Quinn Owens is goated

In a strong culture, employees

-Behave in a way that is consistent with the way things are supposed to happen -Agree about the way things are supposed to happen with the organization

Organizational culture

-Facilitates knowledge transfer among members -Describes what it's like at that organization -Shapes, members, attitudes and behavior

Which topics would you expect to find covered in a course on organizational behavior?

-Work on group dynamics -Individual attitudes at work -Organizational leadership -Individual behavior at work

Positively valenced outcomes can include

-economic rewards like cash -social rewards like praise -satisfaction of basic needs like autonomy

How many stories does Thompson Hall have?

3

The idea of believing oneself to be competent in the workplace is essentially the same as

A belief of self-efficacy

What event precipitated the current problem?

A fire

Management by objectives refers to

A performance management system in which employees are evaluated relative to performance objectives set by (and sometimes with) their manager

Organizational commitment is defined as

A person's desire to remain a member of the organization

In organizational behavior, a correlation of r=.50 between two variables is considered

A strong relationship between the variables

What role does Cameron Lee hold?

Acting director of campus facilities

When employees respond to an unusual situation by changing their normal behavior, they engage in

Adaptive task performance

The case protagonist is the person whose inner thoughts and feelings we have access to and to whom we will give advice. The protagonist and Thompson house is

Ali

Whether people attribute the causes of events (like getting negative feedback or scoring well on an exam) to their own behavior, we say they have

An internal locus of control

In terms of organizational culture, phrase, slogan, or slang that outsiders don't understand would be considered

An observable artifact

Members who feel a sense of continuous commitment

Are aware of the costs of leaving their organizations; they do not have attractive options

The ASA framework for maintaining and strengthening and organizational culture stands for

Attracting and selecting people who share cultural values and losing those who don't through national attrition

The aspect of organizational culture that's most likely to influence members attitudes and behavior is

Basic underlying assumptions

The most difficult aspect of culture to change is/are

Basic underlying assumptions

In job characteristics theory, feedback means

Being able to see directly from the job how well a person is performing

Members who feel a sense of normative commitment

Believe they ought to stay in their organization

To which division does the office of Residential Life belong?

Campus facilities

Of the big five, __________ best predicts job performance and ________ best commits organizational commitment

Conscientiousness, conscientiousness

Which of the following are included in the job description of a residence assistant?

Decorate doors at the start of each semester

All else being equal, __________ goals generally result in more effort and higher levels of performance

Difficult

ONET (www.onetonline.org) is a resource where you can

Discover the characteristics, hiring outlook, and typical requirements for most jobs

The facet of emotional intelligence that refers to being able to recover quickly from strong emotional experiences is called

Emotion regulation

The erosion model of effective commitment suggests

Employees with fewer bonds (work relationships, friendships) are more likely to quit the organization

Which construct is used as a synonym for motivation in the workplace

Engagement

With a continuous reinforcement schedule, a reward is given (or a punishment taken away)

Every time a person does the desired behavior

The four primary responses to negative events at work are categorized as types of

Exit, voice, loyalty, neglect

________ is the belief that effort will result in successful performance; _________ is the belief that the successful performance will result in some of the outcome(s); ___________ is the anticipated value of the outcomes(s) that result from a successful

Expectancy; instrumentality; valence

Praise for a job well done is considered a(n)

Extrinsic motivator

Any method one uses to learn (experience, intuition, authority, science) will eventually lead to the same beliefs about how best to manage people

False

Job characteristics theory describes

How to structure a job so that the work itself satisfies basic needs

A written prediction that specifies relationships between variables is most accurately called a

Hypothesis

In terms of psychological empowerment, the sense that your actions "move a project forward" is called

Impact

Three levels of analysis covered in an integrative model of organizational behavior are

Individual, group, and organizational mechanisms

The cultural Dimension that best predicts team members' task performance and citizenship behavior is

Individualism and collectivism

A meta-analysisE

Is a more reliable estimate of a relationship between variables than a single study, because it averages correlations from multiple studies

Organizational behavior is mandatory, this means

It draws from theory and research in psychology, sociology, anthropology, economics and other fields

According to the theory, one reason goal setting produces better performance is

It prompts the development of task strategies for achieving the goal

Equity theory is different from other motivation theories in that

It refers to how we compare ourselves to others

Many employees can make their jobs more satisfying by engaging in

Job crafting

Two primary outcomes that the textbook attempts to explain, so they can be managed, are

Job performance and organizational commitment

Operant conditioning is a process of

Learning what to do by observing the link between our voluntary behavior and the consequences that follow it

Do the resident assistants agree what they should do?

No, they have different opinions

Pfeffer and ViegaOs Orule of the One-EigthO is an assertion that

Only one eighth of organizations effectively manage their people to realize the potential positive impact on firm financial performance

Person-organization fit has a strong relationship with

Organizational commitment

The degree to which a person's values match those of their organization, they have

Person-organization fit

What role does Ali hold?

Resident assistant

New employees adapt to organizational culture through a process known as

Socialization

SMART stands for goals that are:

Specific, measurable, achievable, result based, and time sensitive

Hofstede's model of what values are held in different cultures was originally based on

Surveys of 88,000 IBM employees from 72 different countries

The value in diversity approach to understanding the relationship between diversity and team performance suggests

Team members diverse perspectives and knowledge leads to better problem solving

These similarity attraction hypothesis regarding the relationship between diversity and team performance suggests

Team members who have little in common on the surface tend not to communicate as freely as those who appear to have much in common

In organizational behavior, cognitive ability most accurately refers to

The ability to acquire and use knowledge to solve problems

In expectancy theory, "valence" refers to

The anticipated value of the outcomes associated with performance

Power distance refers to

The degree to which members accept the fact that power is distributed unequally in organizations

Job performance is best defined as

The value of the set behaviors that contribute, positively or negatively, to organizational goal accomplishment

Someone who feels psychologically empowered at work feels

Their work tasks contribute to some larger purpose

Expectancy theory explains that a person must believe the answer is "yes" to _______ in order to be motivated

Three separate questions about the task

As presented in the textbook, the resource-based view of firms offers a conceptual argument that good people, managed well, can provide a competitive advantage for a company

True

Resident assistants are required to take a class for credit that teaches them how to fulfill their role

True

Exposed values are

Values the organization explicitly states

Citizenship behavior is defined as

Voluntary behaviors that improve the overall quality of the setting or context in which work takes place

Equity theory explains that we lose motivation if

We find out someone else is getting a better reward for the same week

An example of deep level diversity in teams is

When team members turn out to have different goals in mind for the team

Was there something Ali was supposed to do, but probably didn't do?

Yes, post rules on the bulletin boards