BIS 255 - Information Systems

An innovation that dramatically changes the business environment is called a(n)

Disruptive technology

Intended to strengthen regulation of the banking industry, requires firms to retain all records for 10 years

Dodd-Frank Wall Street Reform and Consumer Protection Act (2010)

Output that is returned to appropriate members of the organization to help them evaluate or correct the input stage

Feedback

Broad based understanding of information systems that includes behavioral knowledge about organizations and individuals using information systems as well as technical knowledge about computers

Information systems literacy

Consists of all the hardware and software that a firm needs to use in order to achieve its business objectives

Information technology

According to the value chain model, sales and marketing is considered a ___ activity of the firm.

Primary

Work takes place in a global workshop as well as within national boundaries

Space shifting

Which of the following is a good example of the relationship between information systems and customer and supplier intimacy?

The Mandarin Oriental Hotel

Which of the following statements about the behavioral approach to understanding information systems is FALSE?

The behavioral approach ignores mathematically based models as well as the physical devices and formal capabilities of information systems

Based on the information in this video, which of the following is true about the field of management information systems? A) The focus of MIS is on database design and implementation B) MIS professionals need to have high-level computer programming skills C) The focus of MIS is on hiring and managing IT personnel D) MIS professionals need to have technical hardware support skills E) The focus of MIS is on planning and managing data, procedures, and people

The focus of MIS is on planning and managing data, procedures, and people

A ___ consists of a networked system that can synchronize the value chains of business partners ___.

Value web; within an industry

Six strategic business objectives

1. Operational excellence 2. New products, services, and business models 3. Customer and supplier intimacy 4. Improved decision making 5. Competitive advantage 6. Survival

Which of the following is an example of a key ORGANIZATIONAL complementary investment?

A supportive business culture that values efficiency and effectiveness, an appropriate business model, efficient business processes, decentralization of authority, highly distributed decision rights, and a strong information system (IS) development team

When Sam describes diagramming a business process and understanding the purpose of the IS she is designing she is referring to ____. A) Process correlation B) Abstract thinking C) Systems thinking D) Procedural thinking E) Strategic thinking

Abstract thinking

Information systems help businesses compete

But do not guarantee a successful outcome

Refers to business being conducted continuously (24/7), rather than in narrow "work day" time bands of 0900-1700

Time shifting

Regulated the exposure of US workers to more than 75,000 toxic chemicals, requires firms to retain records on employee exposure for 30 years

Toxic Substances Control Act (1976)

Three activities in an information system that produce the information organizations need to make decisions, control operations, analyze problems, and create new products or services

1. Input 2. Processing 3. Output

Which of the following statements about information systems and globalization is FALSE?

Communication between businesses in different parts of the world is not instant, but EXPENSIVE

Which of the following best defines complementary assets?

Complementary assets are those assets required to derive value from a primary investment

Knowledge about information technology, focusing on understanding of how computer based technologies work

Computer literacy

The disciplines that contribute to the technical approach (focusing on formal models and capabilities) are ___

Computer science, management science, and operations research

Which of the following information technologies consists of detailed, preprogrammed instructions that control and coordinate the computer in an information system?

Computer software

Which of the following options is a challenge to the sustainability of strategically implementing an information system?

Coping with competitors who retaliate and copy strategic systems

Companies that establish a competitive advantage by having the lowest prices in an industry are using a ___ approach.

Cost-leadership

Based on Sam's description of an information system, all of the following are components of an IS except _____. A) Hardware B) Culture C) Data D) Software E) Procedures

Culture

As explained in this video, the _____ component of an information system is considered a bridge that connects the computer side and the human side of the system. A) Software B) Hardware C) People D) Data E) Procedures

Data

Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use

Data

Data that has been shaped into a form that is meaningful and useful to human beings

Information

Set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization

Information system

Captures or collects raw data from within the organization or from its external environment

Input

In the music industry, ___ are considered a newer substitute of CD-based music stores.

