ch 7

6. Effective followers are characterized by both mindfulness and a willingness to act and are essential for an organization to be effective. a. True b. False

True

25. are often the result of leaders who are over-controlling of others and who punish mistakes. a. Pragmatic survivors b. Alienated followers c. Passive followers d. Conformists

c. Passive followers

22. In the context offollowership styles, leave the thinking to their leaders. a. pragmatic survivors b. alienated followers c. passive followers d. conformists

c. passive followers

36. Followers want their leaders to be: a. manipulative b. authoritative c. pass1ve d. competent

d. competent

1. Leadership is the sole basis for success of an organization. a. True b. False

False

11. Leadership coaching involves telling followers what to do, directing and controlling their behavior, and judging their performance. a. True b. False

False

13. Leadership coaching means trying to change people and make them something other than what they are. a. True b. False

False

14. Leaders should wait for an annual review to let employees know how they're doing or how they can improve. a. True b. False

False

15. Effective leaders see feedback as something to dread or fear and not as a route to improvement and development. a. True b. False

False

2. An alienated follower is an independent, critical thinker who is active in an organization. a. True b. False

False

4. A passive follower exhibits critical, independent thinking and displays initiative and a sense of responsibility. a. True b. False

False

8. Building a relationship with a leader implies submitting to authority. a. True b. False

False

10. It is a leader's job to clearly communicate where a group or organization is going and why. a. True b. False

True

12. Leadership coaching helps followers upgrade their skills and enhance their career development. a. True b. False

True

3. To effectively manage up requires understanding what leaders want and need. a. True b. False

True

5. Effective followers have the courage to initiate change and put themselves at risk or in conflict with others. a. True b. False

True

7. One of the tactics for followers to manage up is to be a resource for the leader. a. True b. False

True

9. Effective followers have to know what they stand for and be willing to express their own ideas to their leaders even though this might mean risking their jobs. a. True b. False

True

46. ________ refers to failing to consider possibilities beyond what one is told and accepting a leader's ideas without thinking.

Uncritical Thinking

40. Which of the following is a way that leaders can provide feedback that benefits followers? a. Making feedback timely b. Using elements of organizational objectives c. Focusing on the person, not performance d. Making feedback general

a. Making feedback timely

28. Which of the following styles of followership do government appointees often demonstrate because they have their own agendas and a short period of time in which to implement them? a. Pragmatic survivor b. Conformist c. Passive follower d. Alienated follower

a. Pragmatic survivor

29. Followers can influence their leaders by being: a. a resource for the leader. b. critical of an organization. c. submissive and passive. d. dependent, uncritical thinkers.

a. a resource for the leader.

20. A(n) is often an effective follower who has experienced setbacks and obstacles, perhaps promises broken by supenors. a. alienated follower b. conformist c. pragmatic survivor d. active follower

a. alienated follower

24. In the context of styles of followership, a dependent, uncritical thinker: a. does not consider possibilities beyond what he or she is told. b. is aware of the significance of his or her own actions. c. contributes to the cultivation of an organization. d. does not accept a leader's ideas without assessing them.

a. does not consider possibilities beyond what he or she is told.

45. The benefits followers receive from leadership coaching include: a. gaining a new perspective. b. doing only what is told. c. avoiding conflict. d. utilizing uncritical thinking skills.

a. gaining a new perspective.

30. A follower can be a resource for the leader by: a. informing the leader about their own ideas. b. staying aloof from the vision of their organization. c. refusing to acknowledging the leader for his or her contributions. d. maintaining a distance from the leader.

a. informing the leader about their own ideas.

31. An effective follower-leader relationship is based on . a. mutnal respect b. authority c. submission d. conformity

a. mutnal respect

17. Leaders value those people who: a. show initiative. b. think uncritically. c. do not take responsibility when something needs to be done. d. focus exclusively on the shortcomings of an organization.

a. show initiative.

34. If a leader's actions and decisions contradict the best interests of an organization, effective followers: a. take a stand. b. follow the leader. c. sacrifice their personal integrity. d. follow passively.

a. take a stand.

43. Sometimes organizational or personal changes create a situation in which a follower must withdraw from a particular leader-follower relationship. This requires the follower to have: a. the courage to leave. b. the will to participate in transformation. c. the ability to face the challenge. d. the willingness to assume responsibility.

a. the courage to leave.

18. Bosses want followers to: a. understand their customers. b. understand the needs of fellow colleagues. c. depend solely on leaders for growth prospects. d. refrain from thinking critically.

a. understand their customers.

