BUAD 309 Module 3

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intuition

An innate belief about something without conscious consideration is called

Satisficing

In __________, the decision maker examines alternatives only until a solution that meets minimal requirements is found

All of these are benefits

The positive benefits of a team-based environment include all of the following EXCEPT

Informational or "awareness" training

The start-up phase of team implementation includes which of the following?

suboptimizing

When applying concepts of ________, the decision maker knowingly accepts less than the best possible outcome

resource constraints

Wakefield Hospital has only one portable X-ray machine. The emergency room staff claim to have the greatest need for the machine, but the surgeons in the operating room are demanding access to the machine as well. The conflict between these two groups is a result of...

High

When cohesiveness is _________ and norms are highly compatible with organizational goals, productivity is the highest

BATNA

Which acronym serves as a reminder that when you negotiate, you shouldn't accept an offer that is worse than what you'd get if you hadn't negotiated at all?

Accommodating

Which conflict resolution strategy embodies an "I lose, you win" mindset?

Avoiding

Which conflict resolution strategy entails ignoring the conflict or denying that it exists?

Compromising

Which conflict resolution strategy requires both sides to sacrifice something in order to end the conflict?

Group cohesiveness, leader's promotion of personal preferences, insulation from expert opinions

Which of the following includes conditions conductive to groupthink?

Meeting separately with those involved in the conflict

Which of the following is NOT a recommended conflict resolution behavior?

Separate the people from the problem

Which of the following is a fundamental principle for integrative negotiation?

Composition

Which of the following is one of the four basic factors that affect group performance?

Group polarization

Which of the following terms refers to the tendency of people to make more extreme decisions in a group than when alone?

Integrative negotiation

Which type of negotiation is a win-win in which the agreement involves no loss to either party?

Distributive negotiation

Which type of negotiation occurs when any gain to one party is offset by an equivalent loss to the other?

Teams pool individual efforts in new ways and strive for continuous improvement

Why does working in teams result in enhanced performance?

Constructive

___________ conflict balances the interests of both parties to maximize mutual gains and the attainment of mutual goals

task uncertainity can be impacted by the decision

All of the following are features of group discussion that contribute to group polarization EXCEPT

It is often a problem in very small groups

All of the following are true regarding social loafing EXCEPT

All of these are correct

Creative thinking is enhanced by which of the following?

Control and organization

In which stage is the group considered to be mature?

Motivation and productivity

In which stage of group development do members develop norms of behavior?

escalation of commitment

Jim purchases stock in a public company and refuses to sell it even after their repeated drops from the original price. Jim has decided to purchase more of the stock, anticipating he will make a profit. This is an example of

Adapting to a slower process

The cost of teams includes which of the following factors?

preparation

The creative process normally begins with a period of

NOT!!!!!!!!!! Team reviewer NOT!!!!!!!!!!

What is a relatively new role for managers in teams?

a decision rule

Any time a customer voices a complaint about the way the food tastes, the restaurant manager always offers a complimentary meal. This represents...


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