A+ certification exam

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What is the approximate maximum indoor range for a more less router using the 802.11g protocol?

125 feet

You were configuring a router. You need to configure a subnet with a seven and address of 192.168.128.0 that supports a range of up to1022 host address values. You need to stay within this limit to avoid interfering with future expansion plans. The router requires you to enter configuration information in CIDR format. Which address should you use?

192.168.128.0/22

You are configuring a host firewall. You need to ensure that the computer cannot respond to Telnet requests. Which port should you block?

23

A business is preparing to convert from wired to wireless networking. Access points need to support a range of at least 150 feet. There is a concern about possible interference because of the number of Bluetooth device is already in use. Which 802.11 Standard should the business select?

802.11n

You are implementing a wireless LAN at one of your corporate offices. You need to provide the maximum data transfer rate possible. Which wireless protocol should you use?

802.11n

A graphic artist reports that she has trouble drying correctly on her laptop touchpad. She is used to drawing using pencils. what would you recommend?

A stylus and digitizer

Your client has a router that is connected to the Internet and the ethernet switch. What additional network device is needed to give your client wireless access to the local area network?

Access Point

Which server can act as a centralized Authentication server in your network

Active directory domain controller

Are use moved from the United States to Belgium. The user attaches a type E plug adapter to the power cable of his desktop computer but the computer does not start what action should the user perform next?

Adjust the voltage selector switch on the power supply

Customer asked you to identify the cable connector shown in the exhibit this is most likely a power/communication cable for what?

Android phone

Are use reports that an RJ45 plug on his network cable is broken. What wall should you use to replace the broken plug?

Crimper Cable stripper

A customer has had a tablet for over two years. the customer complains that the tablets battery is not charging. The indicator lamp is fully illuminated on the tablet when it is connected to the charger. The customers tried shutting the tablet down and restarting. What is most likely the problem?

Bad battery

A customer wants to set up a set of speakers and needs to be able to stream sound to them from a smart from from anywhere in the room. What connection tape should the customer use?

Bluetooth

A customer is traveling out of town and plans to use a personal hotspot to enable a laptop to access the Internet while traveling. The customer has checked with that this is an option for his smart phone for service plan. The customer is concerned about connecting the laptop. What types of connections are supported?

Bluetooth, USB, Wi-Fi

A customer is setting up a home office. The customer needs to set up an Internet connection and wants the connection to be as fast as possible. What types of connections to the customer choose?

Cable

You work as a field engineer. Which tool should you use to verify the continuity, wiring standards and operational status or structure cabling on-site?

Cable tester

You are evaluating whether to use a category 5 or category 6 cable for your network. Which statement correctly characterize how category six cables differ from category 5 cable?

Category six cable is certified for gigabit networks

What are two advantages of using a cloud manage Wi-Fi solution over and an autonomous WAP network?

Centralized management Simplified set up of additional WAPs

You are replacing the motherboard processor memory and video adapter in a computer. When you assemble the computer and power it on the computer peers to begin the start up process but then beep several times and stops. What should you do?

Check the website of the motherboard manufacture for beep codes

A customer calls for advice while traveling. The customer needs to connect to the Internet from a laptop. The laptop supports Bluetooth and Wi-Fi connectivity but is unable to locate a hotspot throughout which the laptop can be connected. The customers cell phone directs a strong signal but the laptop does not have a cellular modem. what should you suggest

Configure tethering on the cell phone

Customer customer complains that a smart phones touchscreen is unresponsive. The customer has tried restarting and re-setting the phone. What should You suggest a customer try next?

Contact the manufacture for repair

A customer complains recently installed smart phone app will not load properly. The customer has tried restarting the phone, but it did not fix the problem. What should the customer try next?

Delete and restart the app

A customer bought brought in a tablet and a Bluetooth keyboard complaining about a problem. The keyboard stopped working with the tablet. The customer has restarted the tablet but the problem still continues. What should you do?

