Chapter 5- Nonverbal Communication

Accentuation

Adds emphasis to a verbal statement. For example, banging your fist on the table when speaking angrily, demonstrates the emotions in the message.

Kinestics

Known as the study of body movement (facial expressions,gestures) in nonverbal communication.

Non verbal communication

Multi channeled. Adds believability and impact to message. More spontaneous and needs to be consistent in more than one channel. Can continue even without the communicator realizing it or wanting it to.

Paralanguage

How you sound, tone, pitch, rate, volume, fillers, laughing, crying, "um"

Repetition

Adding a nonverbal cue to a verbal statement. ex- nodding when you say yes.Reduces confusion of meaning. Same message, different channel.

Regulation

Conversation is regulated by nonverbal cues, turn taking, when people speak. Conversational traffic stop. The guiding factor in conversation. ex- eye contact with the person who is supposed to speak next.

What are the major types of nonverbal communication?

Kinesics, paralanguage, territoriality, haptic.

Substitution

No words necessary (nodding yes or no). Entirely replacing verbal communication with nonverbal.

What are the functions of nonverbal communication?

Repetition, accentuation, substitution, regulation, contradiction

Verbal Communication

Single channeled. Has obvious beginnings and endings

Territoriality

Study of how people use space and objects to communicate.

Haptics

The study of how we touch to communicate.

Contradiction

When nonverbal communication contradicts what is being said verbally. For example, looking at your shoes and mumbling when telling somebody you love them will probably confuse the receiver or negate the message. Mixed messages. Inconsistencies between NV and V communication.