466 EXAM 2

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Which of the following practices include high-contact development experiences?

All of the above (Membership on a global team, Cross-Cultural training, Structured leadership development program)

Which are types of knowledge creation?

All of the above (Tactic-Tactic, Explicit-Explicit, Tactic-Explicit, Explicit-Tactic)

Which of the following terms completes the definition: "Processes are patterns of behaviors that teams enact, such as __________"

All of the above (communication, conflict resolution, problem-solving, monitoring)

In regard to PwC's Project Ulysses Program, which phase is an ONGOING process?

Alumni Networking

Caligiuri contended that individuals abilities to develop global leadership competencies are dependent on which of the following?

Aptitude, knowledge, skills, abilities, and personal traits

Which of the following employee types of the "Nine-Box Model of Performance-Potential" are developed for future roles?

B,C,E,F

Moreover, ________ technologies can also lead to increased creativity and innovation in dispersed teams (Cramton & Webber, 2005; Hinds et al., 2011).

Collaborative

Transferring information is a type of _________ process, and can be __________ or __________

Communication; explicit; tactic

Black & Gregersen's model of conceptual process of GLD involves three sub- processes known as:

Contrast, Confrontation, and Replacement

In the "Conceptual Process and Outcomes of Effective GLD Programs" section of the reading, the author writes a proposed GLD model that embodies the essential elements of a certain learning process. What is this learning process called?

Contrast, Confrontation, and Replacement

What order does Kozai learning and transformation model go in?

Contrast, confirmation, transformation

Which of the following IS NOT one of the three significant knowledge creation characteristics?

Experience Level

How is the 70-20-10 method broken up?

Experiental learning 70, Formal learning 10, developmental learning 20

The 70-20-10 framework for Globalizing Personnel stresses a 70% focus on ________ learning, a 20% focus on _______ learning, and a 10% focus on ______ learning.

Experiential, Developmental, Formal

There are two ways that organizations transmit knowledge. When knowledge is trasnmitted to others through formal, systematric language it is called:

Explicit

Transferring information is a type of communication process— whether _____ or _____.

Explicit / Tacit

Select the 2 ways that organizations and individuals transmit knowledge:

Explicit and Tacit

Of the four types of knowledge creation, which one below is NOT one of them?

Explicit to Tacit to Explicit

This foundation of global leadership identified by Kets de Vries and Florent-Treacy includes mixed-culture marriages, bilingual parents, and exposure to other cultures. Which of the following is the foundation described?

Intercultural experiences

Which of the following is not a diversity barrier to global teams?

Invisible Relationships

Of the Comparison and Equivalency of Repatriate Knowledge Types, Axiomatic is also known as the

Know-why

International assignments associated with global leadership development possess unique properties when viewed through the lens of ..

Knowledge creation

What model indicates the process most individuals tend to follow through the learning process to develop greater global leadership competencies?

Kozai Learning and Transformation Model

Which of the following is considered by Kets de Vries and Florent-Treacy as a foundation for global leadership?

Later education

Which of the following is a concept of learning to deal with cultural issues and different cultures?

Learning to speak a foreign language

The following defenition best represents which concept: "Activities that are systematically developed by governmental and nongovernmental organizations expressly for the purpose of enhancing the quality and quantity of talent within and across countries and regions to facilitate innovation and competitiveness of their citizens and corporations"

Macro GTM

Which of the following is not a barrier to the dispersion characteristic of global teams?

More complete and comprehensive perspectives, stakeholder coverage

In regard to knowledge transfer, which firm characteristic addresses the following: 1) the relevance of the repatriates knowledge that the repatriates coleagues perceive for their work milieus and 2) colleagues openness to learning new information in general.

Motivation

What is not an example of formal learning?

Networking

Which of the following NOT a common component of leadership development program.

Online teaching

Deeper level replacement of the purchasing agent's mental map related to what exactly?

Only A and B (Understanding of the Physical Infrastructure, Understanding of the Cultural Infrastructure)

What is decribed as "the extent to which the experience is perceived as relevant to an objective or value important to the individual"

Relevance

More than likely, ______ are a reflection of the attitudes of the members of the organization.

Routines

Assignments that move people out of their comfort zones are know as ____ assignments

Stretch

What are the two levels of mental mapping and remapping changes?

Superficial and deep level

According to stumpf and Zeutschel ________ requires enormous energy from the _________, clarifying proccesses and engaging in discussion around differences.

Synergy, Leader

___ describes information that is embedded in people's experiences, that is difficult to communicate to others and personal by definition.

Tacit knowledge

In reference to the input- mediator- output model, the inputs are influenced by all of these except:

Team Hierarchy

What can diverse composition make difficult that is usually smooth?

