BA Chapters
Inputs to a specific business analysis task may be externally produced by:
A single task
Which risk response strategy can be used for both positive and negative risks?
Accept
When preparing for observation, you plan to ask questions while the work is being done. You are preparing to do ____________ observation.
Active
During an elicitation interview, you find yourself paraphrasing statements to the speaker to reinforce that you understand what is being said. What skill are you applying
Active Listening
Outputs from determining business analysis activities include the Work Breakdown Structure (WBS) and an activity list. What is defined in the activity list?
Activity descriptions and logical dependencies
When should transition requirements be defined?
After the solution has been designed
Requirements that are associated with the solution component that will implement them are called:
Allocated requirements
Which task has solution performance measures as an input?
Analyze performance measures
Who may participate in requirements elicitation activities?
Any stakeholder
Which Requirements Life Cycle Management task seeks approval and signoff on requirements or designs?
Approve requirements
The stakeholders have indicated to the business analysis team that the documented requirements are ready for use in subsequent business analysis or implementation efforts. What type of requirements has been developed at this point in time?
Approved
You are investigating how a solution affects a particular stakeholder group after that solution has been deployed. What Solution Evaluation task are you performing?
Assessing enterprise limitations
The business analysis team has analyzed the current state and defined the desired future state of the enterprise. What is the team's most likely next step?
Assessing risks
You are determining the most appropriate response to identified problems in a delivered solution. What task are you performing?
Assessing solution limitations
What is the name for the individual pieces of information that describe an entity in an entity relationship diagram?
Attribute
Assumptions and constraints defined and clarified as requirements are understood and documented with their associated:
Attributes
Which statement best describes the relationship between the lead business analyst (BA) and project manager (PM) when planning the resources and tasks for business analysis activities?
BA manages business analysis work, PM manages overall project.
Which technique compares an organization's strategies, operations, and processes against the "best-in-class" strategies, operations, and processes of their competitors and peers?
Benchmarking
Business architecture provides architectural descriptions and views to provide a common understanding of the organization for the purpose of aligning strategic objectives with tactical demands. What is another name for these views?
Blueprints
You are reviewing documents for the current system in order to confirm the existing requirements. Document analysis is an effective technique for doing this work as long as the documents being reviewed are
Both current and valid
You are working with a group trying to build a diverse list of possible approaches as to how the team might solve a specific business problem. What technique should the group consider applying?
Brainstorming
Strategy Analysis tasks focus on documenting what type of requirement?
Business
What defines the business analysis team roles, deliverables to be produced, and tasks to be performed?
Business Analysis Approach
What governs the performance of all Strategy Analysis tasks?
Business Analysis Approach
At the beginning of Business Analysis Planning and Monitoring activities, the BABOK® Guide recommends that the business analyst create which two planning deliverables?
Business Analysis Approach and Stakeholder Engagement Approach
Identifying key stakeholder roles and selecting requirements activities is done as part of which knowledge area?
Business Analysis Planning and Monitoring
What knowledge area allows the business analyst to define their approach for tracing project requirements?
Business Analysis Planning and Monitoring
What knowledge area contains the next most logical steps after the business analyst has built a business case and gained management approval for a project?
Business Analysis Planning and Monitoring
You are a business analyst addressing who will receive weekly business analysis status reports containing performance against actuals for your current project. You are performing tasks from which knowledge area?
Business Analysis Planning and Monitoring
Who determines what BABOK® Guide tasks are appropriate for their project?
Business Analysis Team
What project role focuses on understanding business problems and opportunities?
Business Analyst
Which business analysis stakeholder role is involved with all business analysis activities on a project?
Business Analyst
All of the following are part of the business requirements, except:
Business Goals
What defines the business problem for which the business analyst is seeking a solution?
Business Need
What key input is used to plan the business analysis approach for a project?
Business Need
Which input best provides you with the measurable result that the enterprise wants to achieve?
Business Objective
When does traceability begin on a project?
Business Objectives
Three business analysis deliverables are inputs to several Requirements Life Cycle Management tasks. They are used to influence and guide the business analyst in managing requirements. Which of the following deliverables is not one of the three inputs? A. Governance approach
Business analysis Approach
What business analysis deliverable is a guideline or direct input to all tasks found in the Business Analysis Planning and Monitoring knowledge area?
Business analysis governance approach
What describes the specific end results an organization is seeking to achieve and the measures to objectively assess if these end results have been achieved?
Business objectives
Which of the five perspectives focuses on how the organization performs work to deliver value across multiple functional areas to customers and stakeholders?