Delete the keyboard and re-discover it

A customers are replacing an older Linux server with a new computer. The old computer is BIOS-based. The new computer is UEFI-based. The customer wants to install the same Lennox distribution and applications on the new computer. You were able to install the next, but the computer will not boot. You need to enable start up. What should you do?

Disable secure boot Enable legacy BIOS Capability mode

A customer calls with a printer problem. The customer has an inkjet printer and has gone several months without being used. When a customer tried to print to the printer, there with her streaks throughout the output. From the symptoms, you determine the Jets in the printhead are most likely blocked by dried ink. The customer wants to clean the printhead. The customer tries running automatic cleaning cycle, but it didn't seem to help. What should the customer use?

Distilled water

Which of the following is a RAM feature that is used in critical infrastructure servers were in memory data corruption is an acceptable?

ECC error correcting code

And administrator configures exchange server and enables all auto discovery options. What is the minimum information and user miss provide on a mobile phone to connect to the exchange server?

Email address and password

Are use her plans to take her mobile phone into secure facility were new device network connectivity is allowed what should she do to configure her mobile phone?

Enable airplane mode

Which address is an IPv6 multicast address

FF0::/10

A customer suspects that his window Best Computer has a defective RAM module because the installed amount of RAM is not detected correctly by the UEFI firmware and windows operating system. He replaces the component with a known good module but the computer still feels to detect the memory. Which of the following is most likely explanation?

Faulty RAM slot

Your networking computers within a single building. You need to eliminate any possibility of EMI. Which cable should you use?

Fiber Optic

A customer recently purchased an HD TV that supports a variety of video inputs. The Customer is planning to use the TV part of the time as a second display for gaming and video editing and wants to have his high as high-resolution as possible when connected to the computer. The connection needs to provide a video and audio support. Which type of connection interface shared the customer use?

HDMI

A customer wants to buy a VR headset. What is the most likely cable required to connect the headset to a gaming consul or computer?

HDMI USB

The hardest drive makes loud clicking sound and reports an increasing number of data errors. What is most likely cause?

Head crash

Do you want to access the Internet through your laptop using your mobile phone using the option shown an exhibit. Which option should you tap to an able to feature!

Hotspot

A technician needs to configure her Windows 10 enterprise edition computer to test applications in a Windows 7 environment. What should she install on her workstation to accomplish your goal?

Hyper-V

A customer is choosing a processor for a new computer I need to decide whether to use the processor that supports hyperthreading or a dual core processor. How do the two processor types differ?

I do core processor provides better performance for multi threaded applications in a hyperthreading processor. A dual core processor has two independent cache. A processor with hyperthreading has one cache

You are building a computer for a customer. The customer will use the computer primarily for CAD/CAM applications. The customer will be doing a lot of 3-D rendering and performance is a critical requirement. You are installing an a TX motherboard with four color-coded DDR3 memory slots. The motherboard supports dual channel memory architecture. The customer wants you to install at least 8 GB of RAM memory. What should you do?

Install 24 GB memory modules in the same colored slots

A customers home office is set up with primarily Apple devices. This includes an AirPrint-enabled printer. The customer wants to be able to configure and print to the AirPrint enabled printer from a PC running MS windows

Install Bonjour

You need to have Microsoft windows seven, windows eight, and windows 8.1 running concurrently for testing. Each Windows version needs direct access to computer hardware without having to go through a host of operating system. What should you do?

Install a type 1 hypervisor

A customer is purchasing a new iPhone and wants to buy a docking station to go with it. What type of connector should you recommend on the docking station?

Lightning

A user is an able to give a presentation using his laptop and a digital projector because the projector displays a frequency out of the range error. What action should he take first to resolve this issue?

Lower the screen resolution of the laptop

You need to configure media file synchronization between an iOS phone and a laptop running windows 10. What should you use?

Microsoft phone companion

You suspect that the power supply on a computer is not working properly. Which two tools should you use to troubleshoot the problem?

Multimeter Power supply tester

You are connected to a router. to provide access to the Internet you need to create a rule that would hide private AP address is behind one public IP address. Which technology should we use?

