Chap 11

Which of the following is the best appraisal format in terms of legal defensibility?

BARS

When a job involves very routine, mechanistic tasks, the most appropriate appraisal format is:

BARS.

Which of the following is NOT a strength of supervisors as raters?

Their ratings are immune to halo and leniency errors.

In _____ ranking, raters look at a list of employees, decide who the best employee is, and cross that person's name off the list. From the remaining names, the manager decides who the worst employee is and crosses that name off the list—and so forth.

alternation

A horn error occurs when an employee is:

downgraded across all performance dimensions because of poor performance on one dimension.

Among peer raters, the most objective evaluations are given by:

high-performing workers.

During the performance review of her employees, Sarah gives higher ratings to employees from her hometown, Oklahoma, as she believes that people from Oklahoma are hard working and trustworthy. Which of the following rating errors is Sarah exhibiting?

Clone error

Which of the following is a negative outcome of the management by objectives method?

Increase in performance pressure and stress

Louie received the highest performance rating and is in the second quartile of his pay range. He received a pay increase of 8 percent. Bart also received the highest performance rating and is in the fourth quartile. Given the way most merit increase grids work, what size of pay increase would you expect Bart to receive?

Less than 8 percent

Which of the following rating formats has the lowest rating errors?

MBO

The most common form of outcomes-based appraisal is:

MBO.

Which of the following types of rankings would be least preferred by managers of more than 10-15 employees?

Paired-comparison ranking

Which of the following is NOT true regarding self-ratings?

They are done by someone who has the most complete knowledge about the ratee's performance.

Which of the following statements is true regarding rater training?

Training to reduce halo errors and improve accuracy has been most successful.

Which of the following statements is NOT true?

Workers whose performance is consistently average are rated higher than those who perform better at the end of a rating cycle.

In situations where the nature of the task is so uncertain that it may be difficult to specify expected goals, the most appropriate rating format is _____.

a standard rating scale

Subordinate ratings _____.

are likely to be inflated if they are not anonymous

A major criticism of standard rating scales is that:

raters have different definitions of scale levels.

Deming's major argument regarding performance appraisals is that:

the work situation is the major determinant of performance.

The best appraisal format for employee development is:

the MBO format.