TOM 301 Chapter 2

Think of a restaurant as a process. which would be a combination of inputs and outputs for a process? ingredients become satisfied customers investment by the owners of the restaurant become revenue hungry customers become satisfied customers ingredients become meals

bcd

From the perspective of process analysis, which of the following could be appropriate flow units for a hardware store? Number of workers Number of cash registers Number of customers Number of suppliers

c

Over the course of a month, which of the following is most likely to describe an appropriate flow unit for a process analysis of a hospital? The number of physicians The number of beds The square footage of the building The number of patients

d

A computer server experiences large fluctuations in the amount of data requests it receives throughout the day. Because of this variation, Little's Law does not apply.

f

a pricess manager particpates in the process

false

the later the departure time for a patient for same arrival time

longer the flow time

The later the departure time for a flow unit for a same arrival time

the longer the flow time