NAT

What allows the 5G network to be 10 times faster than a 4G network?

New frequencies was shorter wavelengths

Her user has a Microsoft office 365 subscription. In which of the following cloud locations are are his documents saved by default?

OneDrive

Are use her boots up a desktop PC and opens a web browser to access the Internet system displays an error saying that the website cannot be found the system reports that no network connection has been found the technicians of specs that the TCP/IP stack has been corrupted what should the technician due to test the TCP/IP stack stack?

Ping the loopback interface

You are advising a company that is planning to install AP cameras to enhance security around their building. The cameras will be located 30 m to 60 m from the wiring closet. Most locations do not have AC power available and the company does not want to go through expense of running additional powerlines. What technology would you recommend for deploying the cameras?

PoE

You need to allow a remote user to access Windows server 2012 directly using RDP. What is the first feature you should enable on the router?

Port forwarding

Business customer called to ask for advice. The customer wants to be able to distribute draft copies of documents for review and comment. The review copy should include the document formatting. Employees will be using iOS, windows and mobile devices to review the documents. What technology should the customer use?

Print to PDF

A company needs a platform for rapid development and development of websites. The website will be configured for public access. The solution must be able to scale rapidly with services such as load balancing managed for the company. Security during development is a major concern. What kind of web solution is appropriate?

Private PaaS

You are part of a first response team that assist with suspected instances of cyber crime. After you arrive at the scene and safety of all persons has been assured what is your first priority?

Protect all physical and virtual evidence

Which features are supported by an E reader?

Provide wireless communication View documents

Are use their accidentally spilled a sugary drink on a laptop keyboard. The user has already wiped off the liquid. You shut down and unplug the laptop and then remove the battery. What should you do?

Pry the key tops loose. Clean the key tops in mild soap and water. Clean the key switches with isopropyl alcohol Clean key hinges with a isopropyl alcohol Allow everything to dry Reassemble key tops

You need to connect several ethernet cables to a wall jacks so new employees can access your companies network. What did you used to insert cable wires into Keystone jacks that go into wall plates

Punchdown tool

A customer wants to add a RAID already to his computer. He wants to be able to use a disk striving to achieve the best performance. He is not concerned with fault tolerance. Which RAID level does the new hardware need to support?

RAID 0

Customer customer wants to add read array to his computer he wants to be able to use disc striping with mirroring. Which red level does the new hardware need to support?

RAID 10 (1 + 0)

Are use reports that when she turns on her computer it runs fine but over the course of the workday is slow to a crawl during normal local application use. Which of the following hardware sub systems should she investigate first?

RAM

What type of connector is most commonly used on a UTP CAT 5e cable?

RJ-45

A company is considering using DDR4 RAM memory with a critical database server. The computer is currently configured for squad channel DDR3 memory with 4ECC modules installed. What is needed to support DDR4?

Replace the motherboard

A user reports that his Windows 7 desktop computer keeps losing its time setting. Which of the following actions is most likely to solve the problem?

Replacing the CMOS battery

You need to modify the boot order on a computer. You start up the computer but you were prevented from modifying the FiOS configuration setting. The previous user protected the BIOS with an administrator password. You do not know the password. The buyers chip is a socket mounted. Can you turn off and unplug the computer. What should you do next?

Restore the CMOS battery from the motherboard for a few minutes, then replace the battery, restore power, and restart

Which three protocols are used to send or receive emails?

SMTP IMAP POP3

Which statements correctly characterize network cable types and their usage?

STP cable is more resistant to interface than UTP cable Category six cable supports 10 GB ethernet

What type of network connection is the highest latency?

Satellite

Which network type as most vulnerable during weather related interference?

Satellite

Are you sure these connectors match the graphics

Sc, st, LC

One of your customers runs a small construction business out of a home office. The customer needs to be able to send electronic copies or hard copy blueprints to suppliers and subcontractors for review. The customer has asked for your advice. What device should the customer install and configure?

