Quinn Owens is goated
In a strong culture, employees
-Behave in a way that is consistent with the way things are supposed to happen -Agree about the way things are supposed to happen with the organization
Organizational culture
-Facilitates knowledge transfer among members -Describes what it's like at that organization -Shapes, members, attitudes and behavior
Which topics would you expect to find covered in a course on organizational behavior?
-Work on group dynamics -Individual attitudes at work -Organizational leadership -Individual behavior at work
Positively valenced outcomes can include
-economic rewards like cash -social rewards like praise -satisfaction of basic needs like autonomy
How many stories does Thompson Hall have?
3
The idea of believing oneself to be competent in the workplace is essentially the same as
A belief of self-efficacy
What event precipitated the current problem?
A fire
Management by objectives refers to
A performance management system in which employees are evaluated relative to performance objectives set by (and sometimes with) their manager
Organizational commitment is defined as
A person's desire to remain a member of the organization
In organizational behavior, a correlation of r=.50 between two variables is considered
A strong relationship between the variables
What role does Cameron Lee hold?
Acting director of campus facilities
When employees respond to an unusual situation by changing their normal behavior, they engage in
Adaptive task performance
The case protagonist is the person whose inner thoughts and feelings we have access to and to whom we will give advice. The protagonist and Thompson house is
Ali
Whether people attribute the causes of events (like getting negative feedback or scoring well on an exam) to their own behavior, we say they have
An internal locus of control
In terms of organizational culture, phrase, slogan, or slang that outsiders don't understand would be considered
An observable artifact
Members who feel a sense of continuous commitment
Are aware of the costs of leaving their organizations; they do not have attractive options
The ASA framework for maintaining and strengthening and organizational culture stands for
Attracting and selecting people who share cultural values and losing those who don't through national attrition
The aspect of organizational culture that's most likely to influence members attitudes and behavior is
Basic underlying assumptions
The most difficult aspect of culture to change is/are
Basic underlying assumptions
In job characteristics theory, feedback means
Being able to see directly from the job how well a person is performing
Members who feel a sense of normative commitment
Believe they ought to stay in their organization
To which division does the office of Residential Life belong?
Campus facilities
Of the big five, __________ best predicts job performance and ________ best commits organizational commitment
Conscientiousness, conscientiousness
Which of the following are included in the job description of a residence assistant?
Decorate doors at the start of each semester
All else being equal, __________ goals generally result in more effort and higher levels of performance
Difficult
ONET (www.onetonline.org) is a resource where you can
Discover the characteristics, hiring outlook, and typical requirements for most jobs
The facet of emotional intelligence that refers to being able to recover quickly from strong emotional experiences is called
Emotion regulation
The erosion model of effective commitment suggests
Employees with fewer bonds (work relationships, friendships) are more likely to quit the organization
Which construct is used as a synonym for motivation in the workplace
Engagement
With a continuous reinforcement schedule, a reward is given (or a punishment taken away)
Every time a person does the desired behavior
The four primary responses to negative events at work are categorized as types of
Exit, voice, loyalty, neglect
________ is the belief that effort will result in successful performance; _________ is the belief that the successful performance will result in some of the outcome(s); ___________ is the anticipated value of the outcomes(s) that result from a successful
Expectancy; instrumentality; valence
Praise for a job well done is considered a(n)
Extrinsic motivator
Any method one uses to learn (experience, intuition, authority, science) will eventually lead to the same beliefs about how best to manage people
False
Job characteristics theory describes
How to structure a job so that the work itself satisfies basic needs
A written prediction that specifies relationships between variables is most accurately called a
Hypothesis
In terms of psychological empowerment, the sense that your actions "move a project forward" is called
Impact
Three levels of analysis covered in an integrative model of organizational behavior are
Individual, group, and organizational mechanisms
The cultural Dimension that best predicts team members' task performance and citizenship behavior is
Individualism and collectivism
A meta-analysisE
Is a more reliable estimate of a relationship between variables than a single study, because it averages correlations from multiple studies
Organizational behavior is mandatory, this means
It draws from theory and research in psychology, sociology, anthropology, economics and other fields
According to the theory, one reason goal setting produces better performance is
It prompts the development of task strategies for achieving the goal
Equity theory is different from other motivation theories in that
It refers to how we compare ourselves to others
Many employees can make their jobs more satisfying by engaging in
Job crafting
Two primary outcomes that the textbook attempts to explain, so they can be managed, are
Job performance and organizational commitment
Operant conditioning is a process of
Learning what to do by observing the link between our voluntary behavior and the consequences that follow it
Do the resident assistants agree what they should do?
No, they have different opinions
Pfeffer and ViegaOs Orule of the One-EigthO is an assertion that
Only one eighth of organizations effectively manage their people to realize the potential positive impact on firm financial performance
Person-organization fit has a strong relationship with
Organizational commitment
The degree to which a person's values match those of their organization, they have
Person-organization fit
What role does Ali hold?
Resident assistant
New employees adapt to organizational culture through a process known as
Socialization
SMART stands for goals that are:
Specific, measurable, achievable, result based, and time sensitive
Hofstede's model of what values are held in different cultures was originally based on
Surveys of 88,000 IBM employees from 72 different countries
The value in diversity approach to understanding the relationship between diversity and team performance suggests
Team members diverse perspectives and knowledge leads to better problem solving
These similarity attraction hypothesis regarding the relationship between diversity and team performance suggests
Team members who have little in common on the surface tend not to communicate as freely as those who appear to have much in common
In organizational behavior, cognitive ability most accurately refers to
The ability to acquire and use knowledge to solve problems
In expectancy theory, "valence" refers to
The anticipated value of the outcomes associated with performance
Power distance refers to
The degree to which members accept the fact that power is distributed unequally in organizations
Job performance is best defined as
The value of the set behaviors that contribute, positively or negatively, to organizational goal accomplishment
Someone who feels psychologically empowered at work feels
Their work tasks contribute to some larger purpose
Expectancy theory explains that a person must believe the answer is "yes" to _______ in order to be motivated
Three separate questions about the task
As presented in the textbook, the resource-based view of firms offers a conceptual argument that good people, managed well, can provide a competitive advantage for a company
True
Resident assistants are required to take a class for credit that teaches them how to fulfill their role
True
Exposed values are
Values the organization explicitly states
Citizenship behavior is defined as
Voluntary behaviors that improve the overall quality of the setting or context in which work takes place
Equity theory explains that we lose motivation if
We find out someone else is getting a better reward for the same week
An example of deep level diversity in teams is
When team members turn out to have different goals in mind for the team
Was there something Ali was supposed to do, but probably didn't do?
Yes, post rules on the bulletin boards
