BComm Test 3
The budget included in a proposal ________.
B) represents a contract
Grant proposals aim to ________.
B) secure funding
Google, Bing, Yahoo Search, and Ask are examples of ________.
B) web browsers
Which of the following is an analytical report?
A) A report to determine whether a company should outsource its customer support function
When filling out a job application, what should you do?
A) Look over all questions before starting.
Which of the following statements is most accurate about paraphrasing?
A) Paraphrasing involves restating an original passage in your own words and in your own style.
If you didn't get a position that you really wanted, what should you do?
A) Send a rejection follow-up letter that says you're disappointed but still interested.
Which of the following statements about business reports is most accurate?
A) The larger an organization, the more vital the exchange and flow of information becomes.
What is the least accurate statement about oral presentations?
A) Until you are promoted to a managerial role, you will probably not have to give presentations.
To optimize professionalism when receiving telephone calls, which of the following should you do?
A) When answering your telephone, identify yourself immediately.
A report that provides data or findings, analyses, and conclusions is a(n) ________ report.
A) analytical
Evan is evaluating a website before using it as a source for his business report. In checking when the site was last updated, he is evaluating its ________.
A) currency
Speakers can establish credibility by
A) describing their qualifications.
You will be presenting an overview of the changing diversity of your customers in each of your company's six regions. The best way to organize your presentation is by ________.
A) geography/space
Job seekers should ask themselves questions such as What am I passionate about and how can I turn that passion into a career? and Do I enjoy working with people, data, or things? to ________.
A) help them identify their interests and goals
When people say average, they usually intend to indicate the __________, or arithmetic average.
A) mean
The indirect pattern of organization is best for readers who ________.
A) must be educated or persuaded
Greg was interviewed by a team of five people for a management position. What type of hiring/placement interview is this?
A) panel interview
The body of a cover message should ________.
A) promote the candidate's qualifications and strengths
Visual aids for intercultural presentations should ________.
A) use more text on PowerPoint slides than for a presentation for native speakers
________ reports examine problems with two or more solutions
A) yardstick
Much of the information that allows decision makers to run their organizations effectively in the digital age comes to them in the form of ________.
B) reports
Which of the following reports would most likely be written using a formal writing style?
B) A research report about consumer trends written by a consultant for his client
Select the statement that most accurately describes employment references.
B) Do not include personal or character references.
Which of the following statements about screening interviews is most accurate?
B) Employers use screening interviews to determine whether a job applicant should move on to the next step in the interview process.
What is the primary difference between informational and analytical reports?
B) Informational reports emphasize facts, and analytical reports emphasize reasoning and conclusions.
The two most powerful keys to audience comprehension and retention during a presentation are good organization and ________.
B) Intentional repetition
One of the most effective strategies for reducing stage fright is to ________.
B) Know your subject thoroughly
What should you do immediately after leaving the interview?
B) Make notes of what was said in case you are called back for a second interview.
What is the best advice for making effective telephone calls?
B) Plan a mini-agenda before placing a telephone call.
The best advice for preparing a formal business report is to ________.
B) Proofread the final copy 3 times
Which of the following is the best way to learn about a specific career?
B) Take a summer job, internship, or part-time position in the field.
In which of the following situations should the indirect pattern of organization be used for a business report?
B) When readers must be educated about the topic
The hidden job market _________.
B) accounts for up to 80 percent of all positions available at any given time.
Anticipating ________________ (two words) is a second key step in effective preparation.
B) audience reactions
The most widely read portions of a report are generally the ________.
B) conclusions and recommendations
Unsolicited proposals should ________.
B) convince the reader that a problem exists.
The company description in a business plan should ________.
B) discuss market characteristics, trends, projected growth, and barriers to entry
The part of a formal report that highlights the important points for people who may not have time to read the entire document is the ________.
B) executive summary
The introduction to a proposal typically ________.
B) highlights the writer's qualifications
Many readers prefer the ________ organizational strategy because it seems logical and mirrors the way we solve problems.
B) indirect
A report that presents data without analysis or recommendations is a(n) ________ report.
B) informational
In today's digital age, what are the primary routes to being hired?
B) personal networking and referrals
The best opening for a solicited cover message is ________.
C) Brad Schulte of your accounting department suggested that I apply for the payroll manager position that is currently vacant.
Which of the following reports would most likely be written using an informal writing style?
C) A summary report written to your supervisor about a conference you attended
What is the best time to distribute handouts during a presentation?
C) At the end of your presentation
Ryan has been asked to give his supervisor a concise summary of a proposal that he will be delivering to the board of directors later in the week. This type of business presentation is called a(n) ________.
C) Briefing
Which of the following statements about today's job market is accurate?
C) Employers are most interested in how a candidate will add value to the hiring organization
________ assist readers in comprehending the organization of a report by highlighting major ideas
C) Headings
What is the most accurate statement about employers using Google and social media sites to screen job candidates
C) In one recent study, nearly half of the employers who used Google or social media to screen candidates indicated that they occasionally found information that kept them from interviewing or hiring a candidate.
