Chapter 3 Professional Image

clarification

Asking for ________________________ is a good idea if you do not understand something.

musculoskeletal

Bending forward to get closer to your client is not a suggestion to avoid developing a _________________ problem

groomed

Clients will have confidence in a barber that is poised and well-_____________.

stretching

Counter the negative impact of repetitive motions or long periods spent in one position by ____ and walking around at intervals.

nutrition

Drinking plenty of water is part of good ____.

human

Effective ____ relation skills help build rapport with clients and coworkers.

hydraulic

Ergonomically correct practices include using the ____ chair.

grooming

Facial ____ for male barbers is of utmost importance.

posture

For a comfortable sitting _____________, keep the soles of the feet on the floor.

parallel

For a mechanically correct standing posture, keep you chin _______________ to the floor.

exercise

Good ______________ is one of the major factors necessary to preserve good health.

relations

Greeting the client by name is an example of human ____.

smell

If you __________________ offensive, most clients will simply not return and tell others of their bad experience.

exercise

Improved blood circulation is a benefit of _________________.

weather

In a business setting, a conversation about ______________ is the most appropriate.

smoking

In the presence of clients, the professional barber avoids _________ cigarettes.

slouching

Lift your upper body up and out to avoid ____ when you are standing.

slouching

Lift your upper body up and out to avoid _________________________ when you are standing.

communication

Listening skills, tone, speech, and conversation skills are aspects of effective ______________.

daily

Maintaining your professional image online should be a ____ process.

communicate

One of the barber's most important human relations skills is the ability to effectively ________________.

service

Organizing your thoughts, clarifying the client's wishes, and then repeating them is the best way to determine your client's ___________________ expectations.

grooming

Personal ________________ is the process of caring for parts of the body and maintaining an overall polished look.

hygiene

Personal ______________________ is the science of healthy living

individual

Personal hygiene deals with preserving the health of the _____________.

presentation

Physical ____ involves your posture and the way you walk and move.

healthy

Practicing stress management helps an individual live a _____________ life.

reputation

Proper conduct and behavior in the barbershop is the best method for building a good ______________.

empathetic

Rapport involves establishing a close and ____ relationship.

colonge

Regardless of whether the barbershop has a policy prohibiting perfume or ____________, they should not be worn at work.

physical

Regular ____________________ activity benefits the body by improving blood circulation, oxygen supply and organ function.

sitting

Resting the weight of your torso on your thigh bones gives you a correct ____ posture.

languge

Social media etiquette suggests that you avoid the use of profane ______________.

personal

Standing correctly is not an example of ____ hygiene.

fatigue

The barber who practices correct posture will find that it helps minimize body ______________.

professional

The impression you project through both your outward appearance and your conduct in the workplace is known as __________________ image.

relations

The interaction and relationships between two or more people is known as human _________________.

cleanliness

The primary purpose of practicing good hygiene is to maintain ______________.

repeat

Three steps that can be used to ascertain a client's service expectations are to organize your thoughts, clarify and ___________.

social

To establish a professional image on ______________ media it is acceptable to post content such as business hours, your best haircuts, and hair care information.

professional

To promote a ____________________________________ image you should develop a skin care regimen that works best for your skin type.

respond

Try to ____ rather than to react.

exercise

Walking, dancing, and sports are all forms of _______________.

hygiene

Washing your hands, performing a self-check, using mouth wash and not smoking during the day are four personal _________________ habits.

promptly

When there is a dispute with a client, the dispute should be settled ___________________.

stain

While working, your clothes must be pressed and clean, which includes being ____ free.

avoid

You should _________________ excessively baggy or overly tight clothing when selecting clothes for work.

image

Your appearance, professional behavior, positive attitude, team camaraderie, proper ergonomics, and good communication skills all contribute to your professional ____.

rest

_____________ allows the body to recover from the day's activities.

Hygiene

_____________ is the practice that deals with daily personal care.

Prevention

_______________ is the key to avoiding repetitive motion problems.

Smoking

________________ should be avoided during work hours.

Ergonomics

_________________ is the science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient and safe.

Medical

_________________ professional recommend sleeping 7-8 hours each night?

Gossiping

__________________ with clients should be avoided.

Stress

___________________ is the inability to cope with a real or imagined threat that results in a series of mental and physical responses or adaptations.

Hand

_____washing is the first step in maintaining good hygiene.