Chapter 4

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According to the job characteristics model, task identity requires performing a job from beginning to end.

Tru

A critical aspect of industrial engineering is the establishment of time standards for a particular work cycle.

True

A review of certain positions at TRG Corporation revealed that those positions have a substantial impact on the work of others. According to the job characteristics model, these positions contain a high level of task identity.

False

Because part of Sal's duties involve job analysis, Sal began researching software programs to use in this process. In fact, software programs, more often than not, actually hinder the job analysis process.

False

Employee interviewing is the most accurate method of job analysis because the employee is least likely to exaggerate job experience.

False

For a new position that is being created in the department, Tam has been asked to create a statement of the different duties, tasks, and responsibilities of the job. Tam is writing a job specification.

False

In order to motivate the team to improve its performance, Alexis plans to enhance their pay and benefits. To do this, Alexis will adopt a job enhancement program.

False

Job analysis is the process of sequencing or grouping related jobs in order to enrich and expand those jobs to provide further development and motivation of employees.

False

Job descriptions, job specifications, and even job evaluations can now be downloaded quickly from O*NET.

False

Job specifications usually cover two area; (1) the skill required to perform the job, and (2) the physical demands of the position.

False

One benefit of virtual teams is that they overcome the language and cultural barriers that often occur when people who are geographically dispersed try to work together on a project.

False

Randy was asked to create a list of tasks and their descriptions that could be used as a basis to identify components of a job specific to his organization. Randy should use a critical incident analysis to complete these tasks.

False

Requiring a high school diploma, even for a laborer job, is acceptable under the law if the company has a policy that all employees must be high school graduates.

False

The job characteristics model suggests that a motivated, satisfied, and productive employee is one who (1) shows skill variety; (2) experiences task identity; and (3) demonstrates autonomy.

False

A review of certain positions at TRG Corporation revealed that those positions require completion of a whole and identifiable piece of work. According to the characteristics model, these positions contain a high level of task identity.

True

Adding more meaningful tasks to an employee's job in an effort to make it more rewarding is an example of job enrichment.

True

Because a job analysis includes information about the requirements of someone doing a job, it provides the criteria for evaluating the performance of the people who do the work.

True

Because it focuses on employees' capabilities, the competency-based approach to job analysis emphasizes how the work is done rather than just what work is done.

True

Elan studies and designs equipment and systems that are easy and efficient for employees to use so that their physical well-being is not compromised. Elan works in job design.

True

In addition to being descriptive, a job title provides status to the employee.

True

In order to take an industrial engineering approach to job design within its organization, Uni'Tel creates a job design task force and assigns it to study the work cycles within various functional area to determine how to reduce the time needed to complete the cycle.

True

In the job characteristics model, task significance refers to the degree to which the job has a substantial impact on the lives or work of other people.

True

Job specifications state the specific knowledge, skills, and abilities needed by a person who is to perform a job.

True

KSAO's refer to the knowledge, skills, abilities, and other attributes required of a person performing a job.

True

Kim lives in New York, Steph and Ren are in Houston, Lee is in Paris, and the rest of the project members are in Chicago. They use technology to work together as a virtual team.

True

Most job descriptions include a job title, a job identification section, and a job duties section.

True

Organizations need specific job descriptions of jobs with the firm because federal guidelines and court decisions require job requirements to be based on valid job-related criteria.

True

Riley was asked to prepare a job analysis that includes important jobholder behaviors and job responsibilities that lead to job success. Riley is being asked to use the critical incident method of job analysis.

True

The concept of employee teams holds that employees, not managers, are in the best position to contribute to work performance.

True

The law requires employers to be able to show that the job criteria they use to select employees for a particular position relate specifically to the duties for that job.

True


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