Team Interactions

Which group developed a model that indicates the process most individuals tend to foloow thorugh the learning process to develop greater global leadership competencies?

The Kozai Group

Global Talent Management literature indicates that there are four categories in the field of GTM, each with their own set of coniderations. Out of the answers below, which is not one of the four categories?

The Management Approach

What measures complexity, intensity, emotional effect, and Relevance?

Time

When it comes to development of an individual, they cant be forced to develop but instead their organization should .......

help them develop organizational culture as well policies.

What are the two main categories of mediators that shape team successes?

processes and emergent states

Four dependent variables—cognitive processes (expert decision making), global knowledge (facts related to the global environment and work domain), intercultural competence (ability to work effectively across cultures), and global organizing expertise (systems thinking and architecture necessary to create and maintain effective global organizations)—combine to determine the level of GL expertise Which of the following is NOT one of the four dependent variables that are combined to determine the level of global leadership expertise?

social flexibility

Which of the following can be described as the four types of triggers that lead to transformation in global settings?

social immersion, novel normality, communicating in a new language, self-reflection

At the Global Leadership Advancement Center (GLAC) of San Jose State University, the strategy in place encompasses 3 general domains within its umbrella of operations, those are 1) knowledge creation & dissemenation, 2) development & training, & 3) ______.

social innovation initiatives

Team structures typically vary along three dimensions, ALL of these are the dimensions listed EXCEPT:

standard operating procedures

The most common reaction to diversity is to _____ it, that is, to focus only on ______.

suppress, similarities

Which of the following is not an example of IHRM policies and practices that focus on recruiting and selecting leadership talent?

using unconscious bias to make a hire

__________________ refers to global teams who pay attention to and nurture higher-order benefits.

connected teams

According to the study done by Salicru, only ___ of organizations emphasize Global Leadership Development (GLD).

1/5

Bartram reports that as few as one in ___ professionals have the potential to be an effective leader today.

15

According to the study done by Salicru, Out of 900 multinational organizations surveyed, _____ were planning to expand their operations within the next few years, but only _____ reported having enough globally ready leaders to fill their critical roles.

52%, 16%

___ addresses the extent to which emotion is present or stimulated by experience.

Affect

What factors should be considered in order to benefit from diversity?

All of the above (Career Histories, Ability to learn from experience, Potential for Derailment)

Firms can also create routines such as knowledge-sharing sessions around themes. These themes can be:

A and B (Country focused and issue focused)

Which of the following best describes the outcome of the Chattanooga Model?

A process model of global leadership based on the assumption that global leadership development for an individual was a nonlinear, emergent process that is moderated by a variety of key variables, across time

Which of the following firm characteristics expresses "routines" as affecting the organizations ability to absorb information?

Ability

When the demand for talent is higher then the avaliable talent, this is _________.

Accelerated demand for talent

Which of the following is NOT a resource type?

Behavioral

Trigger events are followed by

Buffers

Which of the following is the starting point in the Model for Developing Global Executives?

Business Strategy

List the Levels of GL (Global Leader) Expertise from high to low from the Global Leadership Expertise Model.

Cognitive Processes -> Global Knowledge -> Intercultural Competence -> Global Organizing Expertise

Which of the 8 competencies are considered, "Mega competencies?"

Cultural Agility & Cultural Intelligence

Although all types of individual differences affect teams, _______ has a profound impact on many different aspects of teamwork.

Cultural Diversity

_____________ refers to a person's ability to substitute activities enjoyed in one's home country with different activities common in the host country.

Cultural Flexibility

Which is not one of the 8 Dynamic Cross-Cultural Competencies (C/C) that are prominen in the expatriate and global leadership literatures

Cultural logistics

There is a global talent shortage due to all of the following reasons EXCEPT:

Decreased Desire

Tacit Knowledge has two varients that are relevant to acquiring knowledge critical for global leadership, what are the varients?

Deeply held beliefs / Skills & Techniques

Which of the following is not a Moderating variable?

Degree participation

For the past for decades, the most important tool for managing people was the hierarchy. However, hierarchies in todays era of globalization has falls increasingly short. How can hierarchies be more effective in todays society?

Develop temporary teams to achieve a specific task.

Syntactic dimensions of work experience include all of the following except...

Difficulty of the assignment

What two characteristics of global teams sets them apart from teams in general?

Diverse Composition and Dispersed Configuration

There are four fundamental processes that facilitate achieving results. Which of the following is considered basic and fundamental?

