BS Class BS Exam
Control and accountability
A bank clerk has inappropriately used a customer's personal email address. The branch manager reprimands the employee and withholds an expected promotion. Which dimension of ethical behavior in the digital age is demonstrated by this disciplinary action? Multiple Choice quality of life control and accountability establishing quality standards intellectual property rights
Demonstrating the value of CRM
A company has an excess of puffer jackets at the end of the season that it wants to sell quickly. In order to quickly sell this excess inventory, they send out emails to customers currently in their database. However, they want to determine what type of sale their customers find most motivating, so they send out three different emails with different discounts (BOGO free, 50% a purchase over $100, or free expedited shipping). The information gained during this campaign will be tracked, and customers who made purchases will receive similar email offers in the future. What type of CRM strategy is the company using? Multiple Choice demonstrating the value of CRM standardized data collection processes end user needs maximizing customer value
Inform employees of the monitoring and obtain their consent
A company wants to begin monitoring the Internet usage of its office employees to ensure that their working hours are spent productively. What is the least that the company should do to respect its employees' rights to information privacy? Multiple Choice Inform employees of the monitoring and obtain their consent. Exclude personal email addresses and social media accounts from monitoring. Block employees' access to websites that collect data about visitors. Delete all data about employees' online activities after a set period.
Program evaluation and review technique chart
A network chart that displays all the paths to project completion is known as a program evaluation and review technique chart. Punnett square. flow chart. bracket configuration.
Implementation
A sales associate has been hired to write blog posts that will be regularly published on a blog about new beauty products. The blog posts are designed to include the SEO terms that relate to the company's newest skin care product, using the keywords that will also be used in their advertising campaigns. What part of the e-commerce timeline would this be a part of? Implementation, mobile platform planning and implementation, social media planning, web development
Monopolistic competition
According to Professor Porter, a business must differentiate itself from its competitors. One method is to encourage customers to believe that an organization provides higher quality goods or better service, then the organization can charge a premium, or gain market share, or (ideally) both. For example, by placing a swoop icon on a sweatshirt, Nike is able to charge a higher price. This methodology is called Multiple Choice oligarchy competition. monopolistic competition. a monopoly. pure competition.
Conversational Commerce
According to our TED video "The Joy of Shopping", which type of commerce is particularly good at helping online sales in developing countries? A. Brick and Mortar B. Conversational Commerce C. Mobile Commerce D. Business-to-Business Commerce
Voice Call authorization
According to our Tech Bytes discussion led by Adam, this method of multifactor verification is being leveraged more and more by hackers: Authenticator App, Voice call authorization, Email codes, Biometrics
New Mexico
According to our lecture, LinkedIn data shows that the majority of UNM graduates are finding employment in this State. Multiple Choice Texas New Mexico Colorado Arizona
According to our lecture, which Social Media Platform has the highest number of users and the highest revenue in 2021? Multiple Choice TikTok Instagram Facebook YouTube
Extreme customer loyalty
Apple has a very high customer equity (CE) value. Apple has gained this high CE value due to Multiple Choice extreme customer loyalty. exceptional technological ingenuity. pricey customer acquisition costs. high customer retention fees.
Suppliers
Apple uses Corning's glass products for all its devices, such as the Gorilla Glass 6 used in the iPhone 11 series. To ensure that it continues to have a strong relationship with this glass industry leader, Apple has invested nearly $500 million toward Corning's advanced glass research division. By building up this relationship, Apple seeks to maintain some control over which of Porter's 5 forces? Multiple Choice customers substitutes suppliers competitors
Consumers expect integrated shopping experiences that include face-to-face options
As e-commerce continues to develop, many retailers are likely to maintain some type of "brick-and-mortar" store or physical location primarily because A. consumers expect integrated shopping experiences that include face-to-face options. B. the Internet of Things (IoT) relies on smart devices that need in-person demonstrations. C. having a positive brand image depends on having a flagship store in a premier location. D. e-commerce will be limited by the number of consumers who own smartphones.