Business process management perspective
All of the following are games that may be used to encourage stakeholders to develop a joint view of a problem or potential solution except:
Business rules
What is another name for an organized peer-level review of a requirements document?
Business rules analysis
All of the following are elements of the approve requirements task except:
Capabilities and processes
What deliverable contains the preliminary analysis of solution alternatives or options to determine how and whether each option can provide an expected business benefit?
Change Strategy
What output contains the results of the business analyst assessing the capability gaps between existing and new capabilities of the organization?
Change Strategy
"Does the existing functionality currently meet your needs?" is an example of what type of structured interview question?
Closed-ended
You are focusing the business analysis team on examining the premises, assumptions, observations, and expectations of its team members. What type of conflicts are you most likely addressing?
Cognitive
Which statement about conducting stakeholder analysis for the business analysis activities on a project is false?
Conducted during the project phase to which it applies
What method of conflict resolution offers the highest likelihood of reaching a permanent solution?
Confrontation
When reviewing a set of related requirements, you discover that two of the requirements describe the same feature but produce different results. Based on your well-written requirements checklist, you would note that these requirements are not ____________
Consistent
What imposes limitations on your solution?
Constaints
Business analysis work is performed ____________ throughout an agile initiative and relies heavily on ____________ skills.
Continuously, interpersonal
When building a change strategy, decision analysis can be used to compare the ____________ of implementing a proposed solution against the ____________ to be gained.
Cost, benefits
Eliciting requirements using a brainstorming session enables the participants to exercise ____________ thinking.
Creative
Requirements that are intended for reuse reflect what view of the organization?
Current State
Who can perform business analysis activities on agile teams?
Customer representative or product owner
What is the best recommendation to make when the value of a change from a current state is low relative to the effort required to make that change?
DO nothing
During requirements analysis, you are selecting a modelling technique to represent the rationale or "why" of a proposed change. Which modelling technique would be the best choice?
Decision Modelling
Which Strategy Analysis task produces the solution scope as an output?
Define Change Strategy
You are currently planning the business analysis information management approach for your project. What activities will you be performing as part of this task?
Define requirements attributes, plan traceability, and plan reuse.
Which task describes how business requirements are allocated for implementation?
Define solution scope
What is the purpose of nonfunctional requirements?
Defining quality attributes and design constraints of the solution
All of the following tasks are performed when planning and monitoring business analysis activities except:
Determine solution approach
Your team needs a low-cost tool that supports rapid drawing and documentation of models. What type of tool should they choose?
Diagramming tool
Which business analysis technique allows the business analyst to leverage existing materials to analyze the current state of the enterprise relative to a business need?
Document Analysis
You have just discovered that the business process expert, who was responsible for the existing system currently being upgraded, is no longer employed by the company. Which elicitation technique might you apply in this situation?
Document Analysis
Knowledge management and collaboration tools that may be used to capture and distribute knowledge throughout an organization include:
Document repositories, wikis, and discussion forums
What term is used to define an area undergoing analysis, including both an organization and its external stakeholders?
Domain
When does the business analyst ensure the feasibility of the proposed requirements to support the business and user needs?
During requirements Analysis and Design Definition
Requirements gathering activities are also known as requirements
Elicitation
You have an implementation deadline for meeting a specific requirement on your current project. What requirements attribute indicates how soon a requirement is needed?
Emergency
Stakeholder ____________ is defined as the willingness of stakeholders to actively work and interact with the business analysis team.
Engagement
According to the BACCM™, a business analyst may recommend a change either to a solution or to the ____________ to realize the potential value of a solution.
Enterprise
According to the BABOK® Guide, perspectives are used within business analysis work to provide focus to tasks and techniques specific to the context of the initiative. The five common perspectives include all of the following except:
Enterprise Architechure
What describes an organization's business processes, software, hardware, people, operations, and projects?
Enterprise architecture
What component of an entity-relationship diagram is contained in the labeled rectangle and represents a source or destination of data?
Entity
What prototype allows you to learn about user interface needs and then to evolve the requirements into a fully functioning system?
Evolutionary
Activity flow models show how the system behaves over the course of time through the:
Execution of business processes or a series of events
You are a business analyst on a business process management project collecting data from the processes. Which life cycle activity are you performing?
Execution/Monitoring
The business analysis team has been working hard to meet tight deadlines on their project. The project manager offers them a bonus and some time off if they can meet their deadlines. Which motivational theory best describes what the project manager just did?
Expectancy Theory
What determines the optimal business analysis approach?