Effective communication

Theft of anyone's identity and core beliefs, and how it lives them out systematically through its activities and engagement with stakeholders is called ____

Embezzlement

Which approach focuses on the management of employees who are considered "high-potenials"?

Employee Approach

What is one of the advanced and sophisticated policies and practices that is needed to manage talent effectively across an organization?

GTM

Experiential learning involves learning from actual, real experiences in __________ contexts.

Global

Which of the following is not one of the vertical alignments of an effective HRMS?

organizational effectiveness

Which of the following is NOT a High-contact development practice?

HR Training

IHRM is the larger body of research and is different from GTM in all of these ways EXCEPT:

IHRM focuses on future human capital needs and plans in regards to that

All of which include the thre ways that IRHM differs from GTM except?

IRHM focuses on local issues while GTM fouses on international issues

Which is not one of the four fundamental processes that facilitate achieving results?

Identity

________ is the development and implementation of new, valuable solutions, it requires a combination of creativity and deep understanding of the set of challenges that it is trying to address

Innovation

Which two of the four fundamental processes that facilitate acheiving results focus on the context of more complex teams/global teams?

Innovation and Creativity / Managing Boundaries and Stakeholders

Which of the following is NOT an ancedent?

Insensitivity

Like global leadership in general, leading global teams is a craft that combines the science of conditions and ___________ in teams—the checklist—with the art of applying the right processes at the right time.

Opportunities

According to chapter 9, the Input-Mediator-Output model is a clear set of factors that influence team performance. With respect to this model, outputs are measures of ___?

Performance

Antecendents of talent development systems can occur at different levels of analysis. Which of the following is not one of the four levels?

Personal

Which of the following is the correct order of levels in Kirkpatrick's 4 levels of evaluation?

Reaction, Learning, Behavior, Results

Which of the five parallel processes relating to mechanisms pertains to an organization's efforts to integrate repatriates when they return home from a global assignment?

Recovery

What is NOT a reason for talent shortages?

Recruit using data

Which of the following is not one of the four types of triggers that to transformation in global settings?

Sense-Making in foreign situations

Which of the following talent development experiences is used in high-contact development?

Short-term expatriate assignment(s)

A recent study of five multinational organizations (Becton Dickinson, Credit Suisse, EY, GlaxoSmithKline, and Microsoft) that use ICVs, found that ICV programs result in all EXCEPT:

Significant advances in employee work satisfaction

Which of the following is NOT a commonly used experience- based developmental assignment?

Situational Training

Richie and his associates proposed four ideal-types of of global leadership roles. Which of the following is NOT one of them?

Social

Knowledge creation involving the transmittal of tacit (tacit-to-tacit) knowledge is called:

Socialization

Which of the following is not one of the four categories of Global Talent Management (GTM)?

The Team Approach

Which of the following does the book express as being the most effective type of technology?

There has yet to a type of technology that stands out as the best

Which of the following inputs is not an ongoing dynamic to shape success?

Trust

PwC's former global leadership development program was titled Project __________.

Ulysses

During a global team crisis, which of the following are especially important for global team motivation and cohesiveness?

cohesion and psychological safety

Of the 4 elements used to describe the potential transformative experience, which one describes, "this element embodies the degree to which the experience involves situations or issues that are multi-layered or multifaceted?"

complexity

Talent mangement requires appropriate mechanisms, which aim to get the right people into the right experience. Which are the five parrallel processes that help business and development needs?

development, succession, selection, recovery, and discovery

Knowlege that is explicit can be _______ transmitted.

easily

According to chapter 10, when a firm competes on the basis of cost, quality or product differentiation, it is competing on the ability to distinguish its products or services from that of ___?

its competitors

Further, Minbaeva's (2005) literature review noted that the knowledge transfer process in MNCs is affected by the characteristics of four things. Which of the following is one of them?

the knowledge sources and transferors

Workforce differentiation or segmentation says what about how an organization treats its employees?

the most talented and valuable employees are treated differently than other employees

Team research has identified three main structural inputs that most affect how teams interact and perform. The first two are: 1) the configuration of people on the team, and 2) the specificity and type of task. The last structural input is_____________.

the way the team is organized

What is the purpose of IHRM?

to enable the firm to be successfully global

The first step in the transformation process is

to experience events that act as trigger events

According to the resource-based theory, an organization can achieve and sustain competitive advantage with resources that are difficult

to imitate, rare, and not subject to substitution

Fill in the Blank: According to the Process Model of Global Leadership Competency Development "process or content reflection often leads to straightforward ________."

transformation

Which process is the relationship between the antecedents and outcome measures mediated by:

transformational process

According to the text, all of the following are common components of leadership development programs except?

trial and error


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