Location Based Services
Built on real-time geodata and information provided from wireless mobile devices, ________ are widely used in m-commerce. multimedia messages services (MMS) e-commerce global positioning system (GPS) location-based services (LBS)
Substitutes
Coca-Cola and PepsiCo dominate the soft drink market. However, during the 2000s, many customers switched from soft drinks to water, causing Coca-Cola and PepsiCo to develop Dasani and Aquafina. The ability of customers to switch from one product to an alternate product illustrates what Porter called the force of Multiple Choice suppliers. substitutes. customers. competitors.
Its lower barriers to entry
Coffee vendors who operate small, drive-up coffee stands find it difficult to charge significantly higher prices than their many competitors do. What aspect of the coffee stand business makes raising prices difficult? Multiple Choice its high barriers to entry its low barriers to entry the high monopolistic competition its large economies of scale
Executive Support Systems (ESS)
Corporate-level managers/executives are responsible for making decisions that impact profitability and the short-term and long-term success of an organization. To get the information they need, managers rely on output provided from Multiple Choice Executive Support Systems (ESS). Transaction Processing Systems (TPS). Management Information Systems (MIS). Database Management Systems (DBMS).
Blue
Creating an entirely new market is an example of a ________ ocean strategy. Multiple Choice fast red green blue
Matching the message to the individual customer
Customized communication is best described as Multiple Choice matching the message to the individual customer. identifying the easiest methods of communication. including contact information for each individual customer. generating automatic responses to customer interactions.
Modifying images or video by replacing one person's likeness with another's
Deepfake technology raises questions about the ethics of Multiple Choice filing class-action lawsuits that enrich attorneys but fail to benefit those actually harmed. replacing actual news with opinion and presenting it as factual information. modifying images or video by replacing one person's likeness with another's. presenting dietary supplements, such as vitamins, as actual medicine.
Lifestyle and career
Descriptive data about a customer includes categories such as Multiple Choice lifestyle and career. transaction history. customer service history. personal email.
personalization
E-commerce ________ includes creating marketing messages that contain the individual's name, appeal to his/her interests, and take their purchase behavior into account. density, customization presence personalization
Ubiquity
E-commerce ________ is the ability of an organization to create a strong presence among consumers in many places, with minimal time constraints, to sell them products and services. ubiquity, presence, selectivity, prevalence
M commerce
E-commerce transactions that are executed using wireless mobile devices are known as A. re-commerce B. e-commerce. C.c-commerce D. m-commerce.
Large production or purchasing power
Economies of scale means using Multiple Choice large production or purchasing power. minimization techniques. divisions of labor. weighted variables or input.
Resource leveling
Every project faces limitations, such the amount of available equipment or environmental constraints. To mitigate these limitations, project managers use software that provides Multiple Choice resource leveling. PERT network charts. flow charting. critical path determination.
Enterprise software
Gartner IT Services company predicts that by 2021, customer relationship management systems will be the single largest revenue area of spending in Multiple Choice inventory control systems. market segmentation. enterprise software. corporate social media.
CRM's store information about customer purchases and interactions
How do CRM systems make troubleshooting customer problems easier? Multiple Choice CRMs store information about customer purchases and interactions. CRMs store customer business information. CRMs track competitor activity and issues. CRMs track inventory and supply shortages
They save time and money by targeting this precise segment of the market
How do businesses ultimately benefit from using a CRM to identify the highest revenue customers in a target market, before developing a marketing campaign? Multiple Choice They save time and money by targeting this precise segment of the market. They can learn the highest price they may charge for a product or service. They better understand their ideal customer for their product or service. They gain demographic information that is useful for targeting diverse segments
The horizontal bars for each will occupy the same columns (days)
How does a Gantt chart indicate that two activities will be conducted concurrently (at the same time)? The horizontal bars for each will occupy the same columns (days). The boxes for each will come out of two opposite corners of a diamond. The boxes for each will be shown side by side with a connecting line. The vertical bars for each will occupy the same rows (days).
