according to some logical arrangement.

departmentalization

Which of the following is an example of an objective measure of performance?

dollar volume of sales

Advertising, campus interviews, employment agencies, and union hiring halls are all _______________ methods.

external recruiting

In most change situations, there are factors that make the change process more difficult & others that seem to ease the process. The process by which a manager identifies these factors and then tries to tip the balance so that the factors facilitating the change outweigh those hindering the change is called __________________.

force-field analysis

A(n) ________________ occurs when a manager allows the assessment of an employee on one dimension to spread to rating of the employee on other dimensions.

halo error

A company has built a new manufacturing plant to increase production this senario illustrate which step in the Lewin Model of organization change?

implementation

At Omega Inc., a fixed amount of money is added to the salaries of employees if their performance exceeds a predetermined level of expectation. A smaller portion of the amount is added if the employees' performance just meet the expected level. Omega is most likely to be motivating their employees with ________________.

incentives

______________________ involves systematically moving employees from one job to another.

job rotation

You are reading a doc. that says that a job applicant must have good writing skills, be a citizen of the US, and have a degree in management. You are reading a(n) _________________.

job specification

Researchers have found that a flat organization structure _____________.

leads to higher levels of employee morale

A job application blank should not contain questions about an applicant's ________________.

national origin

Number of claims processed, total sales, and scrap rate are all examples of ________________.

objective performance appraisal criteria

According to the Lewin Model of organization change process, refreezing involves ________________.

reinforcing the change so that it becomes a part of the system

Job enrichment

requires delegation of authority

A(n) ___________________ is usually computerized and contains information on each employee's education, work experience, and career aspirations.

skills inventory

Jason, a manager, is working on a new project that involves a lot of statistics. Jason is looking for employees with a background in statistics. He can find this information in the ___________________ of his company.

skills inventory

Which stage of the Lewin Model of organization change involves managers letting people who will be affected by an impending change know to reasons for the change?

unfreezing

________________ suggests that each person within an organization must have a clear reporting relationship to one and only one boss.

unity of command

A policy at Synergy Corp. states that the middle managers get a pay that is three times the pay of supervisors and the top managers get a pay that is six times the pay of first-line managers. The policy is regarding the ______________ of synergy.

wage structure