Chapter 1 Quiz: Management Information Systems

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Telecommunications

Transmission of data from one point to another point

Digital Systems use _____&______ to process information/ data

Zero's & Ones

E-commerce

buying and selling goods and services through Internet

Accounting

department info system, records business transactions

Information Map

description of data and information flow within an organization -Shows a network of information subsystems that exchange information with each other and with the outside world

Information =

facts or conclusions that have meaning within context -Composed of data that has been manipulated

Chief Technology Officer (CTO)

has similar duties as CIO

Geographic Information Systems

help us map locations, Example: drones

Chief Information Officer & Chief Technology Officer

highest level of system administration, •responsible for all aspects of information system -Often a corporate vice president -Must have technical understanding of information technologies as well as business knowledge

Customer Relationship Management Systems

improves customer relationships with business

Computer-based information system

includes one or more computers at its center -Computers collect, store, and process data into information

Data warehouse

large database that usually stores transactional records

System Administrator

like network, but maintains software, •manages an organization's computer operating systems -Must ensure that operating systems work together, support business requirements, and function properly -Responsible for backup and recovery, adding and deleting user accounts, and performing system upgrades

Chief Security Officer

maintain security of network, •Also called chief information security officer (CISO) -supervises security of information system -Position exists due to threat to information security -Usually reports to chief information officer (CIO)

Data Manipulation

processing data to create information or data

Marketing

purpose is to pinpoint likely customers and promote products -Analyze demand for products in regions and demographic groups -Identify trends in demand for products/services -Determine how advertising campaigns affect profit

Management Information Systems (MISs)

support management activities including: -Planning, -controlling, and -making decisions

Closed System

the opposite / stands alone

Transaction Processing Systems

used by banks

Supply Chain Management Systems

used to manage supply chains a. Supply Chains = the number of activities which are involved in production of goods and services

Database Administrator

• is responsible for databases and data warehouses -Develops and acquires database applications -Must adhere to federal, state, and corporate regulations to protect privacy of customers and employees -Responsible for securing the database

Subsystem

- component of a larger system -Has sub-goal that contributes to main goal and can receive input from and transfer output to other subsystems

Human Resources

-Record-keeping -Employee evaluation -Employee benefits

System Analyst

-Starts career as programmer or programmer/analyst -Researches, plans, and recommends software and systems choices -Responsible for developing cost analyses, design considerations, implementation timelines, and feasibility studies -Requires communication and presentation skills

Mobile Applications Developer

-Technical expertise: software development tools for mobile devices and programming languages -Ability to determine users' needs for Communication and system design skills.

Information technology

-Technologies that facilitate construction and maintenance of information systems

Network Administrator

-acquires, implements, manages, maintains, and troubleshoots networks -Implements security including •Firewalls, and •Access codes

Business Intelligence Systems

-help organization compete -Often contain statistical models -Access data warehouses

The purpose of information systems =

1. Gather correct information efficiently 2. Store information 3. Use information 4. Make sound decisions 5. Solve problems

Database

collection of electronic records

Systems thinking

considering an organization in terms of subsystems -Powerful management approach that creates a framework for problem solving and decision-making -Helps keep managers focused on overall goals

Webmaster

creating & maintaining website, •creates and maintains Web site -Must be familiar with Web transaction software, payment-processing software, security software -Manages both the intranet and extranet

Open System

FIDM is in different locations / interfaces and interacts with other systems

Finance

Facilitate financial planning and business transactions •Tasks include organizing budgets, managing cash flow, analyzing investments, and making decisions

Functional business area

Part of a larger enterprise system •services within a company that support main business including: -accounting, -finance, -marketing, -human resources,

Data=

Raw material in production of information, Example: you made $200 then got a return of $150, and this data tells you if you are making your quota/ a given or fact

Components of an Information System

a. Data b. Hardware c. Software d. Telecommunications e. People f. Procedures

The 4 Stages of Processing

a. Input = gather the data & raw material b. Processing = data is processed into output c. Output d. Storage = it solves problems and makes decisions

Data is useful when it is

a. Relevant b. Complete

Information System

all components that work together to process data and produce information

System

an array of components that work together to achieve a common goal, or multiple goals, by accepting input, processing it, and producing output in an organized manner. Example: soccer team, your car

Problem =

any undesirable situation

Decision =

arises when more than one solution to problem exists


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