BC CHP 13, Business Communications Chapter 13, Business Communications Chapter 14, BC CHP 14

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Which of the following will not help you reduce your fears during an interview?

Let the interviewer have complete charge of the entire interview.

Which online source is used most for job searching and recruiting?

LinkedIN

Which of the following is the best tip for creating a successful cover letter?

Make activities and outcomes, not yourself, the subject of sentences to reduce overuse of "I."

Which of the following is the best tip for creating a successful cover message?

Make activities and outcomes, not yourself, the subject of sentences to reduce overuse of I

Which of the following statements uses an action verb to highlight an aptitude?

Mastered QuickBooks Pro accounting software in 20 hours with minimal instruction

The purposes of a cover letter include all of the following except

The purposes of a cover letter include all of the following except

Choose the best closing sentence for a cover letter.

To add to your team an experienced systems analyst with proven analytical and troubleshooting skills, call me at (555) 555-4321 to arrange an interview.

Given the changing nature of the job market today, which of these is the best advice for job seekers?

Upgrade your skills regularly and plan to retrain yourself frequently.

Employers often use scanners to sort and evaluate résumés. Which of these steps will maximize the "hits" your résumé receives from scanners?

Use accurate, specific names of schools, degrees, products, job titles, and companies.

A large part of your job-search strategy should be deciding what makes you special and desirable in the job market. This introspective process is called

personal branding

To ensure your cover letter will look professional and suggest high quality, you should

polish the letter repeatedly because just like your résumé, your cover letter must be perfect.

Because job competition is stiff, you must have a customized resume. Having a customized resume means that you

prepare a special resume for every position you want

Because job competition is stiff, you must have a customized résumé. Having a customized résumé means that you

prepare a special résumé for every position you want.

The purpose of a summary of qualifications is to present your most impressive qualifications

true

an important step in the job search process is building a brand for yourself

true

Many job candidates use LinkedIN to

All answer choices are ways that LinkedIn can help candidates locate jobs

Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?

A group interview of several candidates at one time

What is the most accurate statement about plain-text résumés?

A plain-text format is widely used for posting to online job boards and for applying by e-mail.

What is the most accurate statement about plain-text resumes?

A plain-text format is widely used for posting to online job boards and for applying by email

Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position?

A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month period

Which of the following statements describing employment achievements would be most effective on a résumé?

Achieved 125 percent of production goal for three consecutive quarters

Which of the following statements describing employment achievements would be most effective on a resume?

Achieved 125 percent of production goals for three consecutive quarters

Which of the following is considered unethical on a résumé?

All of these choices are unethical.

Which of these is the best tip for arranging the parts of a persuasive résumé?

Always begin your résumé with your name and contact information.

Opinions on the use of a Career Objective on the résumé are mixed. Which of the following the best reason for candidates to add a Career Objective to their résumés?

An Objective can tell the prospective employer that this candidate is sure about what he or she wants to do.

Which of the following is the best Career Objective for a résumé?

An accounting position in which 10 years' experience and a license as a CPA will allow me to assist the company with payroll, employee benefits, and governmental tax and records reporting

Which of the following statements about résumés is inaccurate?

An ethical résumé may include half-truths but not outright lies

One common form of hiring interview is the sequential interview. Which of the following statements most accurately describes a sequential interview?

As sequential interviews progress, interviews become more in-depth, which means that you need to know even more about the company.

Which of the following statements is inaccurate regarding the opening in a cover letter for an unsolicited job?

Be vague about the type of position you're seeking so that you might be considered for a variety of jobs.

Which of the following is the best advice about résumé length?

Because recruiters and hiring managers want to know your skills, make it as long as needed to sell yourself.

Social networking has impacted the job hunt for more than posting and searching jobs. Which of the following best describes another important impact of social networking on the job hunt?

Cleaning up digital dirt is essential because 70 percent of recruiters report eliminating candidates based on information found on social networking sites.

Experts argue about the best length for a résumé, but they agree that you shouldn't waste space on unnecessary information. Which of the following should you omit on your résumé?

Complete listing of all courses taken during schooling

Which of the following tips will best help you conduct a safe, effective Web job search?

Consider omitting your home address and home phone number.

You can make your cover message more appealing by addressing it specifically to the Human Resources Department or Hiring Manager

False

Which of the following is a traditional job-search technique?

Developing a network

Which statement represents the best advice on the use of references?

Do not include personal or character references.

A job opening has been announced. Which of these answer choices will be the best opening sentence in an application letter?

Dr. Matthew Skalski, IT director at Northwestern University, told me that you have an opening for a Web engineer with experience in networking, data management, and innovations.

You are trying to decide what to wear to a job interview. Which of these provides the best tip for you to follow?

Dress professionally, regardless of how company employees dress.

Which of the following statements about hiring/placement interviews is most accurate?

During sequential interviews sell your qualifications to each interviewer.

Some of today's employers often use applicant tracking software to sort and evaluate resumes. Which of these steps will maximize the "hits" your resume receives from this kind of software.

Focus on nouns that describe your skills and qualificiations

You are just graduating from college and have little employment experience, yet you want to put together a persuasive resume. What would be the best resume style to use?

Functional resume

You are just graduating from college and have little employment experience, yet you want to put together a persuasive résumé. What would be the best résumé style to use?

Functional résumé

Which of the following is recommended for job seekers to complete as "homework" when preparing for an interview?

Google the interviewer.

Choose the best sentence to present an applicant's skills in an application letter.

Helping customers has been a pleasure in previous jobs, and serving your customers would be equally rewarding.