During the job interview, you are asked What is your greatest weakness? What is the best way for you to respond?
C) Mention a previous weakness and demonstrate how you have corrected it or learned from it.
Michelle has collected large amounts of data for a business report she is writing, and she wants to ensure that the data are meaningful to her readers. What should she do?
C) Organize the data into tables.
Which of the following headings is not grammatically balanced with the other headings?
C) Prevent identity threats
A chronological résumé style would be best for which of the following candidates?
C) Roxanne, who has advanced from an entry-level position to department manager for her current employer
Which of the following is the best advice for searching the Web?
C) Use quotation marks to search for phrases.
A former supervisor has already agreed to be one of your references. What should you do after a job interview?
C) Write an e-mail message to your former supervisor to describe the position and company and to review what to stress to the prospective employer.
Tamara has submitted several résumés and anticipates receiving calls regarding interviews. To ensure that she makes the best first impression, she should ________.
C) allow calls from unfamiliar numbers to go to voicemail and call back after she has had time to gather her thoughts
The introduction to an oral presentation should accomplish three goals: identify yourself and establish your credibility, preview your main points, and ________.
C) capture your listeners' attention and get them involved
Introductions, transitions, and headings in reports provide important ________ to prevent readers from getting lost.
C) cues
More jobs today are found through referrals and person-to-person contacts than through any other method. That's because ________.
C) employers want to hire known quantities
The financial analysis section of a business plan should ________.
C) explain how much money you already have
A business plan's mission statement ________.
C) explains the purpose of a business and why it will succeed
In a formal report, the letter or memo of transmittal usually ________.
C) highlights the report's findings, conclusions, and recommendations
Your best plan for completing a successful job search involves a four-step process: (1) analyzing yourself, (2) developing a job-search strategy, (3) preparing a résumé, and (4) ________.
C) knowing the hiring process
Of the three Ms, the ________ is especially useful when extreme figures may warp the average.
C) median
What is the most common type of hiring/placement interview?
C) one on one interviews
The conclusions of a report ________.
C) should analyze information logically and show how the data answer questions and solve problems.
When using ________ questions, interviewers describe a hypothetical situation and ask how you would handle it. These types of questions help employers test your thought processes and logical thinking.
C) situational
The purpose of business reports is to convey information, answer questions, and ________.
C) solve problems
Sources of primary information include ________.
C) surveys and interviews
Which of the following is not a recommended channel for sending a follow-up message after an interview?
C) text message
The first step in writing a report is to ________.
C) understand the problem or assignment clearly
Inflating your job titles and responsibilities on your résumé is ________.
C) unethical and should be avoided
Which of the following is the best career objective for a résumé?
D) A position in human resources assisting with employee recruitment, selection, background checks, and in-house training
Which of the following reports is an example of an analytical report?
D) A report recommending one of four building alarm systems
Which of the following reports is an example of an informational report?
D) A report that presents several alternatives for decreasing employee absenteeism, including recommendations for the best solution
After conducting research, you must often ________ large amounts of data.
D) All of these
For a job candidate, the interview is an opportunity to ________.
D) All of these
What question(s) should you ask about your audience to determine your pattern, delivery style, and supporting material?
D) All of these
Which of the following techniques can be used to gain and to keep your audience's attention during an oral presentation?
D) All of these
Samantha is beginning her final year of college and is beginning her job search. What should she do first?
D) Analyze her interests and goals and evaluate her qualifications.
Select the correct statement about polishing and proofreading your résumé.
D) Because it's probably the most important message you'll ever write, your résumé must be perfect.
An effective introductory paragraph of a business report will ________.
D) Do all of these
To minimize stress during a job interview, ________.
D) Do all of these
Trip, convention, and conference reports ________.
D) Do all of these
When writing a resignation letter to notify your employer of your intentions, you should ________.
D) Follow all these tips
Gregory will be graduating soon and wants to learn more about a career path he is considering. Which of the following should he do?
D) Gregory should do all of these
In which of the following situations should the direct pattern of organization be used for a business report?
D) When readers are familiar with the topic
Which of the following components is typically included in a formal proposal but is optional in an informal proposal?
D) abstract or summary
The executive summary of a business plan ________.
D) all of these
The staffing section of an informal proposal may ________.
D) all of these
Which type of organization is dependent on proposals?
D) all of these
The longest and most substantive section of a formal business report is the ________.
D) body
Which of the following is not one of the three Ms that measure central tendency?
D) margin
The take-away provided in the conclusion of your presentation should ________.
D) tie in with the opening or present a forward-looking idea
An executive summary included with a formal proposal is typically ________.
D) up to 10 percent of the original text
Initiating a handshake when you meet your interviewer exhibits professionalism and confidence.
TRUE
When asked about your greatest strengths, include success stories to back up your response.
TRUE
A neutral audience is likely to be ________.
calm and rational
Reports that present data without analysis or recommendations are classified as ________ reports.
informational reports