CGETI-C2
Which of the following is the MOST appropriate to provide senior management with an ongoinng status of the business A. A dashboard B. A status meeting C. Benchmark testing D. A quality assurance report
A. A dashboard provides a status of the current IT initatives and allow the ablity to double-click for more granular information
Which of the following BEST ensures the overall success of an IT program an enterprise level. A. Identifying and monitoring the interdepencies between projects B. Establishing a project-monitoring process and continuously monitoring the implementation C. Conducting regular IT audits and formal project reviews D. Monitoring and controlling project costs.
A. A prerequisite to determing value delivery, is to setup a mechanism to identify and monitor the interdependicies of strategic intitatives and their impact on value delivery and risk.
In order to MOST effectively prioritize the IT initiatives currently in scope, which of the following choices should be in place A. An investment portfolio B. A business case C. Initiative ownership D. An impact analysis
A. An investment portfolio. This allow managment to have an overview of all initatives, enabling them to determine the proper prioritization
Which of the following roles is the MOST influential one that the board of directors must play in the role of governance of enterprise IT. A. Asking questions to challenge and focus on priorities B. Providing and endorsement for large technology investments C. Serving as a mechanism to reduce company politics D. Helping IT to identify outsourcing opportunities
A. Asking questions to challenge and focus on priorities. By asking questions and focusing on priority the organization is forced to the identify the capabilities important to deliver in order to contribute to the business strategy
An enterprise has decided to implement IT architecture by breaking it down into management projects. Which of the following choices will help the enterprise in ensuring alignment with the business goals. A. Developing a business case for each project B. Implementing uniform project management practices C. Review projects by the IT steering committee D. Aligning the IT budget with the business budget.
A. Developing a business case for each project, the review by the steering committee would be a follow on to the business case
Which of the following BEST helps an enterprise plan for IT investments A. Enteprise Architecture B. Risk assessment report C. Audit recommendation D. Emerging technologies
A. EA invovles the structured documentation of the enterprises IT assets and process representing both the current state and the future state (i.e planning)
It is MOST important taht a coroporate information secrity policy is A. reflective of the business strategy B. update regularly C. approved by the chief information officer D. developed through a top-down approach
A. It should be reflective of the busines strategy as the intent of the policy is to provide guidance and influence. The top down approach to specifically align to risk-management
Which of the following choices is the MOST important when developing and IT strategy A. It understanding business goals and objectives B. Creating and environment with IT is regarded as a busines partner C. IT process driving IT strategy D. Measuring IT performance
A. It understanding business goals and objectives
Collaboration between key stakeholders and the governance function can BEST be enabled by estabishing A. Clear policies and standards B. A clear reporting structure C. A formal oversight function D. A monitoring process
A. Policies and strandards are a clear foundation for clear collaboration between key stakeholders and the governance function. Monitoring is a term that is associated with performance management that are used to improve.
The senior management of a bank has expressed the expectation to utilize the latest technologies to rollout new products and services to its customers. What would be the PRIMARY role of IT senior management during the process A. Preparing the IT strategy considering the technolgical possibilites and maket trends. B. Developing a preliminary business continuity plan considering the new risk to the business C. Determining the current IT initiatives that would be impacted due to the decision D. Developing a migration plan to move to new technology environment
A. Preparing the IT strategy considering the technolgical possibilites and maket trends.
Which of the following is responsible for the objectives of the IT strategic plan A. The board of directors B. The Chief information officer C. The Chief executive officer D. The audit committee
B. The Chief information officers is resonsible for the IT strategic plan. The BOD is accountable but not responsible
When determining the impact of future technologies on business objectives, the IT governance professional will most likely refer to A. Enterprise Architecture B. the IT balanced scorecard (BSC) C. Industry analyst reports D. the governance framework
A. The EA is good reference pointf or assessing new technology and the impact to the busines. Remeber the BSC is measuring tool to set and measure goals.