Which of the following is the best advice to make a positive first impression in a phone conversation with an employer?

If caught off guard by the call, ask whether you can call back in a few minutes.

Which of the following is the best advice when traveling to and arriving at your interview?

If something unexpected happens causing you to be late, immediately call the interviewer to explain what is happening.

Alejandro is an active job seeker now that he has submitted several job applications. Which of the following is the best advice for Alejandro?

If you put your cell phone number on your application, answer the cell phone only if your location is appropriate.

Which of these resume tips is most accurate?

Improve the visual impact of your resume by placing your employment achievements and relevant job duties in an easy-to-read bulleted list

Which of these résumé tips is most accurate?

Improve the visual impact of your résumé by placing your employment achievements and relevant job duties in an easy-to-read bulleted list.

Which of the following statements about fear related to interviewing is most accurate?

Other than public speaking, employment interviews are the most dreaded events in people's lives.

Which of the following statements about today's job market is most accurate?

Personal networking and referrals continue to be the primary route to hiring.

Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview?

Rebecca should find out all this information about the prospective employer.

Which of the following statements about personal data on a resume is most accurate?

Resumes in the US should omit personal data.

Experts recommend you prepare success stories for your interview, but what should you emphasize in these stories?

Share a story that showcases a strategic skill or key accomplishment.

Which of these statements about the body of a cover letter is most accurate?

Share your experiences demonstrating your initiative and ability to learn easily because employers seek employees with these qualities.

What statement best describes the summary of qualifications portion of a resume?

Smart job seekers add a summary of their most impressive qualifications to their resumes to save the time of recruiters and hiring managers

What statement best describes the Summary of Qualifications portion of a résumé?

Smart job seekers add a summary of their most impressive qualifications to their résumés to save the time of recruiters and hiring managers.

Experts report a new online information source for successful job seekers. What is this recently emerged online job source?

Social media sites

Kendra is searching for a job and wants to use electronic sources. Which of the following will probably be her best source of online job listings?

Specific company Web sites

Kendra is searching for a job and wants to use electronic sources. Which of the following will probably be her best source of online listings?

Specific company websites

Omar has asked you for a tip to improve his résumé. Which of these is your best advice?

Study model résumés to get ideas to improve your own; and if your skills don't measure up, begin working now to improve them.

Which of the following is the best advice for a cover letter to accompany a résumé sent by e-mail or fax?

Take the time to prepare a professional cover letter to accompany your résumé sent electronically.

Which of the following statements about today's job search is most accurate?

The emphasis of today's job search is on the needs of the employer

Which of the following statements is most accurate?

You make better career decisions if you match your interests to specific career requirements.

Which of these is the best statement to present a job candidate's information in the body of a cover message?

Your posting description closely matches my experience assisting dysfunctional families in crisis, and recently I've taken seminars in family dynamics to develop the additional skills that your ad indicates are essential

Which of these is the best statement to present a job candidate's information in the body of a cover letter?

Your posting description closely matches my experiences assisting dysfunctional families in crisis, and recently I've taken seminars in family dynamics to develop the additional skills that your ad indicates are essential.

An e-portfolio is

a collection of digitized materials that give a snapshot of the candidate's qualifications.

The first step in the job-search process is to

analyze individual interests and goals and evaluate personal qualifications

When interviewing for high-pressure positions, companies may use stress interview techniques, which include being

asked rapid-fire questions by members of a team.

Generally, job seekers offer their e-portfolios on Web sites where potential employers can access the information round the clock, but e-portfolios are also

burned onto CDs and DVDs to be mailed to prospective employers.

Because it quickly reveals a candidate's education and experience record, most recruiters favor a(n)

chronological résumé.

Because your résumé is probably the most important document you will ever write, you should

consider having a knowledgeable friend or relative proofread it.

During your interview you will

convince the employer of your potential.

The primary way to make a résumé persuasive is to

customize it to fit each company and position.

IN the body of a cover message, you should

demonstrate your qualifications and show how they fit the targeted job

The job interview provides the opportunity for you to

do all of these.

I hope to hear from you soon is an effective closing for a cover message

false

In the education section of your resume, list all courses you have taken

false

the purpose of a cover message is to secure a job interview

false

Begin the job search by studying the job market and

identifying your interests, goals, and qualifications.

In the Education section of your résumé, you should

include relevant seminars attended and workshops completed.

The purpose of a cover message is to

introduce the resume

The most successful job seekers are those who

launch aggressive, proactive campaigns, which includes sending unsolicited application letters with résumés to target companies.

The biggest error most applicants make when writing a cover message is

making the letter too generic

When writing your job application letter, avoid the biggest error most applicants make, which is

making the letter too generic.

Effective interview-preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and

preparing success stories.

Another name for a print-based résumé is

presentation résumé.

Employers today will probably ask you to submit your résumé in any of following formats except as a

professionally typeset document.

Most jobs today are found through

referrals and person-to-person contacts

Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is

saving company money on repeated interviews and related costs.

The best source of inside information about a company would probably result from

talking with company employees.

Openings in a cover letter for a solicited job should refer to

the source of the information, the job title, and qualifications for the position.

In the work experience section of your resume, you should include only those jobs that you think will help you win the targeted position

true

LinkedIn is the No. 1 social media site to use when looking for a job

true

Many job seekers today use social networking sites like Facebook and LinkedIn to network and to find positions

true

More jobs are found through referrals and person to person contacts than through any other method

true

Students who are serious about the job search should include an internship in their education

true

The best way to find a job online is at a company's own website

true

The best advice for college students who need to learn about careers and establish a professional network is to

volunteer or intern with an organization.


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