As a record of how a customer interacts with a business
How is quantitative data about a customer most accurately characterized? Multiple Choice as a record of how a customer interacts with a business as additional demographic data about a customer as basic information about the customer as a record of a customer's feelings and reasoning
Bad data
IBM estimates the U.S. economy loses over $3.1 trillion per year as a result of Multiple Choice outdated business software. outdated computer hardware . bad data. white-collar crime.
Efficiently link data from various sources and platforms
If a customer segmentation tool supports integration, what is it able to do? Multiple Choice work well in the current environment as well as scale up for growth make it easy to access, use, and interpret data for decision making provide enough information without costing more than is necessary efficiently link data from various sources and platforms
Comparing different options in order to determine which are best candidates for measures
In a multiple-criteria decision analysis (MCDA), what are you doing when you are identifying available options? Multiple Choice identifying the current organizational landscape, stakeholders, and key personnel involved in the decision-making process comparing different options in order to determine which are best candidates for measure determining the weight or level of importance of each criterion multiplying the scores for each criterion (with their weight) and then adding the scores for each criterion together
Tiktok
In our Tech Bytes, Wei-Jen shared details on this specific social media platform that is being considered for a possible ban by the US government. Multiple Choice Tiktok Snapchat Facebook Twitter
Data to be collected should be useful to the organization
In terms of information quality, define "relevance" as a factor. Multiple Choice Data should be well-structured and include all elements that were intended to be collected. Data should describe and associate with the real-world conditions that it is trying to describe. Data to be collected should be useful to the organization. Data should be in the correct format and collected using legitimate techniques.
This will help you understand the root cause of the problem, not just a surface issue that may have arose
In the Five Whys, why is it important to continue to ask why after asking why the problem occurred? Multiple Choice so that you are able to provide a description of the problem to figure out why the problem occurred in order to ensure that you have heard all sides of the problem, from all of the people who were involved this will help you understand the root cause of the problem, not just a surface issue that may have arose
C Web planning
It is especially important for startup companies to create and follow a well-designed e-commerce strategy. Which of the following is the first phase in a well-designed strategy? Multiple Choice A. web implementation B. social media planning C. web planning D. web development
Mobile Platform planning and implementation
It is especially important for startup companies to create and follow a well-designed e-commerce strategy. Which of the following is the last phase in a well-designed strategy? Web development, social media planning, web implementation, mobile platform planning and implementation
Disruptive innovation
Karl Benz invented the internal combustion automobile in 1885. More than a century before, Adam Smith had described how division of labor creates efficiencies. When Henry Ford set up Model T production on an assembly line in 1908, he combined technology and efficiency to produce an inexpensive automobile. Ford transformed the personal transportation market. Christensen called this process Multiple Choice blue ocean strategy. red ocean strategy. economies of scale. disruptive innovation.
Ethics
Living a virtuous life involves acting with high morals that are logically defined or shaped by Multiple Choice religions. ethics. desires. societies.
Traditional E-commerce
M-commerce is a subset of A. major shopping platforms. B. Digital wallet services. C. mobile banking. D. traditional e-commerce.
Competitive advantages
Management information systems allow managers to build upon an organization's existing strengths to create Multiple Choice barriers to entry. elastic demands. competitive advantages. SWOT analyses.
Intellectual property
Music files and video games are examples of what kind of property in the eyes of the law? Multiple Choice personal property real property trade secrets intellectual property
Increased value of a product or service because there are more people using it
Network effects refer to the _________. Multiple Choice ability of suppliers to charge more owing to the lack of competition leveraging influence of customers over suppliers additional costs incurred by customers when they change suppliers increased value of a product or service because there are more people using it
Time when one project activity is waiting for another acticity
Of the following descriptions, which one accurately applies to slack? Multiple Choice time when a critical path is established for a project time when two project activities conclude at the same time time when certain interdependencies are eliminated time when one project activity is waiting for another activity Correct
Social Media platforms provide targeted customer information
Of the following statements, which one specifically applies to the CRM integration of platforms such as Facebook, YouTube, and TikTok? Multiple Choice The process of monitoring procurement methods provides information on customer motivation. Mailed surveys collect useful feedback from current customers. Social media platforms provide targeted customer information. Analytics uncover meaningful trends in customer-collected data.