In order for the IT policy to be MOST effective it is best to ensure which of the following choices A. a consistency with enterprise-level policies B. Approval by the IT management C. Dissemination through an awarness program D. Review periodically for updates
A. consistent IT policy at the enterprise level is necessary step toward enterprise alignment
Which of the following choices PRIMARILY drives IT goals A. Enterprise strategy B. IT balanced score card (BSC) C. Enterprise Architecture D. IT invesment plan
A. the business sets the expectations for the enterprise for IT, and it will be clear in the enteprise strategy. The EA will follow after the strategy is set
A leading retail company has decided to focus the next year PRIMARILY on operational excellence. Which of the following IT directions will MOST support this strategy A. Data modeling solutions for greater flexability and decentralized decsion making over product innovation. B. Supply chain and logistics IT solutions for more efficent sourcing and faster transaction processing C. Customer relationship management (CRM) solutions to enhance customer understanding and service levels D. Data mining solution to enable customer and producst correlations based on data for external social media sources.
B. "Operational " is typically associated with sourcing and faster transactions. Operational excellence is a business objective taht emphasizes efficency, reliability.
Which of the following BEST helps an IT governance professional assign priorities to various programs and projects in an IT portfolio A. A resource plan B. A business case C. A project risk assessment D. Existing architecture
B. A busines case provides the necessary justification for individual projects and thus will help with overall prioritziation of portfolio activities.
Which of the following choice MOST inhibits enterprise architecture EA effectiness? When EA is A. business owned B. Dervied from an industry framework C. an IT design document D. A strategic enabler
B. Dervied from an industry framework, when we make the decision without input from the business it can lead to issues of alignment and ultimately of stakeholder satisfaction
Which of the following steps is the MOST important for developing and IT strategic plan A. Establish needs and priorities for information system applications B. Determine how IT can extend the business strategy C. Determine the digital strategy to increase customer intimacy D. Determine how the company can differentiate by using new technologies
B. Determine how IT can extend the business strategy. This is the primary goal of the IT strategy
The shift from reative IT department to a proactive IT department is BEST enabled by A. Optimized IT process capability B. Effective IT governance C. IT board-level representation D. Predective analysis
B. Effective IT governance opens the door for communication on all levels between management and the stakeholders. Optimized process focuses on how things can better be done with doesn't exist withour IT governance
Which committe is responsible for Board member and speslised non-board member · How does the emergence of any new technology or service platform affect their line of business? · Human resources, skills and infrastructure availability for meeting the set IT targets and tactical goals. · In IT strategy monitoring of major business reengineering IT projects. · Keeping a hawk's eye on ROI of the IT investments. · IT strategy provides inputs to strategy and prepare its approval · Its provide input to the board on IT tactical / strategic plan · Its provide board member and specialist non-board members · Reports to CEO · Availability of suitable IT resources, skills, infrastructures to meet e n terries strategic objectives. A. Architecture Committee B. IT strategy Committee C. IT steering Committee D. IT manager
B. IT strategy Committee
How does IT BEST shift it percieved roles a cost center to being a valued contributer? A. By optimizing process efficiency through standardization B. By providing integration of IT with the business C. By implemention continous process improvment D. By inititation technology innovation
B. Integration should enable better alignment and the brings consistent and integrated support to business initiatives.
Which of the following will BEST justify the decision of the Board of Directory to modify an existing IT strategy A. An update of the standard that addresses the alignment of the business and IT B. A significant change to the Enterprise Architecture EA C. A decision to merge the IT department with the finance department D. A reduction in the TCO of IT projects
B. The EA is integral to the IT strategy, therefore an update would require you to modify the strategy. Standards are involved with implementation not specifically strategy.
Which of the choices is the PRIMARY factor when designing and enterprise architecture A. Platform requirements of different applications B. Dependency of IT strategy on business strategy C. Enterprise organzational structure D. Ability of sourcing options for IT operations
B. This comes back to the alignment with the business, there is an expectation that IT strategy be aligned with the business. The platform requirements are important but not AS important as the alignment
When there is a change to an existing EA which of the following choices is the BEST to consider to ensure alignment with the strategic planning process. A. Adjustment of the control framework B. Integration of the initivative into the IT portfolio C. Establishment of change managment accountability D. Reprioritization of IT resource utilitization
B. To ensure alignment when you make changes to the EA you should ensure that the intiatives are integrated into the IT portfolio
Which of the following should be the PRIMARY driver when aligning IT with business goals. A. Review IT goals B. Review business goals C. Understand the regulatory requirements D. Analyze the structure and nature of the enterprise
B. Undestanding the business goals will always be the driver. Analyzing the structure and nature really details the "how" of an organziation.
