354 chapter 13

tenure

Examples of reward power include all of the following except

passive resistance

Which response to influence entails rejecting the influence attempt but not getting in the way of what the influencer is trying to do?

self-monitoring

Which term refers to having a high concern with others' perceptions and adjusting one's behavior to fit the situation?

empowerment

Which term refers to sharing power with employees and giving them the authority to make and implement at least some decisions?

abuse of power

Which term refers to using any type of power to demean, exploit, or take advantage of someone, or influencing someone to do something they later regret?

influence tactics

Which term reflects how people translate their power to affect the behavior of others?

referent and expert

Which two types of power are always appropriate, but not always effective?

Coercive

____ power exists when a person has the ability to punish or harm someone else

Expert

____ power exists when a person has valuable skills or knowledge

Referent

____ power exists when subordinates behave as the manager does and wants because they seek his or her approval.

Reward power

____ power involves the use of pleasurable consequences to influence and motivate followers.

Legitimate

____ power is granted by virtue of one's position in the organization

Going along to get ahead

____________ refers to a lack of action by individuals in order to secure valued outcomes

Coercive power

least desirable form of power to exercise

reward

which is not a personal power

Referent

An up-and-coming executive who is charismatic is likely exhibiting ____ power

eliminating political rivals

Which political tactic may entail getting an opponent promoted?

commitment

Which response to influence entails endorsing the influence attempt and becoming an actively involved participant?

compliance

Which response to influence entails going along with what the influencer wants without becoming personally invested?

making requests politely but confidently

A guideline for using legitimate power is

Reward

A person in the organization has the ability to given bonuses to employees as part of a corporate compensation program. This is an example of ____ power

centrality

A subunit's _________ is the extent to which it influences the work of other subunits and has a critical impact on the firm's key product or service

sustainability

A subunit's power is reduced to the extent that others inside or outside of the organization can also perform its responsibilities. This reflects the subunit's

ethical

Being a(n) ________ leader is a source of power because it eliminates hidden agendas and builds trust

need for power

David McClelland found that the primary driver of a leader's performance was the leader's

all these can reduce political behavior

Each of the following reduces political behavior EXCEPT

decreases

If a subunit's work can be outsourced, that unit's power

issuing formal requests

In general, how do leaders exercise legitimate power?

controlling the agenda

Jim strongly disagrees with a new program that is being developed and wants to prevent the program from moving forward. Jim manages to fill up the department meeting agenda with other issues, so the new program is therefore not discussed. Which political behavior technique has Jim used?

magnified

Making resources more scarce causes power differences across subunits to become

all the above

Managers may enhance their referent power by

pressure

Of the various influence tactics, which one has been found to be the least effective?

reward power

Offering incentives that are desirable to workers is an example of how to effectively use ____ power.

Referent Power

The primary bases of positional power include all of the following EXCEPT

greater power

The subunits most capable of coping with uncertainty tend to have

promotions

Referent power involves all of the following except

Personal Power

Referent, expert, informational, and persuasive powers all contribute to

game playing

Which political tactic entails the use of tricks such as leaking information or having only friends fill out a survey?

leveraging technology

Techniques of political behavior include all of the following EXCEPT

controlling decisions parameters

Which political tactic entails trying to influence decisions before they are made?

ingratiation

The use of humor may contribute to which influence tactic?

using outside experts

Which political tactic entails using "neutral" third parties who are actually paid and directed by someone, or otherwise predisposed to act in her favor?

A leader behaves in the same way that he or she wants subordinates to behave

What is the reasoning behind role modeling?

inspirational appeals

Which influence tactic entails appealing to someone's aspirations, values, and ideals to gain her commitment, or increasing people's confidence that they can do something in order to increase motivation?

coalition tactics

Which influence tactic entails engaging the help of others to persuade someone to do something?

legitimating tactics

Which influence tactic entails enhancing one's formal authority to make a certain request by referring to rules, precedents, or official documents?

ingratiation

Which influence tactic entails flattering or praising someone to put them in a good mood or to make them more likely to want to help?

exchange

Which influence tactic entails offering to provide something of value now or in the future for someone's cooperation?

consultation

Which influence tactic entails requesting someone's advice to solve a problem or mutually setting goals to increase a follower's commitment to the leader's decision?

pressure

Which influence tactic entails using coercion or persistent follow-up or reminders to gain influence?

ingratiation

Which influence tactic is seen as more credible when used early rather than after other influence attempts have failed?

pressure

Which influence tactic risks undesirable side effects such as resentment?

legitimating tactics

Which influence tactic should be used early if you expect doubts about the validity of your request?

high need for achievement

Which of the following does NOT contribute to the leadership motive pattern?

keeping experience and accomplishments private

Which of the following is NOT a way that managers can enhance expert power?

A leader with both personal and position power

Which of the following is the most likely to have the greatest potential influence on the actions of subordinates?

Leaders with strong personal power should avoid using position power.

Which of the following statements is NOT true about personal power?

building coalitions

Which political tactic entails befriending powerful people or starting small subgroups to promote specific aims?

controlling lines of communication

Which political tactic entails establishing gatekeepers to restrict access to information?

controlling information

Which political tactic entails strategically restricting who has access to what data?

image building

Which political tactic entails the use of "spin doctors" to project a desirable image?