Websites, email, social media and offline media
On an e-commerce presence map, what is presence? A. the methods used to determine the cost of acquiring a customer B. websites, email, social media sites, and offline media C. actions that can be delivered through specific platforms including applications, affiliate advertising, searches, newsletters, information sharing, education, and branding D. the methods used to reach the stakeholders and customers including desktop, mobile, and social media sites
Diamond
On the flowchart, a decision point is depicted by a(n) Multiple Choice rectangle. diamond. arrow. oval.
user-generated
Online content that has been created and posted by unpaid contributors such as customers or fans of a product or service is referred to as user presented. user customized. user-generated. user generational.
Fast-follower
Over 50 percent of all innovative products fail in the market, while over 80 percent of the successors to the products succeed. This is a key tenet of ________ strategy. Multiple Choice fast-follower first-mover rapid competition differentiation
Unclear roles and responsibilities
Per our discussion, which of the following is a reason projects fail? Multiple Choice The project manager over communicated. Unclear roles and responsibilities. Available budget is too high. Too much effort was put into planning.
Performance indicators
Quantifiable values that validate how effectively an organization is accomplishing significant business objectives are called key Multiple Choice partnership interactions (KPIs). progress indexes (KPIs). product inventories (KPIs). performance indicators (KPIs).
Customer Qualification
Sales managers must identify the customer leads that best fit the company's goals. CRM assists in this aspect of a company's sales process, which is known as Multiple Choice customer retention. marketing reach-out. customer segmentation. customer qualification.
Privileged Access
Separating administrator high-level privileges into a separate user account, addresses Multiple Choice Normal Access Encryption Privileged Access Password complexity
Electronic Communications Privacy Act
The Act that is important in specifically protecting email and VoIP communications is the Multiple Choice Digital Millennium Copyright Act. Children's Internet Protection Act. Electronic Communications Privacy Act. USA PATRIOT Act/USA Freedom Act.
USA Patriot Act/USA Freedom Act
The Act that signed into law to monitor terrorist activities and communications following the 9/11 attacks and the 2001 anthrax attack on Congress is the Multiple Choice Digital Millennium Copyright Act. Children's Internet Protection Act. USA PATRIOT Act/USA Freedom Act. Federal Information Security Management Act.
Data quality
The Data Management Body of Knowledge (DMBOK) defines the planning, implementation, and control of activities that apply quality management techniques to data as Multiple Choice data quality (DQ). quality initiative (QI). resource inventory (RI). regulatory adherence (RA).
Malcom Baldridge Quality Award
The National Award for performance excellence, leadership, strategic planning and business performance is: Multiple Choice Adobe Quality Award Quality New Mexico Award Roadrunner Quality Award Malcolm Baldrige Quality Award
A decision must be fair to all involved
The Universalist Principle states that Multiple Choice a decision must be fair for all involved. Rewards must be distributed equitably. certain moral values should always be upheld. the ends must justify the means.
Sales Force Automation
The ability of a CRM tool to task the sales team for timely, direct access with a customer or potential customer is known as ______. Multiple Choice E-mail marketing Social Media Sales Force Automation Customer Service and Support
Social CRM
The business strategy that entails the extension of marketing, sales and customer service processes to include the active participation of customers or visitors in social media sites is known as ________. Multiple Choice Click through rate (CTR) Social CRM Business Intelligence Meta
The most business from the fewest customers
The concept of "share of customer" focuses on getting Multiple Choice the most business from the fewest customers. the biggest share of the market. the business of the newest customers. the most business from the most customers.