Expert judgment
Industry structure might present constraints, dependencies, or drivers on the current state of the enterprise. This area is a source of ____________ influencers found when analyzing the current state.
External
What four stages of team development (in the order they are experienced) would you expect your new business analysis team to go through?
Forming, storming, norming, performing
The business analyst is looking at the current state of an existing system and trying to figure out how to improve the efficiency of that system. What level of the enterprise is the business need being defined from?
From the bottom-up
During Strategy Analysis, which technique allows the business analyst to break down business goals into achievable objectives and measures?
Functional decomposition
When planning business analysis activities, the business analyst may break down the project tasks and then estimate the amount of work each task will require. What technique are they using?
Functional decomposition
Which of the following techniques can be applied when tracing requirements?
Functional decomposition
Which document determines how the business analyst obtains approval of business analysis information with their stakeholders?
Governance Approach
You are planning a focus group to elicit requirements for a new online order entry system, addressing a wide variety of end users interacting with the system in different ways. What type of users should you include in your focus group?
Heterogenius
You are a business analyst assessing a proposed change to a set of requirements. Your project is being developed in an adaptive fashion with iterative and incremental implementation techniques. How might you handle your impact analysis?
Impact analysis must be formal
The business analyst receives input from a stakeholder regarding the impacts of technical dependencies on a specific stakeholder requirement. Which stakeholder is most likely to be providing this input?
Implementation SME
When defining solution scope, which stakeholder role participates in allocating new capabilities to solution components and determining what is required to deliver those capabilities?
Implementation SME
What describes how the selected solution approach will deliver the defined solution scope?
Implementation approach
What is another name for a solution that exists in some way?
Implemented Solution
To evaluate solution performance, the solution must exist in some form and be ____________.
In use
All of the following are examples of improvement opportunities that may be found when proposing design options except:
Include performance measures
When defining your approach to requirements traceability on your project, what levels will you choose from when deciding how to trace the requirements?
Individual, model, feature
You have strong political ties with your stakeholders from previous work in the organization, enabling you to get things done. Which underlying competency will these previous relationships enhance most for your current assignment?
Influencing
You are communicating functional and nonfunctional requirements to the test team. Which communication mechanism is recommended for this situation?
Informal Presentation
Data flow diagrams show how ____________ flows through a system.
Information
What represents the information and preconditions necessary for a business analysis task to begin
Input
The business analysis plan is typically ___ with and is a ___ of the overall project plan.
Integrated, component
Which two techniques does the BABOK® Guide recommend you use to confirm the stated requirements and stakeholder concerns?
Interviews or observation
What technique ensures that issues arising from assessing enterprise limitations are addressed and resolved?
Item tracing
During agile initiatives, scope is constantly evolving. Change and rapid response to change are expected. What method is used to manage the ongoing refinements and redefinition of the project scope?
Kanban backlog List
All of the following statements about the five business analysis perspectives are true except:
Knowledge areas are applied the same way regardless of the perspective being used.
You are developing a vision of a desired future state toward which people can be motivated to work. After it is developed, you will encourage people to work toward that future state. What business analysis competency are you exhibiting?
Leadership
The process of gaining knowledge or skills is also known as:
Learning
What four dimensions are addressed in a balanced scorecard?
Learning and growth, business process, customer, financial
What is the business analyst's primary role on a business intelligence initiative?
Liaison between stakeholders and solution providers
The BACCM™ states that the business analyst is responsible for extending value beyond the current initiative they are working on. This is done by:
Maintaining requirements and designs for reuse
What performance measures will the business analyst define for business analysis activities and deliverables on a project?
Metrics
When identifying business analysis performance improvements, what technique allows you to determine the metrics used for measuring performance and determining how those metrics may be tracked?
Metrics and KPI
What technique might assist you in measuring solution performance?
Metrics and KPIs
What is the name for an abstraction representing some or all of a proposed solution?
Model
What elicitation technique might best assist you in understanding the existing processes that are being used in an online order entry system?
Observation
You are functioning as a temporary apprentice for a day in order to get a hands-on feel for how the current system is being used. This is a variation of which technique?
Observation
You understand the existing business models, structure, business unit relationships, and people. This is an example of what type of knowledge?
Organization
Where are the standards located for how and when requirements should be maintained for reuse in an organization?
Organizational Process Assets
Knowledge areas define what a business analyst needs to understand. They do not define the project:
Phases
Solution Evaluation tasks can be performed on solutions in different stages of development. You want to evaluate a solution component that is part of a limited implementation that is not fully released. What type of solution are you working on?