Which of the following is the MOST important outcomes of IT being aligned with the business A. Minimized expense spent on IT strategy B. Optimized allocation of resources C. Heightened morale among employees D. Stregthened resiliency of the IT infrastructure
B. the alignment with the business is critical and when you have that alignment it allows resources to be allocated at an optimal level
Which of the following is the MOST effective in monitoring the interdependcies of strategic initatitives and their impact on value delivery and risk A. Architeture review with business process stakeholders. B. Interviews with business process stakeholders. C. Business process mapping D. Review of the business strategy defined by the senior leadership
C. Business process mapping allows the business and IT organziation to understand businss priorities, interdependcies and the associated infrastructure to suppport the business.
Which of the following BEST provides assurance to senior management of effective investment in IT A. Realization of expected benefits for initiatives B. The number of projects completed ontime, quality and budget C. Ongoing alignment of IT strategies and business strategies D. An effective IT program and portfolio management
C. Business will drive the strategy thus assuring alignment. The other outcomes are elements of that alignment
Which of the following BEST enables good alignment between IT and the business A. A well-defined EA enterprise architecture B. An effective project and program management methodology C. Effective communication between IT and the business D. Hightlighted minor gaps in the the IT audit
C. Effective communication between IT and the business
Which committe is responsible for: Communication and collaborate with the teams to convey the IT the strategy message from the board to the grass root level. · Collect feedback from the IT production teams and convey it to the board to improve the process. · Make decision of IT being centralized vs. decentralized, and assignment of responsibility. · Approves IT architecture. · Monitors major project plans and delivery performance. · Review and approves the project plans, processes, policies, standards, guidelines, and any other regulatory compliance procedures. · Report to the governing Body at at regular intervals and seek intervention, risk mitigation etc., to ensures project and business success. · Makes recommendations for strategic plans. A. Architecture Committee B. IT strategy Committee C. IT steering Committee D. IT manager
C. IT steering Committee
Which of the following is the PRIMARY contribution of the IT function to establishing a business strategy A. Determing the technical feasibililty of strategic business objectives B. Providing a measurement framework and data for the IT scorecards C. Identifing IT-enabled business opportunities D. Identifying strategic, long-term IT goals
C. Identifying business opportunties is the primary role of the IT function
The MOST important step for defining the IT strategic plan and road map is to A. Obtain approval from the CIO B. aggregate all IT programs C. Obtain support from stakehholder D. create the IT tactical plan first.
C. Obtain support from stakehholder reoccuring theme here. The IT plan will ultimately be driven the business strategic plan.
An enterprise is planning on purchasing and cloud service provider business that only be supported with use of unproven technology. What is the FIRST thing that should be considered? A. Reprioritzation of current work B. Registration to an approved technical service provider list C. An assessment of the balance between risk and opportunity D. A disaster recovery plan
C. Striking the right balance between the risk and the opportunity is fundamental to governance. You should always ensure that the business opportunity is worthin and acceptable risk
Who is accountable for information security. A. The chief compliance officer (CCO) B. The chief information securty officer (CISO) C. The chief executive officer (CEO) D. The chief techical officer (CTO)
C. The CEO is utlimately accountable in any eneterprise althought others will have varied responsibilities The CISO- is responsible but not accountable
Which of the following is accountable for the IT strategic plan and road map A. Chief executive officer (CEO) B. Project management office C. Chief information officer (CIO) D. Chief information security officer (CISO)
C. The CIO is accountable for defining the IT stategic plan and road map.
To BEST support the enterprises business goals the IT department should A. respond to the governance requirements in alignment with board direction B. ensure transparency and understanding of IT cost, benefits , strategy, policy and service levels. C. respond to business requirements in alignment with the business strategy D. Make sure thatIt services are available as required
C. The IT deparment has to do all of these thing but the BEST answers is to respond requirements inline with the business strategy
When documenting the EA it is MOST important that the EA A. include all information assets B. is designed in modules for easy maintenance C. Includes the future optimized state D. Is based on the industry-accepted standards
C. The goal of the EA is to reflect the current state and forward thinking to the future state. Don't make it too technical.
Which of the following is the MOST significant barrier to achieving strategic alignment between IT and the business A. The role of IT is that it is reactive vs proactive B. The IT organization decentralized C. The is a lack of structure through which requirements can be understood D. The business has a low reliance on IT
C. The lack of structure is really mean a breakdown in process from the IT to understand the business requirement and provide proactive advice to solve business challenges
Which of the following facilitates strategic alignment A. Business owner sponsorship of projects B. A business impact analysis C. Alight of the IT budget to strategic objectives D. Project monitoring
C. The primary take of strategic alignement is identifying strategy and goals that support the business. Business owners reflect the business expectation for service and levels of satisfaction, identify alignment needs.