Scanner

And administrator opens virtual machine manager (VMM) to adjust the amount of RAM for a Windows server 2012 machine. The option is grayed out. What should the administrator do first?

Shut down the VM

Her user needs to upgrade the RAM on his laptop computer. Which ram form factor is most appropriate for the job?

SoDIMM

Administrator runs diagnostics on your desktop PC and receive several SMART related errors. Which computer subsystem is most likely at risk?

Storage

You manually configure static IP addresses on network computers. Which perimeter if said incorrectly will prevent a computer I'm communicating with any other computer within the same subnet?

Subnet mask

A company wants to configure VLANs to improve performance. I need to determine if the infrastructure can support VLANs. What device should the company use to configure VLANs?

Switch

For auditing purposes, a customer wants to receive a list of physical addresses in the local network. What device should the customer use to generate the report?

Switch

You you replace the laptops cracked LCD panel with a new panel of the same type. You restart the laptop. The new panel works properly, but you're unable to detect or connect to your office Wi-Fi signal. You need to determine the cause and correct the problem. What is most likely wrong?

The Wi-Fi antenna cable is disconnected

A laser printer print a continuous vertical black line down the center of each page. What is most likely the problem?

The drum is scratched

A user needs to identify a piece of hardware listed as a human interface device (HID) Device and Windows 10 device manager. Which of the following devices should he examine?

The mouse

You're setting up a computer as a multi media editing station. You need to support high and multimedia devices in large data files. Which standard interface supports the highest data transfer rate?

Thunderbolt

A computer has a 19-inch LCD display monitor attached. The screen flickers intermittently. What should you try first to correct the problem?

Tighten the video cable

What is the role of a DHCP server?

To automatically assign client IP addresses and configuration settings

You are configuring a computer running Microsoft windows server 2016. You need to configure the computer for maximum disc performance and throughput for the hard disks. This configurations will be implemented throughout the operating system software. Which disc configuration should you use?

To hard disks configured to support RAID 0

You are experiencing dropped packets over your network. You suspect a faulty router and want to determine exactly where the packets are being dropped Which tool should you use?

Tracert

You provide support for users at your company. The network is configured as a large routed wide area network (WAN). Are use her calls you and is unable to reach a server on a remote subnet. Testing indicates that the user on a local subnet with the user are also unable to connect to the server. You need to try to determine where communication is failing. What should you use?

Tracert

A user requests to upgrade his desktop pc. He purchased a new SAYA SSD and a technician is sent on-site to replace the old magnetic hard disk. The new SSD is smaller.

Use adapter brackets

To minimize setup effort, a user wants to use a class-compliant external USB storage device with her Windows 10 laptop computer. What should she do to enable the device?

Use the plug and play device driver

A user with windows 10 laptop reports of the wireless network he wants to connect to is not available unless. The user can see and connect to other wireless networks. What should you do?

Verify that they use it within range of the wireless access point. Check if the SSID broadcast feature is enabled on the wireless access point.

You are troubleshooting a computer that will not boot. The power supply fans work, but the computer will not start and you cannot detect any other activity when you turn the computer on. What should you try?

Verify the power supply is connected to the motherboard

You are helping set up a small office home office(SOHO) network. You were asked to implement QoS support on the network. Which of the following will most likely to require QIS support?

VoIP

You have a customer configure synchronization with iCloud. The customer synchronizing an iPhone and a PC running windows eight. What information can automatically sync between the devices?

Web browser bookmarks Calendars

You are following the comp Tia six step troubleshooting method to repair computer. You determine that the problem can probably be avoided in the future of proper prevention measures are applied. During which step should these measures be applied?

Well verifying system functionality

A customer wants to install a wireless access point for a home office. The customer lives in an apartment and knows that there are several wireless networks in range. The customer needs to determine the best channel to use when configuring the access point. What tool shed the customer use?

Wi-Fi analyzer

A customer recently purchased a new computer. The computer is unfamiliar with some external ports present on the computer and you ask for help to identify ports installed ports include the ports shown in the exhibit what kind of port is shown in the exhibit?

eSATA


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