Topic 7

According to the B2B Leaders article, which of the following is not a way B2B digital leaders drive revenue growth?

1. Commitment to digital at a strategic level, 2. Creation of consistent experiences online and off, 3. Use of data to enable and empower the sales force, 4. End-to-end connection of processes to improve insight and decision making, 5. Creation of a culture anchored on innovation and execution, 6. Willingness to shake up the organizational structure and metrics to support digital aspirations,

Which of the following is evident in top e-commerce companies?

A product and brand experience that customers love A focus on their KPIs (key performance indicators)

From Topic 7, top performing e-commerce companies excel at which two things?

A product and brand experience that customers love, A focus on their KPIs (key performance indicators)

Most popular E-commere site is:

Alibaba

In the article "How B2B digital leaders drive five times more revenue growth than their peers" two companies are named as already cashing in on the trend of providing simple and convenient digital market places and they are:

Amazon, alibaba

Which of the following type of E-commerce is a supply chain model?

B2B

Which of the following is NOT a type of E-Commerce?

B2B, B2C, B2M, C2C, G2C, M-commerce

Which of the following is NOT a type of E-commerce?

B2B, B2C, B2M, C2C, G2C, M-commerce

Which of the following is a type of e-Commerce?

B2B, B2C, B2M, C2C, G2C, M-commerce

Which of the following is not considered a type of e-commerce?

B2B, B2C, B2M, C2C, G2C, M-commerce

Craigslist is an example of what e-commerce model?

C2C

Based on the video we watched in class, which country is considered to be the "hotbed" of E-commerce?

China

Where is E-commerce growing the most geographically?

China

Which country has become known as an e-commerce giant, especially after the recent success of the online retail company Alibaba?

China

Which country has become the E-commerce giant?

China

Which country is now the hotbed of E-commerce

China

What are the two viewpoints of e-Commerce?

Consumer and merchant

What do the best E-Commerce companies do?

Creating a near frictionless buying experience Building passionate communities. Blending content and commerce Offering a "try before you buy

Which of the following is NOT an observed best-in-class e-commerce practice?

Creating a near frictionless buying experience Building passionate communities. Blending content and commerce Offering a "try before you buy"

From the article "What is E-Commerce?," as a merchant in E-commerce, what is a factor you need to think about?

Creating and Managing a Product Catalog Attracting Potential Customers Taking Orders from Customers Being Notified when Customers Place Orders Accepting and Processing Customer Payments Charging Appropriate Tax on Orders Calculating and Charging Shipping Shipping Ordered Products

From the article, "How B2B digital leaders drive five times more revenue growth than their peers," what does Mckinsey and Company use to measure B2B companies' management practices?

Digital Quotient® (DQ™)

What is the original big economic driver of the Digital Transformation?

E commerce

Which company uses psychological studies in seeking to understand the psyche of the customer to connect people to travel services?

Expedia

The online travel booking company Expedia, excels because

Expedia.com, is obsessed with figuring out how to make booking travel online more intuitive, more efficient, and more enjoyable

What is a major challenge for e-commerce organizations?

Getting traffic to come to the website Creating customer loyalty Differentiating from competitors Getting customers to actually buy

Which of the following is NOT a major challenge for E-commerce?

Getting traffic to come to the website Creating customer loyalty Differentiating from competitors Getting customers to actually buy

According to the Growth in E-Commerce article, which of the following is not an indicator of growth in ecommerce?

Indicator #1: Acquire new customers 3.5x faster Indicator #2: 36% Higher Average Order Value Indicator #3: 3.5x the Number of Monthly Orders Indicator #4: More loyal customer base Indicator #5: $600k in monthly revenue by month six

Which of the following is a characteristic of the E-commerce Growth

Indicator #1: Acquire new customers 3.5x faster Indicator #2: 36% Higher Average Order Value Indicator #3: 3.5x the Number of Monthly Orders Indicator #4: More loyal customer base Indicator #5: $600k in monthly revenue by month six

Which of the following is not typically true when comparing B2B companies' digitalization efforts to those of B2C businesses?

Internally based

From the article "B2B Leaders," how do B2B companies' digital maturity compare to Consumer companies?

Lower

E Commerce has all the following benefits except

Lower transaction cost, Potential for larger sales, Larger customer base - global, Configure products And price, Integration into enterprise systems (CRM, ERP, SCM), Searchable large catalogs

Which of the following attributes makes E-commerce attractive for businesses?

Lower transaction cost, Potential for larger sales, Larger customer base - global, Configure products And price, Integration into enterprise systems (CRM, ERP, SCM), Searchable large catalogs

Why are businesses attracted to the idea of E-commerce?

Lower transaction cost, Potential for larger sales, Larger customer base - global, Configure products And price, Integration into enterprise systems (CRM, ERP, SCM), Searchable large catalogs

From the article "e-commerce," which of the following viewpoints is distinguished by higher complexity?

Merchants

Which third-party vendor is now starting to work with Amazon to develop their personal AI assistant?

Motorola

In the United States, when are companies required to collect sales tax?

Shipped in the states

What does expedia do to distinguish it from its competitors?

Studies human behavior

In topic 7, under multiple E-commerce Models for multiple business types, Netflix is listed as an example of a business model of

Subscription

According to the article "Europe vs. Silicon Valley", which European country is Silicon Valley's biggest advocate?

UK

From the article "Europe vs. Silicon Valley", which of the following US companies are having problems with EU regulations?

Uber and Airbnb

From the article, 'How Does E-Commerce Work?', what type of tax are European companies responsible for collecting and paying?

VAT

From Topic 7, what is one of the biggest opportunities in e-commerce right now?

design-oriented and/or custom products in specialty vertically integrated businesses

In the topic 7 article, "Expedia- Getting to know you" what type of company did Expedia start as?

encyclopedic travel guide

From the article "B2B leaders," which is one of the ways that B2B companies are lagging behind B2C companies?

overall digital maturity

From the Mckinsey&Company article on e-Commerce, What type of E-Commerce service is Amazon?

simple and convenient digital marketplace

What is the main focus for Alibaba?

simple and convenient digital marketplaces, lifestyle

From the article 'How does E-Commerce work?', what factors will drive your web hosting provider selection?

support, reliability, bandwidth, features, and cost

Which is a government-to-citizen form of e-commerce?

taxes, car licenses, permits

From the article "Expedia - Getting to Know You," what is the goal of Expedia's research?

to create a better consumer expirience