Internet music services

Intellectual property, core competencies, and financial and human assets

Key corporate assets

The management dimension of information systems involves which set of components?

Leadership, strategy, and management behavior

The competitive rivalry force of the internet is strong because it has ___.

Made it easier for companies to compete on price alone.

Leadership, strategy, and management behavior are components of which dimension of information systems?

Management

Field that deals with the behavioral issues as well as technical issue surrounding the development, use, and impact of information systems used by managers and employees in a firm

Management information systems

The study of information systems focusing on their use in business and management

Management information systems (MIS)

Another name for standard operating procedures for creating goods and services is/are

Routines

Intended to improve the accountability of public firms and their auditors, requires certified public accounting firms that audit public companies to retain audit working papers and records, including all emails, for 5 years

Sarbanes-Oxley Act (2002)

In which of the approaches to information systems is the performance of a system optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained?

Sociotechnical

Which of the following are examples of Key Managerial Complementary Assets?

Strong senior management support for change, incentive systems that monitor and reward individual innovation, an emphasis on teamwork and collaboration, training programs, and a management culture that values flexibility and knowledge

According to the value chain model, employee recruiting, hiring, and training are considered a ___ activity of the firm.

Support

According to the value chain model, technology is considered a ___ of the firm.

Support activity

___ include two organizations sharing expertise.

Synergies

When Sam describes modeling the inputs and outputs of an IS and understanding how they relate to other​ systems, she is describing​ _____. A) Strategic thinking B) Management thinking C) Systems thinking D) Abstract thinking E) Process correlation

Systems thinking

Which of the following best describes business processes?

They are a set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated

In most cases, a business ecosystem includes ___.

A few keystone firms

Acrelec uses ____ to enable customers to shop as normal and check out by simply exiting the store

AWM Frictionless

___ is able to personalize shoppers' experiences when they are in stores based on the items they pick up, even if they don't purchase them.

AWM Smart Shelf

What is an information system?

An information can be defined technically as a set of interrelated components that collect, process, store, and distribute information to support decision making and control in an organization

The field of management information systems deals with ___ and ___ issue that arise during the development and implementation of information systems in an organization

Behavioral; technical

A(n) ___ includes interdependent networks of suppliers, distributors, and outsourcing firms.

Business ecosystem

Describes how a company produces, delivers, and sells a product or service to create wealth

Business model

A collection of routines for producing goods and services is called a(n)

Business process

AWM Frictionless is a walk in, walk out solution that ___

Enables customers to shop as normal and check out by simply exiting the store

Information systems can ___ the organization by empowering lower-level employees

Flatten

According to your readings, _____ was able to link external suppliers, which allowed it to obtain more than 70 percent of parts from outside the organization.

Ford

The power of the customer ___ if they have an easy time switching from one company (e.g. not having to pay an exit fee) to another.

Grows

A(n) ___ links two or more computers to share data or resources.

Network

A virtual company uses ___ to link people, assets, and ideas.

Networks

This scenario is a good example of a business using information systems to achieve which of the following strategic business objectives (WALMART)?

Operational excellence

The observation that IT broadens the distribution of information, empowers lower-level employees, and increases management efficiency is an example of the ___ effect of information technology on organizations.

Organizational and behavioral

The assumption that an MIS professor knows more about normalization than a student is an example of

Organizational culture

Transfers the processed information to the people who will use it or to the activities for which it will be used

Output

Because Walmart has an efficient inventory replenishing system, they are able to reduce ___ costs

Overhead

According to the value chain model, operations are considered a ___ of the firm.

Primary activity

Converts this raw input into a meaningful form

Processing

___ is the function of an information system that converts raw input into a meaningful form

Processing

Nike sells customized sneakers through NIKE BY YOU to establish ___.

Product differentiation

Which of the following options increases the strength of the market entrant force?

The availability of a younger workforce with the necessary knowledge and skills at an advantageous cost

Which issues are involved in the organizational dimension of information systems?

The organization's hierarchy, functional specialties, business processes, culture, and political interest groups