Switching Costs
The costs that customers incur when they change suppliers. Multiple Choice Network costs Switching costs Opportunity costs Overhead costs
The united States (Amazon has the highest revenue)
The e-commerce company with the highest revenue is based in which country? Russia Sweden China the United States
Winchester
The famous mystery house that had no architect. Multiple Choice Bellagio Winchester Lees Ronald Mcdonald House
Identifying the goal of the project
The first step involved in knowledge management is ________. Multiple Choice locating the sources of relevant knowledge organizing and sharing knowledge capturing the knowledge identifying the goal of the project
Spotlighting
The notion of bringing to the attention of appropriate parties an 'unusual' request for information is called Multiple Choice Socialization Workflow Spotlighting Approval
A. Previously depended on foot traffic into one physical store to sell their products
The organizations likely to benefit the most from the global reach of e-commerce are those that A. Previously depended on foot traffic into one physical store to sell their products B. Already have physical stores, a website, and in-person and online customers worldwide C. Operate in cities or other areas that collect a high sales tax for their goods or services
Utilitarian Principle
The principle that states that when faced with an ethical dilemma a manager should choose the option that does the greatest good for the most people involved is called the Multiple Choice Universalist Principle. Principle of Distributive Justice. Principle of Virtue. Utilitarian Principle.
Why
The question at the center of Simon Sinek's Golden Circle. Multiple Choice Who What Why How
Risk
The triple constraint includes all of the following EXCEPT Multiple Choice Cost Risk Time Scope
Intelligent character recognition
The type of text conversion process that is best suited for converting a handwritten invoice to digital text. Multiple Choice Intelligent Character Recognition Optical Character Recognition Optical Handwriting Recognition Optical Mark Recognition
Equity
The value that the future lifetime revenue an organization's customers will generate minus customer acquisition costs and customer retention costs is called customer Multiple Choice equity. investment. value. gain.
Control and Accountability
This dimension of ethical behavior examines how individuals or corporations can be held accountable in case of violations of privacy or intellectual property rights Multiple Choice Quality of Life Control and Accountability Intellectual Privacy Rights Information Privacy Rights
Technical Debt
This enterprise architectural misstep is also known as kicking the can down the road. Multiple Choice Critical Path Roadmap Scope Creep Technical Debt
General Data Protection Regulation
This regulation governs data protection and privacy in the European Union, including the transfer of personal data outside of the EU. Multiple Choice Federal Trade Commision Section 5 Graham Leach Bliley Act Endpoint Detection and Response General Data Protection Regulation
Information privacy rights
To address the ethical concerns surrounding ________, many employee handbooks state that the organization must use data responsibly and always respect privacy. Multiple Choice information privacy rights control and accountability quality of life establishing quality standards
Six
To assist project managers with determining and evaluating potential risk, the project management body of knowledge (PMBOK) identifies ________ processes. Multiple Choice ten six four twelve
Flowcharts
To assist stakeholders to visualize the project processes, project managers have long used Multiple Choice databases. spreadsheets. flowcharts. flipcharts.
MyIT
UNM's IT portfolio management site, also called a transparency dashboard, is called: Multiple Choice LoboWeb Canvas MyUNM MyIT
Planning, organizing, coordinating, deciding, controlling
What are the five classical functions of managers as identified by management theorist Henri Fayol? Multiple Choice planning, organizing, computing, deciding, controlling communicating, organizing, coordinating, deciding, controlling coordinating, planning, organizing, managing, controlling planning, organizing, coordinating, deciding, controlling
beginning and end
What does an oval represent on a flowchart? planned delay process decision point beginning and end
Filtering
What function allows managers the ability to search data sets for information that is needed for a given decision? Multiple Choice sorting filtering analyzing data managing
Third-party data purchase
What is a company that purchases consumer behavior information from other organizations engaged in? Multiple Choice appraisal analysis direct inquiry third-party data purchase indirect tracking
Sustainability reports
What is a main component of the belief action outcome framework (BAO) that organizations provide to address the economic, environmental, and social impacts that result from their day-to-day operations? Multiple Choice employee satisfaction reports sustainability reports customer/member satisfaction reports belief structure reports
If you don't have a competitive advantage don't compete
What is legendary GE CEO Jack Welch quoted as saying about competition? Multiple Choice "If you don't have a competitive advantage, don't compete." "The time your game is most vulnerable is when you're ahead." "Competition is always a good thing." "It's easy to beat the competition; it's harder to stay at the top."