Pilot
When analyzing the current state, the business analyst looks at the scope of decision making at different levels in the organization. What element of the current state are they looking at?
Policies
You are a business analyst working on a project where the timing of the business analysis work is early in the project life cycle. What type of business analysis approach best fits this project?
Predictive
You are a business analyst working on an information technology project. Your project is using a waterfall life cycle model to drive the development efforts. What solution development methodology is being used?
Predictive
You are a business analyst applying statistical analysis methods to historical data to identify patterns and make predictions about future events. Your focus is on pattern recognition through data mining, predictive modelling, forecasting, and condition-driven alerts. What type of data analytics are you developing requirements for?Predictive analytics
Predictive analytics
What is the proper sequence for conducting any type of elicitation technique?
Prepare, conduct, wrap up
Business ____________ are those characteristics that are common to all organizations with a similar purpose and structure, whether or not they are in the same industry.
Principles
You are a business analyst measuring alternatives against objectives and identifying trade-offs to determine which possible solution is best. You are most likely engaged in what activity?
Problem Solving
You are a business analyst measuring alternatives against objectives and identifying tradeoffs to determine which possible solution is best. You are most likely engaged in what activity?
Problem Solving
Effective problem solving consists of what three elements?
Problem definition, alternatives identification, and decision making
What is defined as a sequence of repeatable activities executed in an organization?
Process
You are a business analyst capturing and documenting as-is and to-be business processes for your business process management project. What role are you performing?
Process Modeller
What stakeholder is responsible and accountable for the project scope?
Project Manager
Who is primarily responsible for achieving the project objectives?
Project Manager
Who is responsible for ensuring that the business analysis plan is compatible with the project plan?
Project Manager
You are a business analyst working on an agile project. Who is the key stakeholder that you need to have involved with the project from the beginning, providing continuous feedback to the team and adjusting the product as needs change?
Project Sponsor
The requirements elicitation technique that uncovers and visualizes the interface requirements before an application is designed or developed is called:
Prototyping
When assessing risks during Strategy Analysis, the business analyst should consider all of the following elements except:
Proximity
When planning how to address requests for change, the business analyst should consider the cost and time estimates of the requested change, its associated benefits and risks, and the:
Recommended course of action
A capability needed by a stakeholder to achieve an objective is also called a:
Requirement
Which guideline or tool is used during requirements prioritization to understand the relationship with other requirements and work products?
Requirements Architecture
You are a business analyst tasked with ensuring that stakeholders with approval authority agree about the requirements that the solution should meet. You are most likely performing tasks from which knowledge area?
Requirements Life Cycle Management
All of the following are knowledge areas except:
Requirements Planning and Monitoring
During requirements analysis, the business analysis team created the structure for all of the requirements of the proposed change. What was created?
Requirements architecture
A RACI matrix describes the roles of stakeholders involved in business analysis activities. What does RACI stand for?
Responsible, Accountable, Consulted, Informed
What technique would you select to discover whether a solution defect is a symptom of a deeper, underlying problem?
Root-cause analysis
You are a business analyst working on a project with a predictive development methodology focusing on established logical modelling and the separation of requirements from solutions. Which of the four information technology methodologies are you using?
SSADM
You are defining the traceability approach for your requirements. You want to make sure that the business analysis team traces the relationship between functional requirements and the solution components that implement those requirements. This is an example of which traceability relationship?
Satisfy
What technique might be used when determining the business analysis approach on a project?
Scope Modelling
Which technique organizes your requirements based on the solution components to which they are related?
Scope Modelling
All of the following tasks are performed during elicitation except:
Select elicitation techniques
You are currently reviewing a specific requirement to see if it is atomic. What is an atomic requirement?
Self-contained and capable of being understood independently
You are eliciting business requirements for an information technology project using statistical methods and mockups to identify user needs. Which method are you applying in your elicitation efforts?
Simulation
What term describes the outcome of a change that allows an enterprise to satisfy a need?
Solution
A business analyst is currently defining a set of changes to the current state of an organization that allows the organization to take advantage of a business opportunity. What is most likely being defined?
Solution Scope
What is the basis for requirements life cycle management during a project, ensuring that proposed requirements support business needs?
Solution Scope
What has been defined when all of the Strategy Analysis knowledge area tasks are complete?
Solution Scope and change strategy
The tasks and techniques in the Requirements Analysis and Design Definition knowledge area are used to define what types of requirements?
Solution and Stakeholder
Which of the following business analysis work products must be traceable to a business requirement?