Which of the following the MOST important to include in the IT strategic plan A. IT organizational structure and accountabilities B. Techniques for cost reduction of IT infrastructure C. Details of current IT state and the future state of IT D. IT department staffing needs
C. This is important because it contains a definition of the desired state, and how the desired state will be achieved.
Which of the following choice with help align IT strategy with the business strategy A. Sharing technical details with the business team B. Documenting current business processes C. Establishing an IT strategy committee D. Understanding the business and technology interdependcies
D. Business inputs and involment result in stronger strategic alignment by better documentation of technology and business interdependcies.
Which of the following is the MOST essential for the succesful development of the IT strategy A. The strategy focuses on addressing finanical concerns B. Industry good practices and embedded in IT architecture C. IT investments are managed according to business investment policies D. Business managers are part of the IT strategy committee
D. Business managers are part of the IT strategy committee. The alignment is key
What of the following enablers is the MOST effective for the IT strategic planning process A. Focus of organizational effectivness B. Develop a financial plan and business case C. Choose the markets to serve D. Consider all options
D. Consider all options Focus on organizational effectiness is an element of strategic planning process.
Enterprise Architecture (EA) will BEST support the strategic planning process when A. internal controls in the EA are monitored and periodically assessed B. Systems included in the EA are customizable through change control C. EA Docuementation and guiding principles are available through a repisitory D. EA contributes to the development of the enterprise products and or services
D. EA contributes to the development of the enterprise products and or services. EA must reflect the essence of these activies in order to provide value to the orgainziation
Which of the following is a PRIMARY objective of defining an IT strategic plan A. Identify the road map to reach IT-related goals B. Develop a strategy for levearing new technologies C. Develop IT processes supporting strategic business plans D. Prioritize IT-related goals to contribute to enterprise strategic goals.
D. Goals are assessed according to their contribution, risk and resource needs to ensure that they are positioned to achive the greatest overall business value.
Which of the following BEST ensures that employee performance critieria are aligned with business goals. A. Ensure that managers of employes are informed of business goals B. Distributing the balanced scorecard (BSC) objective to all employees C. Ensuring that the performance of each employee is lined to the financial metrics in the BSC D. Linking job roles an peformance expectation to corporate BSC metrics
D. Linking job roles an peformance expectation to corporate BSC metrics
The most effective starting point to determine whether IT strategic plan continues to support the enterprise's objectives is the conduct interviews with A. The busines process owners B. IT management C. External audits D. Executive management
D. The business with be focused on IT strategy. Executive management will be able to provide the best overall picture of the objectives.
The IT steering committee objectives, goals and other working parameters should be documented in the A. Service level agreement B. Memoradum of understanding C. Organizational letter of intent D. Charter
D. The charter grants certain rights to the committee. It is also where executive management will set expectation for the committee
Which of the following should be perfomed FIRST when establishing and IT governance program within an enterprise A. Apoints a chief office of technology B. Establishing a cross-functional team and committe C. Holding an awanress session with the enterprise D. Understanding the enterprises mission, objectives , vision, values and management style.
D. The first step is underestanding where you are today and obtaining a clear understanding of mission, objectives, value, culture etc.
The nature of corporate policy is inherently A. operational B. tactical C. procedural D. strategic
D. The policy is the overall intention and diection formally expressed by management. Procedural are included but don't provide specific procedures on "how to" accomplish.
Which of the following should the chief information officer create first. A. A data classifcation scheme B. An information architecture document C. A technology infrastructure plan D. A strategic plan
D. The strategic plan would be the first thing to implement when setting up an enterprise governance model. The plan would actually include elements of the previously mentioned topics
Which of the following is the MOST important for developing and enterprise architecture vision A. A strategic roadmap B. Enterprise strategy C. Organizational structure D. Value proposition
D. Value proposition, think of this is a the rationale for the effort. Ultimately attempting to define the value for the stakeholders. ...(get more info)
Which of the following BEST supports senior management decision making on IT project priorities A. An indepedent technical expert B. Use of IT with market leaders C. Use of IT by competitors D. Well documented business case
D. Well documented business case
