Chapter 15
Equal employment opportunity commission
A federal agency designed to regulate and enforce the provisions of the Title VII
Performance appraisal
A formal feedback process that requires managers to give their subordinates feedback on a one to one basis, typically by comparing actual results to expected results
Title VII
A portion of the Civil Rights Act of 1964 that prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions or privilages of employment based on race, color, religion, sex, or national origin for employers with 15 or more workers
Flextime
A scheduling option that allows workers to choose when they start and finish their workdays, as long as they complete the required number of hours
Probationary period
A specific time frame (typically three to six months) during which a new hire can prove his or her worth on the job before he or she becomes permanent
On-the-job training
A training approach that requires employees to simply begin their jobs and to learn as they go
Compressed work week
A version of flextime scheduling that allows employees to work a full-time number of hours in less than the standard workweek
Civil rights act of 1964
Federal legislation that prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, color, religion, sex, or national origin
Management development
Programs to help current and potential executives develop the skills they need to move into leadership positions
Telecommuting
Working remotely most often from home and connecting to the office via phone lines and or broadband networks
Sexual harassment
Workplace discrimination against a person based on his or her gender
Cafeteria style benefits
An approach to employee benefits that gives all employees a set dollar amount that they must spend on company benefits, allocated however they wish within broad limitations
Job description
An explanation of the responsibilities for a specific position
Structured interviews
An interviewing approach that involves developing a list of questions beforehand and asking the same order to each candidate
Contingent Workers
Employees who do not expect regular, full-time jobs, including temporary full-time workers, independent contractors, and temporary agency or contact agency workers
Benefits
Non cash compensation including programs such as health insurance, vacation, and childcare
Affirmative action
Policies meant to increase employment and educational opportunities for minority groups- especially groups defined by race, ethnicity, or gender
Apprenticeships
Structured training programs that mandate that each beginner serve as an assistant to a fully trained worker before gaining full credentials to work in the field
Compensation
The combination of pay and benefits that employees receive in exchange for their work
Job analysis
The examination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time
Orientation
The first step in the training and development process, designed to introduce employees to the company culture and provide key administrative information
Human resource management
The management function focused on maximizing the effectiveness of the workforce by recruiting world-class talent, promoting career development, and determining workforce strategies to boost organizational effectiveness
Wages
The pay that employees receive in exchange for the number of hours or days that they work
Salaries
The pay that employees receive over a fixed period, most often weekly of monthly
Internal recruitment
The process of seeking employees who are currently within the firm to fill open positions
External Recruitment
The process of seeking new employees from outside the firm
Job specifications
The specific qualifications necessary to hold a particular position