Solution and Stakeholder Requirements
Business analysts working in an information technology environment consider their tasks in light of three factors. What are these three factors?
Solution scope, organizational maturity, and change scope
The output from specifying and modelling requirements is:
Specified and modelled requirements
Which of the following is a task performed as part of requirements analysis?
Specify and Model requirements
Which stakeholder approves the potential value of a solution?
Sponsor
Who typically approves the change strategy and solution scope and authorizes funding for the resulting project?
Sponsor
When prioritizing requirements, which prioritization factor takes into account the likelihood that a requirement will change?
Stability
The system users have stated their needs for revised online order entry system capabilities. The users need the ability to perform online, remote order entry when they are traveling worldwide. What type of requirements best describe this need?
Stakeholder Requirements
The business analyst has defined how, when, and why the business analysis team will work directly with project stakeholders to develop requirements. What deliverable contains this information?
Stakeholder engagement approach
What output is produced from conducting stakeholder analysis?
Stakeholder list, roles, and responsibilities
The business analysis team members are jockeying for status within the group. This is a symptom found in which stage of team development according to the Tuckman model?
Storming
You are working on a business intelligence project targeting timely, accurate, high value, and actionable information driving decision making across the organization. One focus of your project is customer engagement. What level of decision-making processes are you targeting?
Strategic
In what knowledge area is the business analyst most likely to be scoping and defining new business opportunities?
Strategy Analysis
You are making decisions about replacing or retiring a solution. One factor you consider includes the money and effort that has already been committed to this current initiative. What factor are you considering?
Sunk Cost
What two outputs are produced when preparing for elicitation?
Supporting materials and scheduled resources
What technique provides an effective method for eliciting requirements information from many people in a short period of time?
Survey
During an active observation session, the business analyst watches the user carefully, asks them probing questions, and:
Takes Detailed notes
To determine solutions to business problems, the business analyst applies a set of:
Tasks and Techniques
Which of the following capabilities is not part of your analytical thinking and problem-solving skills?
Teaching
When assessing enterprise limitations using the risk analysis and management technique, what three areas of risk should be considered?
Technology, finance, business
Your boss tells you that you should motivate your people by threatening them with additional weekend work if project deadlines are not met. What motivation theory is being suggested to you?
Theory X
Which statement about business analysis stakeholders is FALSE?
They are a set of roles that must be filled for the project.
What is the best reason for involving a business analyst in Solution Evaluation tasks?
They are most knowledgeable about the business environment.
You are able to effectively manage your time by clearly defining goals and expectations and prioritizing your work efforts. These abilities illustrate your skills in:
Time management
What states of requirements outputs are contained in the Requirements Life Cycle Management knowledge area tasks?
Traced, maintained, prioritized, and approved
The Elicitation and Collaboration knowledge area focuses on eliciting business, stakeholder, solution, and ____________ requirements.
Transition
What type of requirements should address employee training, conversion of existing information, and user acceptance testing?
Transition
All of the following types of requirements may be candidates for reuse on your project, except
Transition Requirements
Your project implementation plan defines 12 capabilities of the planned systems solution that will not be needed once the new solution is operational. What type of requirements are these?
Transition Requirements
For each blueprint you have created on your project, you are defining the current state, the future state, and one or more transition states that are used to transition to the future state. This provides insight and an understanding of how well the organization aligns to its strategy and is a ____________ for change.
Trigger
You and the project sponsor are informally discussing what the business expects from a proposed new system. You came into the discussion with no prepared questions. What type of elicitation interview are you conducting?
Unstructured
What are the three types of interfaces typically looked at during interface analysis?
User, application, and device
What requirements analysis task ensures that solution requirements align to the business requirements?
Validate requirements
What traceability relationship is used when you are including a requirement that is necessary only if another requirement is implemented?
Value
The focus of business intelligence is the transformation of data into ____________ information to support business decision making.
Value-added
What is another name for the quality check performed following analysis of a requirement?
Verification
All of the listed factors are central to a successful business architecture except:
View of the entire organization that is under analysis
You are deciding between three solution options early in the project life cycle. Your stakeholders have trouble visualizing what these solutions contain without graphical models to support the discussions. What type of teaching method would enhance their learning?
Visual
The requirements life cycle begins with the representation of a business need as a requirement. When does the requirements life cycle end?
When a solution representing the requirements is retired
When should you begin to allocate requirements to the solution components that will implement those requirements during a project?
When the solution approach is determined
Confrontation as a method of conflict resolution is best for achieving a ____________- ____________ solution
Win-Win