Chapter 4 questions

hich process is undertaken to reduce the probability of negative consequences associated with project risks? a. Performance reports b. Preventive actions c. Defect repairs d. Corrective actions

preventive actions

Which document recognizes the existence of a project and provides direction on the project's objectives and management? a. stakeholder register b. risk register c. directive d. project charter

project charter

What document used to coordinate all project planning documents and help guide a project's execution and control? a. project management plan b. statement of work c. scope statement d. business case

project management plan

Which information is included in a business case? a. business need for the project b. relevant government or industry standards c. project objective, high-level requirements, and time and cost goals d. policies, procedures, guidelines, and systems that influence a project's success

project objective, high-level requirements, and time and cost goals

Which section of the project management plan includes external interfaces, internal structure, as well as roles and responsibilities? a. overview b. technical processes c. project organization d. supporting processes

project organization

Which process includes defining project scope, benefits, and constraints? a. project planning b. business area analysis c. resource allocation d. information technology strategy planning

project planning

What term is used for the minimum acceptable rate of return on an investment? a. capitalization rate b. internal rate of return c. discount rate d. required rate of return

required rate of return

Which process involves selecting information technology projects and assigning resources? a. project planning b. business area analysis c. resource allocation d. information technology strategy planning

resource allocation

. Which section of the project plan lists the planned dates for completing key deliverables? a. schedule b. closing c. budget d. objectives

schedule

Which section of the project management plan describes specific methodologies a project might use and explains how to document information? a. management objectives b. project controls c. risk management d. technical processes

technical processes

What is the first step in the planning process? a. tie the information technology strategic plan to the organization's overall strategic plan b. perform a business area analysis c. start defining potential IT projects in terms of their scope, benefits, and constraints d. choose which projects to do and assigning resources to work on them

tie the information technology strategic plan to the organization's overall strategic plan

A project's internal rate of return can be determined by finding what discount rate results in an NPV of what value for the project? a. zero b. one c. a hundred percent d. fifty percent

zero

The outputs of which process include change request status updates, project management plan updates, and project document updates? a. initiating b. planning c. executing d. monitoring and controlling

monitoring and controlling

What type of analysis involves calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time? a. Cost of capital b. Net present value c. Cash flow d. Payback

net present value

What is the majority of time on a project is usually spent on? a. execution b. planning c. closing d. monitoring and controlling

execution

What are new requirements imposed by management, government, or some external influence referred to as? a. Opportunities b. Charters c. Problems d. Directives

Directives

What statement is true regarding a return on investment or ROI? a. It is always a percentage. b. It is always a positive number. c. It is the result of adding the project costs to the profits. d. The lower it is, the better.

It is always a percentage.

Which is an example of an organizational process asset? a. Management systems b. The organization's infrastructure c. Government standards d. Marketplace conditions

Management systems

When does payback occur? a. When the net cumulative benefits minus costs equal one b. When the net cumulative benefits equal the net cumulative costs c. When the net costs are lower than the cumulative benefits d. When the cumulative benefits are double the cumulative costs

When the net cumulative benefits equal the net cumulative costs

An IT company revises its process parameters in response to complaints from vendors that products were not ready on time. Which is this an example of? a. cost forecasting b. a preventive action c. defect repairs d. a corrective action

a corrective action

Which section of the project management plan provides the planned cost of deliverables? a. objectives b. budget c. risk d. technical

budget

Which stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology? a. project planning b. business area analysis c. resource allocation d. information technology strategy planning

business area analysis

What term is used for benefits minus costs? a. cost of capital b. cash flow c. discount factor d. opportunity cost of capital

cash flow

Which term is used for a formal, documented process that describes when and how official project documents may be modified, the people authorized to make modifications, and the paperwork required for these changes? a. WBS b. project charter c. performance report d. change control system

change control system

What process involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete? a. NPV analysis b. Project management information systems c. Configuration management d. Project time management

configuration management

What actions result in improvements in project performance? a. Corrective b. Defective c. Preventive d. Acceptance plan

corrective

What is the first step in determining the NPV? a. determine the estimated costs and benefits for the life of the project and the products it produces b. determine the discount rate c. calculate the net present value d. determine the cash flow

determine the estimated costs and benefits for the life of the project and the products it produces

Which process involves working with stakeholders to create the document that formally authorizes a project? a. Developing the project charter b. Developing the preliminary project scope statement c. Developing the project management plan d. Performing integrated change control

developing the project charter

Which process involves working with stakeholders to create the document that formally authorizes a project? a. Developing the project charter b. Developing the preliminary project scope statement c. Developing the project management plan d. Developing the organizational process assets updates

developing the project management plan