466 EXAM 2
Which of the following practices include high-contact development experiences?
All of the above (Membership on a global team, Cross-Cultural training, Structured leadership development program)
Which are types of knowledge creation?
All of the above (Tactic-Tactic, Explicit-Explicit, Tactic-Explicit, Explicit-Tactic)
Which of the following terms completes the definition: "Processes are patterns of behaviors that teams enact, such as __________"
All of the above (communication, conflict resolution, problem-solving, monitoring)
In regard to PwC's Project Ulysses Program, which phase is an ONGOING process?
Alumni Networking
Caligiuri contended that individuals abilities to develop global leadership competencies are dependent on which of the following?
Aptitude, knowledge, skills, abilities, and personal traits
Which of the following employee types of the "Nine-Box Model of Performance-Potential" are developed for future roles?
B,C,E,F
Moreover, ________ technologies can also lead to increased creativity and innovation in dispersed teams (Cramton & Webber, 2005; Hinds et al., 2011).
Collaborative
Transferring information is a type of _________ process, and can be __________ or __________
Communication; explicit; tactic
Black & Gregersen's model of conceptual process of GLD involves three sub- processes known as:
Contrast, Confrontation, and Replacement
In the "Conceptual Process and Outcomes of Effective GLD Programs" section of the reading, the author writes a proposed GLD model that embodies the essential elements of a certain learning process. What is this learning process called?
Contrast, Confrontation, and Replacement
What order does Kozai learning and transformation model go in?
Contrast, confirmation, transformation
Which of the following IS NOT one of the three significant knowledge creation characteristics?
Experience Level
How is the 70-20-10 method broken up?
Experiental learning 70, Formal learning 10, developmental learning 20
The 70-20-10 framework for Globalizing Personnel stresses a 70% focus on ________ learning, a 20% focus on _______ learning, and a 10% focus on ______ learning.
Experiential, Developmental, Formal
There are two ways that organizations transmit knowledge. When knowledge is trasnmitted to others through formal, systematric language it is called:
Explicit
Transferring information is a type of communication process— whether _____ or _____.
Explicit / Tacit
Select the 2 ways that organizations and individuals transmit knowledge:
Explicit and Tacit
Of the four types of knowledge creation, which one below is NOT one of them?
Explicit to Tacit to Explicit
This foundation of global leadership identified by Kets de Vries and Florent-Treacy includes mixed-culture marriages, bilingual parents, and exposure to other cultures. Which of the following is the foundation described?
Intercultural experiences
Which of the following is not a diversity barrier to global teams?
Invisible Relationships
Of the Comparison and Equivalency of Repatriate Knowledge Types, Axiomatic is also known as the
Know-why
International assignments associated with global leadership development possess unique properties when viewed through the lens of ..
Knowledge creation
What model indicates the process most individuals tend to follow through the learning process to develop greater global leadership competencies?
Kozai Learning and Transformation Model
Which of the following is considered by Kets de Vries and Florent-Treacy as a foundation for global leadership?
Later education
Which of the following is a concept of learning to deal with cultural issues and different cultures?
Learning to speak a foreign language
The following defenition best represents which concept: "Activities that are systematically developed by governmental and nongovernmental organizations expressly for the purpose of enhancing the quality and quantity of talent within and across countries and regions to facilitate innovation and competitiveness of their citizens and corporations"
Macro GTM
Which of the following is not a barrier to the dispersion characteristic of global teams?
More complete and comprehensive perspectives, stakeholder coverage
In regard to knowledge transfer, which firm characteristic addresses the following: 1) the relevance of the repatriates knowledge that the repatriates coleagues perceive for their work milieus and 2) colleagues openness to learning new information in general.
Motivation
What is not an example of formal learning?
Networking
Which of the following NOT a common component of leadership development program.
Online teaching
Deeper level replacement of the purchasing agent's mental map related to what exactly?
Only A and B (Understanding of the Physical Infrastructure, Understanding of the Cultural Infrastructure)
What is decribed as "the extent to which the experience is perceived as relevant to an objective or value important to the individual"
Relevance
More than likely, ______ are a reflection of the attitudes of the members of the organization.
Routines
Assignments that move people out of their comfort zones are know as ____ assignments
Stretch
What are the two levels of mental mapping and remapping changes?
Superficial and deep level
According to stumpf and Zeutschel ________ requires enormous energy from the _________, clarifying proccesses and engaging in discussion around differences.
Synergy, Leader
___ describes information that is embedded in people's experiences, that is difficult to communicate to others and personal by definition.
Tacit knowledge
In reference to the input- mediator- output model, the inputs are influenced by all of these except:
Team Hierarchy
What can diverse composition make difficult that is usually smooth?
