Chapter 5

According to Herzberg's motivator-hygiene theory, hygiene factors are more frequently associated with the content of the task being performed

False

Content theories of motivation focus on how internal factors and environmental characteristics influence employee motivation.

False

. ________ occurs when an individual is "turned on to one's work because of the positive internal feelings that are generated by doing well." A. extrinsic motivation B. intrinsic motivation C. job satisfaction D. job dissatisfaction E. organizational citizenship behavior

Intrinsic Motivation

A person will experience ________ when his or her outcome to input ratio is less than that of a relevant comparison person. A. equity B. positive inequity C. negative inequity D. positive equity E. negative equity

Negative inequity

. ________ refers to how long we focus on an activity. A. Persistence B. direction C. volume D. intensity E. integration

Persistence

. The need for belonging is part of the need for A. love B. esteem C. self- actualization D. safety E. physiological

Physiological

. According to the acquired needs theory, we are not born with our needs but instead learn them as we go about living our lives

True

. Job crafting may involve changing task boundaries, the relational nature of a job, or cognitions about the job.

True

Motivation explains why we do the things we do.

True

Different motivators are needed for employees working at small firms. These include all of the following except A. a one style fits all approach B. flexible work hours C. rewards for good performance D. involve employees in decision making E. recognition for good performance

a one style fits all

. Which of the following is not an example of a hygiene factor in Herzberg's motivator-hygiene model? A. supervision B. company policies C. salary D. working conditions E. advancement

advancement

. ________ is the extent to which a job enables an individual to experience freedom, independence, and discretion. A. task variety B. task identity C. task management D. autonomy

autonomy

Which of the following is not a content theory of motivation? A. acquired needs theory B. maslows hierarchy of needs theory C. self determination theory D. equity theory E. theory x and theory y

equity theory

Expectancy theory states that people are motivated to behave in ways that produce desired combinations of ________ outcomes.. A. variable B. expected C. procedural D. similar E. unlikely

expected

Job enlargement is the process of modifying a job to increase the opportunities to experience achievement, recognition, stimulating work, responsibility, and advancement

false

The goal of the job characteristics model is to promote low extrinsic motivation.

false

In Maslow's need hierarchy, the most basic need (and the one that must be met first) is physiological

true

Intensity pertains to the amount of effort being invested in an activity.

true