By helping them identify and attract prospective customers
What is the MOST direct way in which customer relationship management (CRM) systems can help businesses increase their sales? Multiple Choice by synchronizing customer data from multiple business areas by helping them maintain their customers' satisfaction levels by facilitating customers' transactions with the business by helping them identify and attract prospective customers
Multiply risk probability by risk impact
What is the basic formula for estimating risk exposure? Multiple Choice multiply risk probability by risk impact mitigation is equal to risk assessment calculate risks of similar activities and average subtract inherent bias of project managers
ensure that their firm accepts only the right projects
What is the goal of a project portfolio manager? Multiple Choice ensure that their firm accepts only the right projects ensure that clients agree to project terms ensure that clients understand project costs ensure that the project is completed correctly
They require strategic, long-term thinking
What is the most likely reason that unstructured decisions are typically made by higher-level management? Multiple Choice They require strategic, long-term thinking. They are based on the organization's data. They influence the organization's success. They may involve individual judgment.
High velocity
What type of decision-making software can identify issues and find and implement solutions at transactional speed? Multiple Choice momentum expression executive-speed high-velocity
Cadabara
What was the original planned name for the company now known as Amazon? Cadabra Alibaba Superstore Genie
Red Ocean Strategy
When competitors seek to gain competitive advantage through price leadership or by making product improvements, Professors W. Chan Kim and Renee Mauborgne would say they are using a(n) Multiple Choice red ocean strategy. blue ocean strategy. generic business strategy. economy of scale.
Personnel (workforce)
When conducting a SWOT analysis, an organization's human resource management system is used to evaluate the relative strength or weakness of its Multiple Choice personnel (workforce). past experiences (reputation). plant (physical attributes). purse (finances).
Decisional
When managers work on strategic objectives, handle conflicts, and allocate budgetary resources to subordinates, what role are they enacting, according to Mintzberg? Multiple Choice managerial decisional interpersonal informational
LinkedIn Sales Navigator
Which CRM-compatible sales prospecting tool utilizes the profiles and connections on a social media platform to generate prospects? Multiple Choice OLAP Business Intelligence Zoominfo LinkedIn Sales Navigator Clearbit Prospector
Sociocultural
Which PESTEL factor can managers monitor by improving communications throughout the organization and gaining better perceptions of consumers' opinions using CRM software? Multiple Choice shareholder sociocultural environmental economic
Failing to keep up with advances in technology can harm an organization's competitiveness
Which is the best explanation of why technology is highlighted in a PESTEL analysis? Multiple Choice Failing to keep up with advances in technology can harm an organization's competitiveness. Training employees to use cutting-edge technologies is standard practice in modern organizations. Technology has become the dominant sector of the economy in most countries worldwide. An organization can increase its opportunities for success by developing new technologies.