Team Interactions
Which group developed a model that indicates the process most individuals tend to foloow thorugh the learning process to develop greater global leadership competencies?
The Kozai Group
Global Talent Management literature indicates that there are four categories in the field of GTM, each with their own set of coniderations. Out of the answers below, which is not one of the four categories?
The Management Approach
What measures complexity, intensity, emotional effect, and Relevance?
Time
When it comes to development of an individual, they cant be forced to develop but instead their organization should .......
help them develop organizational culture as well policies.
What are the two main categories of mediators that shape team successes?
processes and emergent states
Four dependent variables—cognitive processes (expert decision making), global knowledge (facts related to the global environment and work domain), intercultural competence (ability to work effectively across cultures), and global organizing expertise (systems thinking and architecture necessary to create and maintain effective global organizations)—combine to determine the level of GL expertise Which of the following is NOT one of the four dependent variables that are combined to determine the level of global leadership expertise?
social flexibility
Which of the following can be described as the four types of triggers that lead to transformation in global settings?
social immersion, novel normality, communicating in a new language, self-reflection
At the Global Leadership Advancement Center (GLAC) of San Jose State University, the strategy in place encompasses 3 general domains within its umbrella of operations, those are 1) knowledge creation & dissemenation, 2) development & training, & 3) ______.
social innovation initiatives
Team structures typically vary along three dimensions, ALL of these are the dimensions listed EXCEPT:
standard operating procedures
The most common reaction to diversity is to _____ it, that is, to focus only on ______.
suppress, similarities
Which of the following is not an example of IHRM policies and practices that focus on recruiting and selecting leadership talent?
using unconscious bias to make a hire
__________________ refers to global teams who pay attention to and nurture higher-order benefits.
connected teams
According to the study done by Salicru, only ___ of organizations emphasize Global Leadership Development (GLD).
1/5
Bartram reports that as few as one in ___ professionals have the potential to be an effective leader today.
15
According to the study done by Salicru, Out of 900 multinational organizations surveyed, _____ were planning to expand their operations within the next few years, but only _____ reported having enough globally ready leaders to fill their critical roles.
52%, 16%
___ addresses the extent to which emotion is present or stimulated by experience.
Affect
What factors should be considered in order to benefit from diversity?
All of the above (Career Histories, Ability to learn from experience, Potential for Derailment)
Firms can also create routines such as knowledge-sharing sessions around themes. These themes can be:
A and B (Country focused and issue focused)
Which of the following best describes the outcome of the Chattanooga Model?
A process model of global leadership based on the assumption that global leadership development for an individual was a nonlinear, emergent process that is moderated by a variety of key variables, across time
Which of the following firm characteristics expresses "routines" as affecting the organizations ability to absorb information?
Ability
When the demand for talent is higher then the avaliable talent, this is _________.
Accelerated demand for talent
Which of the following is NOT a resource type?
Behavioral
Trigger events are followed by
Buffers
Which of the following is the starting point in the Model for Developing Global Executives?
Business Strategy
List the Levels of GL (Global Leader) Expertise from high to low from the Global Leadership Expertise Model.
Cognitive Processes -> Global Knowledge -> Intercultural Competence -> Global Organizing Expertise
Which of the 8 competencies are considered, "Mega competencies?"
Cultural Agility & Cultural Intelligence
Although all types of individual differences affect teams, _______ has a profound impact on many different aspects of teamwork.
Cultural Diversity
_____________ refers to a person's ability to substitute activities enjoyed in one's home country with different activities common in the host country.
Cultural Flexibility
Which is not one of the 8 Dynamic Cross-Cultural Competencies (C/C) that are prominen in the expatriate and global leadership literatures
Cultural logistics
There is a global talent shortage due to all of the following reasons EXCEPT:
Decreased Desire
Tacit Knowledge has two varients that are relevant to acquiring knowledge critical for global leadership, what are the varients?
Deeply held beliefs / Skills & Techniques
Which of the following is not a Moderating variable?
Degree participation
For the past for decades, the most important tool for managing people was the hierarchy. However, hierarchies in todays era of globalization has falls increasingly short. How can hierarchies be more effective in todays society?
Develop temporary teams to achieve a specific task.
Syntactic dimensions of work experience include all of the following except...
Difficulty of the assignment
What two characteristics of global teams sets them apart from teams in general?
Diverse Composition and Dispersed Configuration
There are four fundamental processes that facilitate achieving results. Which of the following is considered basic and fundamental?
