Chapter #10 Quiz and Vocab
ERP II
ERP systems that include administrative, sales, marketing, and HR processes, are referred to as ___.
production
The ___ process originates in the warehouse department and ends in the warehouse department.
TPS** ERP CRM SCM
Which of the following NOT an inter organizational system?
ERP II
___ systems are interorganizational ERP systems that provide web-enabled links among a company's key business systems and its customers, suppliers, distributors, and other relevant parties.
SaaS
If you want to implement an ERP system but cannot afford to make large investments in IT, ___ ERP is a good solution.
Silos
Legacy systems were developed as ___.
ERP
MRP is an earlier evolution of ___.
less expensive
Organizations typically invest in cloud-based ERP systems because they are ___.
SAP
The leading ERP software vendor is ___.
MRP
The planning and process that integrates production, purchasing, and inventory management of interdependent items is called ___.
online transaction processing (OLTP)
Transaction processing system (TPS) that processes data after transactions occur, frequently in real time.
batch processing
Transaction processing system (TPS) that processes data in batches at fixed periodic intervals.
computer-integrated manufacturing (CIM)
an information system that integrates various automated factory systems; also called digital manufacturing
transaction
any business event that generates data worth capturing and storing in a database
ERP II systems
interorganizational ERP systems that provide Web-enabled links between a company's key business systems (such as inventory and production) and its customers, suppliers, distributors, and others
ad hoc (on-demand) reports
nonroutine reports that often contain special information that is not included in routine reports
routine reports
reports produced at scheduled intervals
TPS
A ___ is typically used to manage inventory.
Drill-down
A ___ report displays a greater level of detail.
TPS
A ___ supports the monitoring, collecting, storage, and processing of data from the organization's basic business transactions, each of which generates data.
production process
A cross-functional business process in which a company produces physical goods.
procurement process
A cross-functional business process that originates when a company needs to acquire goods or services from external sources, and it concludes when the company receives and pays for them.
order fulfillment process
A cross-functional business process that originates when the company receives a customer order, and it concludes when it receives a payment from the customer.
FAIS
Each department or functional area within an organization has its own collection or application programs or ___.
batch processing
If your organization collects transactions and processes them at night, this is called ___.
enterprise resource planning (ERP) systems
Information systems that take a business process view of the overall organization to integrate the planning, management, and use of all of an organization's resources, employing a common software platform and database.
OLTP
Most organizations design TPS to process transactions as soon as they occur. This is called ___.
functional area information systems (FAIS)
Systems that provide information to managers (usually midlevel) in the functional areas, in order to support managerial tasks of planning, organizing, and controlling operations.
Vanilla
With the ___ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options.
Drill-down
You get sales report every month to show the products sold from each state. You notice the sales from California are down from last month, so you click on the state to get more detailed information on each sales person. You notice one salesperson sold 10% of what he did the previous year. This is an example of a ___ report.
Comparative
Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, easter, and western regions. This is an ___ report.
Flexibility
___ is a benefit of ERP.
PLM
___ is a business strategy that enables manufacturers to share product-related data that support product design and development and supply chain operations.
Cost
___ is a disadvantage of ERP.
Control
___ is a disadvantage of cloud-based ERP systems.
Access
___ is an advantage of cloud-based ERP systems.
cross-departmental process
a business process that originates in one department and ends in another department, and/or originates and ends in the same department while involving other departments
transaction processing system (TPS)
Information system that supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data.
warehouse; warehouse
The production process originates in the ___ department and ends in the ___ department.
Make-to-order; production
___ is part of the ___ process and occurs when the company is trying to fulfill a specific customer order.
Routine
___ reports are produced at scheduled intervals.
enterprise application integration (EAI) system
a system that integrates existing systems by providing layers of software that connect applications together
comparative reports
reports that compare performances of different business units or times
exception reports
reports that include only information that exceeds certain threshold standards
drill-down reports
reports that show a greater level of detail than is included in routine reports
key indicator reports
reports that summarize the performance of critical activities
Ad hoc
Your souther region is not doing very well. You want to know why, so you ask fo a special report showing the numbers for the southern region compared to the northern, easter, and western regions. This is an ___ report.
MRP II
___ is a more complex, integrated software that can handle money and labor in addition to production, purchasing, and inventory management planning.
Cost
___ is an advantage of cloud-based ERP systems.
Scalability
___ is an advantage of cloud-based ERP systems.
Configure-to-order; fulfillment
___ is part of the ___ process and involves customizing the product in response to a customer request.
ERP
___ systems are an evolution for FAIS.
Key indicator
A __ report summarizes the performance of critical activities.
data
A transaction is any business event that generates ___ worthy of being captured and stored in a database.