Chapter 11- MGMT 4669

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During a staff meeting, Perry politely interrupted one of his team members who was going off on a tangent. "You've got some good points, Jim," he said, "But I think we need to keep this discussion focused on the problem we've already identified. Can we get back on track?" What team task role do Perry's actions best describe?

orienter

A(n) _______ is defined as a pattern of behavior that a person is expected to display in a given context

role

At Abels Enterprises, a manufacturer of outdoor furniture, one worker assembles the frames for the chairs and then passes them on to a second worker. This worker fastens the cushions before passing the chairs on to a third worker, who wraps the chairs for shipment to customers. This is an example of ______ interdependence.

sequential

With _________ interdependence, one task cannot be started before the completion of one or more other tasks.

sequential

During the ______ stage of team development, team members may encounter team members with differing ideas and, therefore, experience interpersonal conflict.

storming

The degree to which team members interact with one another and rely on other team members for the information, materials, and resources needed to accomplish work for the team is referred to as ______.

task interdependence

Roles that seek to influence the quality of the team's social climate are known as _______ roles.

team building

What may occur when a team has a large proportion of members who are highly agreeable?

It will tend to focus less on task accomplishment and more on maintaining team harmony.

Behaviors that are directly related to the accomplishment of team tasks are referred to as ________ roles.

team task

Which personal characteristic is generally beneficial to the social climate of a group when possessed by a few members but a source of power struggles and unproductive conflict when too many members have it?

Extraversion

True or false: In leader-staff teams, decisions are made collaboratively between the team leader and members of the team

False

Which team-building role tries to find middle ground among the team members when it becomes necessary to end disagreements about a course of action in order to move forward with a task?

compromiser

Personality is normally considered a ________-level diversity variable.

deep

The value in diversity problem-solving approach suggests that

diverse teams have larger sets of information and points of view that the team can use.

An organizations focused on creating an environment in which all employees share a sense of belonging and of having their uniqueness valued so that they can perform their best work is practicing ______.

inclusion

Behaviors that benefit the individual at the expense of the team are referred to as _________ roles

individualistic

Each branch of a large regional credit union operates largely autonomously but is part of the same organization. This is an example of ______ interdependence

pooled

at lambs peace church, the music director, youth group director, and director of religious education work on their tasks with little collaboration, even though they share an administrative staff. this is an example of _______ interdependence.

pooled

Which of the following best describes the purpose of a work team?

to make goods or services

Jacquelyn's new product development team is experiencing a lot of "bad blood" among the members. They work together because they are required to finish the project, but they hope never to work together again. It would appear that the team has low team

viability.

The likelihood that the members of a team can work together effectively into the future is referred to as team

viability.

Instead of having assembly lines in which workers repeatedly perform single, specialized tasks, such as sewing zippers or attaching buttons, a clothing manufacturer forms teams of 8 to 10 workers who are responsible for producing entire garments. This is an example of a(n) ______ team.

work

Which two personality characteristics are teams likely to benefit from having a mix of these members?

A)Agreeableness B)Extroversion

In a relay race, if one runner fails to complete a leg of race, the entire team is disqualified. This is an example of a(n) Blank______ task.

conjunctive

Which of the following statements are true about stereotypes in the context of diversity in the workplace?

A)They may cause people to act toward others in inappropriate or disrespectful ways without meaning to do so. B)They can cause people in underrepresented groups to feel marginalized. C)They tend to play an important role in how people see and think about those in underrepresented groups

A)work team B)parallel team C)project team D)action team E)management team

A)a team that makes goods or offers service B)a team composed of members from various jobs who consult on various organizational issues C)a team formed to solve a one-time problem or design a product or service D)a team that executes complex tasks in situations that are difficult or viewable by others E)a team that oversees the functioning of an organization

Aspects of team composition that are crucial in influencing team functioning and effectiveness include which of the following?

A)member ability B)team size C)team diversity

Select three items that are important aspects of team composition

A)member personality B)member roles C)team diversity

which of the following are characteristics that help distinguish the five general types of teams?

A)the objectives of the team B)the extent to which team members are participating C)the lifespan of the team

In ______ tasks, the work of each member fully contributes to the final group product.

additive

A group of algebra students is working collaboratively on an in-class assignment. Oliver is considered an algebra "whiz," so he's quick to solve the problems, and the rest of the group is happy to go along with his answers. The assignment is an example of a(n) ______ task.

disjunctive

A quality-improvement team consists of 8 members—3 women and 5 men. They range in age from 27 to 60 and represent a variety of ethnic and racial groups. These differences are a reflection of the team's

diversity

In a marketing firm, ideas for a new marketing campaign must be sent back and forth between graphic designers and business development representatives several times for input, feedback, and changes before finally being published. This is an example of Blank______ interdependence

reciporal

A type of task Interdependence in which team members have specialized tasks but there is not a strict sequence of events is

reciprocal interdependence.

Place the following types of task interdependence in order of degree of interdependence, placing the task with the highest degree of interdependence at top.

1. Comprehensive interdependence 2. reciprocal interdependence 3. sequential interdependence 4. pooled interdependence.

Order the stages of group development from first to last, with the first stage listed at the top and the last stage at the bottom.

1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning

makes it sound as if he came up with the ideas he summarized. What individualistic role is Donald displaying?

recognition seeker

A relay race in which each runner must pass the baton to the next runner on the team is an example of ______ interdependence

sequential


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