Effective communication
Theft of anyone's identity and core beliefs, and how it lives them out systematically through its activities and engagement with stakeholders is called ____
Embezzlement
Which approach focuses on the management of employees who are considered "high-potenials"?
Employee Approach
What is one of the advanced and sophisticated policies and practices that is needed to manage talent effectively across an organization?
GTM
Experiential learning involves learning from actual, real experiences in __________ contexts.
Global
Which of the following is not one of the vertical alignments of an effective HRMS?
organizational effectiveness
Which of the following is NOT a High-contact development practice?
HR Training
IHRM is the larger body of research and is different from GTM in all of these ways EXCEPT:
IHRM focuses on future human capital needs and plans in regards to that
All of which include the thre ways that IRHM differs from GTM except?
IRHM focuses on local issues while GTM fouses on international issues
Which is not one of the four fundamental processes that facilitate achieving results?
Identity
________ is the development and implementation of new, valuable solutions, it requires a combination of creativity and deep understanding of the set of challenges that it is trying to address
Innovation
Which two of the four fundamental processes that facilitate acheiving results focus on the context of more complex teams/global teams?
Innovation and Creativity / Managing Boundaries and Stakeholders
Which of the following is NOT an ancedent?
Insensitivity
Like global leadership in general, leading global teams is a craft that combines the science of conditions and ___________ in teams—the checklist—with the art of applying the right processes at the right time.
Opportunities
According to chapter 9, the Input-Mediator-Output model is a clear set of factors that influence team performance. With respect to this model, outputs are measures of ___?
Performance
Antecendents of talent development systems can occur at different levels of analysis. Which of the following is not one of the four levels?
Personal
Which of the following is the correct order of levels in Kirkpatrick's 4 levels of evaluation?
Reaction, Learning, Behavior, Results
Which of the five parallel processes relating to mechanisms pertains to an organization's efforts to integrate repatriates when they return home from a global assignment?
Recovery
What is NOT a reason for talent shortages?
Recruit using data
Which of the following is not one of the four types of triggers that to transformation in global settings?
Sense-Making in foreign situations
Which of the following talent development experiences is used in high-contact development?
Short-term expatriate assignment(s)
A recent study of five multinational organizations (Becton Dickinson, Credit Suisse, EY, GlaxoSmithKline, and Microsoft) that use ICVs, found that ICV programs result in all EXCEPT:
Significant advances in employee work satisfaction
Which of the following is NOT a commonly used experience- based developmental assignment?
Situational Training
Richie and his associates proposed four ideal-types of of global leadership roles. Which of the following is NOT one of them?
Social
Knowledge creation involving the transmittal of tacit (tacit-to-tacit) knowledge is called:
Socialization
Which of the following is not one of the four categories of Global Talent Management (GTM)?
The Team Approach
Which of the following does the book express as being the most effective type of technology?
There has yet to a type of technology that stands out as the best
Which of the following inputs is not an ongoing dynamic to shape success?
Trust
PwC's former global leadership development program was titled Project __________.
Ulysses
During a global team crisis, which of the following are especially important for global team motivation and cohesiveness?
cohesion and psychological safety
Of the 4 elements used to describe the potential transformative experience, which one describes, "this element embodies the degree to which the experience involves situations or issues that are multi-layered or multifaceted?"
complexity
Talent mangement requires appropriate mechanisms, which aim to get the right people into the right experience. Which are the five parrallel processes that help business and development needs?
development, succession, selection, recovery, and discovery
Knowlege that is explicit can be _______ transmitted.
easily
According to chapter 10, when a firm competes on the basis of cost, quality or product differentiation, it is competing on the ability to distinguish its products or services from that of ___?
its competitors
Further, Minbaeva's (2005) literature review noted that the knowledge transfer process in MNCs is affected by the characteristics of four things. Which of the following is one of them?
the knowledge sources and transferors
Workforce differentiation or segmentation says what about how an organization treats its employees?
the most talented and valuable employees are treated differently than other employees
Team research has identified three main structural inputs that most affect how teams interact and perform. The first two are: 1) the configuration of people on the team, and 2) the specificity and type of task. The last structural input is_____________.
the way the team is organized
What is the purpose of IHRM?
to enable the firm to be successfully global
The first step in the transformation process is
to experience events that act as trigger events
According to the resource-based theory, an organization can achieve and sustain competitive advantage with resources that are difficult
to imitate, rare, and not subject to substitution
Fill in the Blank: According to the Process Model of Global Leadership Competency Development "process or content reflection often leads to straightforward ________."
transformation
Which process is the relationship between the antecedents and outcome measures mediated by:
transformational process
According to the text, all of the following are common components of leadership development programs except?
trial and error