48. A(n) __________ individual participates fully in an organization, engages in behavior that is beyond the limits of the job, demonstrates a sense of ownership, and initiates problem solving and decision making.

active

19. Dependent, uncritical thinkers: a. are aware of the significance of their actions. b. accept a leader's ideas without assessing them. c. contribute to the cultivation of an organization d. weigh the impact of decisions on the company vision.

b. accept a leader's ideas without assessing them.

32. A leader can become a better leader when followers: a. take all the credit for the accomplishments of a team. b. are submissive and passive. c. compliment the leader for behavior that followers appreciate. d. idealize the leader.

b. are submissive and passive.

44. Clarity of direction involves: a. telling followers what to do, directing and controlling their behavior, and judging their performance. b. distinctly communicating where the group or organization is going and why. c. directing or facilitating a follower with the aim of improving specific skills. d. evaluating and communicating a followers performance.

b. distinctly communicating where the group or organization is going and why.

21. An alienated follower: a. is active in an organization. b. is passive, yet an independent thinker. c. does not try to avoid risk or conflict. d. does not utilize critical thinking skills.

b. is passive, yet an independent thinker.

42. Effective feedback: a. is general in nature. b. looks toward the future. c. describes the mistakes of the past. d. focuses on fault-fmding.

b. looks toward the future.

50. One way to influence your leader is to ___________ .

be a resource/build a relationship/help the leader be a good leader/view the leader realistically

39. Which of the following is a traditional management role? a. Helping followers understand and learn b. Removing obstacles to growth c. Telling followers what to do d. Empowering followers to explore

c. Telling followers what to do

35. A follower can provide strength to the leader by: a. sacrificing their personal integrity to maintain harmony. b. accepting the leader's ideas without assessing or evaluating them. c. contributing to areas that complement the leader's position. d. submissively following orders.

c. contributing to areas that complement the leader's position.

26. A passive follower: a. displays critical, independent thinking. b. possesses the courage to initiate change. c. does not exhibit active participation. d. typically carries out any and all orders.

c. does not exhibit active participation.

37. A leader can be a better leader when: a. they take entire credit for accomplishments. b. followers are submissive and passive. c. followers compliment the leader and thank him or her for behavior. d. followers idealize them.

c. followers compliment the leader and thank him or her for behavior.

33. Viewing the leader realistically includes: a. asking questions about the leader's experiences. b. using mindful initiatives. c. giving up idealized expectations. d. plying the leader for company stories.

c. giving up idealized expectations.

27. Effective followers: a. are passive and uncritical by nature. b. presume that a leader will provide them with security, permission to act, or personal growth. c. initiate opportunities through which they can achieve personal fulfilhnent. d. try to avoid risk or conflict.

c. initiate opportunities through which they can achieve personal fulfilhnent.

23. Active follower behavior refers to: a. being reactive. b. requiring constant supervision. c. initiating problem solving. d. taking neither initiative nor personal responsibility.

c. initiating problem solving.

41. Effective feedback describes: a. past results and performance. b. the nature of the leader-follower relationship. c. the precise behavior and its consequences. d. the skills required for a specific task.

c. the precise behavior and its consequences.

47. In the context of the four followership styles, a _______ participates willingly but without considering the consequences of what he or she is being asked to do-even at the risk of contributing to a harmful endeavor.

conformist

16. Managing up involves: a. giving advice on handling specific organizational situations and dealing with organizational politics. b. directing and controlling behavior and judging individual performance. c. telling a person exactly what needs to be done. d. consciously developing a mutually-respectful relationship with one's direct superiors.

d. consciously developing a mutually-respectful relationship with one's direct superiors.

38. Leadership coaching involves: a. judging followers' performance b. directing and controlling behavior. c. telling followers what to do. d. empowering followers to explore.

d. empowering followers to explore.

49. In the context of styles offollowership, a(n) _______ is both a critical, independent thinker and active in an organizat

effective follower

54. __________ involves using evaluation and communication to help individuals and the organization learn and improve.

feedback

55. _______________ should not be used simply to criticize a person or to point out faults. The focus should always be on how the follower can improve.

feedback

52. A subordinate with useful _________ , a personal source of upward influence, is of real benefit to a leader, and his or her departure would be a loss.

knowledge

53. _______________ , a way to influence up, refers to the direct appeal to leaders for desired outcomes.

persuasion

51. Being a resource for the leader, building a relationship, helping the leader to be a good leader, and viewing the leader realistically are ______ .

strategies for managing up/ways to influence the leader