The digital millennium copyright act
Which law or set of laws was created to implement two World Intellectual Property Organization (WIPO) treaties and to update copyright laws regulating digital material? Multiple Choice the Digital Millennium Copyright Act (DMCA) The Smoot-Hawley Act the Alien and Sedition Acts the Townshend Acts
Distributing company-owned software without authorization
Which of the following actions would violate an organization's prohibitions on the personal use of company computers as well as the law in most countries? Multiple Choice playing a multiplayer game from a personal computer using the company's Wi-Fi distributing company-owned software without authorization sending a personal email from a work computer. posting to personal social media sites from a company computer
A key document that authorizes a project
Which of the following best describes a project charter? Multiple Choice a document that tracks the progress of a project a key document that authorizes a project. an informal document that assesses the effectiveness of a project a document which lists the outcomes of a project
The way in which project features are added in an uncontrolled way
Which of the following best describes the term scope creep? Multiple Choice a method of assessing the resource requirements for a project a method of keeping track of a project's progress unobtrusively the process through which a project's goals can be achieved much ahead of the deadline the way in which project features are added in an uncontrolled way
Spends $100,000. They gain 100 new customers (100,000/100=100)
Which of the following scenarios represents a customer acquisition cost of $100? A company spends $100 on advertising and marketing in one month. They gain 10 new customers in that month A company spends $1,000 on advertising and marketing in one month. They gain 100 new customers in that month. A company spends $100,000 on advertising and marketing in one month. They gain 1,000 new customers in that month. A company spends $100,000 on advertising and marketing in one month. They gain 100 new customers that month.
The value chain includes primary and support activities used to produce a product
Which of the following statements is true of the value chain? Multiple Choice The value chain includes primary and support activities used to produce a product The value chain ends when the customer buys a product. The value chain does not involve the intermediaries that a company maintains. The value chain's extended activities neither offer strategic opportunities nor risks.
Learning and Growth
Which of the measurable outcomes of the balanced scorecard framework focuses on organizational culture? Multiple Choice learning and growth internal business processes customers financial
Leaders
Which portion of Gartner's Magic Quadrant identifies those providers with significant market share, robust and scalable solutions, broad features and good distribution? Challengers, Niche Players, Visionaries, Leaders
The principle of distributive justice
Which principle of ethical conduct calls for allocating rewards equitably according to individuals' productivity? Multiple Choice the Utilitarian Principle the Principle of Virtue the Universalist Principle the Principle of Distributive Justice
A communications plan
Which project management tool is so important that nearly all PM software includes support systems for it, to ensure that all stakeholders are kept informed of a project's status? Multiple Choice a communications plan a database a dashboard spreadsheets
Rectangle
Which shape in a common flowchart represents a process or step? oval rectangle diamond arrow
The PM monitors progress and resources and adjusts the schedule as needed
Which statement correctly summarizes the role of the project manager (PM) during the execution stage of the project management process? Multiple Choice The PM monitors progress and resources and adjusts the schedule as needed. The PM reminds team members of their tasks and checks that they are completed. The PM requests feedback from team members and communicates big issues to all. The PM plans for unanticipated problems or contingencies and adjusts the budget.
Searching for precedents
Which step of an ethical analysis is designed to enable a manager to obtain guidance or insights from other managers? Multiple Choice listing options determining who is affected making a decision searching for precedents
Blind
Which type of Ad Network is the best offers the least amount of company control to where a company's advertisements are placed, but offers low cost to the company? Vertical Blind Adhoc Targeted
Exception Reports
Which type of MIS report pinpoints outliers that vary from the norm, such as when a production quota falls below forecasted levels? Multiple Choice forecasting reports production reports pivot table reports exception reports
Gantt Chart
Which type of chart commonly used by project managers is a horizontal bar chart that shows project activities on the y-axis and time on the x-axis? Multiple Choice critical path flow chart PERT Gantt chart
Temporary
Which word best describes the nature of projects, given that they have starting points and (hopefully) ending points? difficult simplistic temporary long-term
Ethics
While a religious leader may provide guidance on how to uphold high morals, ________ provide the reasons for acting morally. Multiple Choice needs laws policies ethics
Increased
With the increasing presence of Internet e-commerce sites, the force of customers has Multiple Choice increased. leveled off. disappeared. decreased.
Remote Desktop
________ software allows managers to take control of an employee's computer remotely and record the computer's mouse and keyboard entries. Multiple Choice Employee monitoring Packet sniffing Remote desktop Office productivity
Cookie
_________________ is a small text file left on a website visitor's hard drive that is used to personalize the site for the visitor or track web activities. A. Tag B. Plug-in C. Cookie D. Spider
