Ch. 12 Quizzes

Which of the following actions can a medium-sized manufacturing company take if it wants to create a positive work environment; where every employee does his or her best work and individual differences are respected and not just ignored?

Creating a diversity program

Which of the following is NOT one of the Big Five personality dimensions?

Empathy

There has been little direct evidence of the practice of racial or ethnic discrimination in the workplace in recent years.

False

Which of the following statements about disabilities is true?

People with disabilities have better safety records.

Affirmative action and diversity are not only different in their definitions but also in their purpose, how they are practiced, and the reactions they produce.

True

Affirmative action refers to the purposeful steps taken by an organization to create employment opportunities for minorities and women. It is required by law for private employers with fifty or more employees.

True

For a typical company, employee turnover costs amount to more than 90 percent of the employees' salaries.

True

If managed properly, the shift from surface- to deep-level diversity can result in reduced prejudice and conflict as well as lead to stronger social integration.

True

The glass ceiling is the so-called invisible barrier that prevents women and minorities from advancing to the top jobs in organizations.

True

The primary benefit of the discrimination and fairness paradigm is that it generally brings about fairer treatment of employees and increases demographic diversity.

True

When compared to men, women are more likely to choose jobs or careers that give them a greater sense of accomplishment, more control over their work schedules, and easier movement in and out of the workplace.

True

A modem factory in the U.S has 1,200 workers who speak 20 different languages. This factory illustrates _____.

diversity

To help companies reduce age discrimination, their managers can _____.

ensure that younger and older workers interact with each other

The _____ is a barrier that prevents women and minorities from advancing to the top jobs in an organization.

glass ceiling

When ProvisionPro, a logistics firm, hired Melissa as its president, it became evident that ProvisionPro does not have a(n) _____ to prevent women from rising to leadership positions.

glass ceiling

B.R.D group of companies has launched a comprehensive diversity initiative that includes frequent diversity retreats for employees, innovative recruitment efforts, employee benefits for domestic partners, and extensive support services focused on race, gender, disability, religion, hobbies, and age. B.R.D uses the _____ paradigm for managing diversity.

learning and effectiveness

A true statement about diversity is that diversity _____.

provides high-quality problem solving

Lawson wanted to learn ballet dancing, and he approached an institution which teaches ballet dancing. He was informed by the authorities that ballet dancing was solely for women and the institution did not enroll him. This is an example of discrimination in terms of _____.

surface-level diversity

Which of the following statements is true regarding discrimination based on sex?

​Although progress is being made, sex discrimination continues to operate via the glass ceiling at higher levels in organizations.

Which of the following statements is true regarding the access and legitimacy paradigm?

​It strives to create a demographically diverse work force that attracts a broader customer base.