Supply Chain Management: An Overview

Which of the following is a reverse logistics activity?

Customer returning a car to the dealer for warranty repair

The following is an example of the bullwhip effect:

IGT incorrectly anticipates consumer demand resulting in stockouts at several popular retailers

A value-enhancing benefit from supply chain management efforts would be:

Lower purchasing and inventory carrying costs

The term vertical integration means to:

Own/buy your suppliers and/or customers

Which of the following service providers can help to get goods where they need to be in a timely fashion?

Public warehousing firms, trucking/shipping companies, freight forwarders

Which of the following strategies might help eliminate the bullwhip effect?

Reduction in the number of suppliers Reduction of safety stock Manufacturers knowing its customers' purchase plans

bullwhip effect

The continuing cycle of erratic demand causing forecasts to include safety stock which in turn magnify supplier forecasts and cause production planning problems

The one true source of income for all supply chain organizations is

The supply chain's end customer

According to the textbook, which of the following conditions need NOT be present for successful supply chain management:

adversarial relationships

One of the more crucial issues within supply management involves encouraging or helping the firm's suppliers to perform in some desired fashion.

supplier management

When did U.S. manufacturers begin to use mass production techniques to reduce costs and improve productivity?

1950s-1960s

Which of the following can happen because of the bullwhip effect?

Oversupply of goods leading to increased inventory costs

Which of the following terms describes an amplification of the variation in the demand pattern along the supply chain?

bullwhip effect

Which of the following terms is described as rethinking and redesigning of business processes to reduce waste and increase performance?

business process reengineering

A form of inventory management (also referred to just-in-time) is accomplished through use of a:

lean production system