Chapter 6

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Telecommuting

a process in which knowledge workers are being called the distributed workforce. work from anywhere and anytime

Internet Protocol Address

a unique address to each computer on the internet that distinguished it from all other computers

World Wide Web

a system of universally accepted standards for strong, retrieving, formatting, and displaying information via a client/server architecture

Internet and WWW same thing?

no, the internet functions as a transport mechanism connecting participants

videoconference

participants in one location can view participants, documents, and presentations at other locations

Objective when mapping out a networks

1- speed 2- distance 3- cost

3 types of P2P processing

*1st: accesses unused CPU power among networked computers, can be downloaded at no cost *2nd: is person to person collaboration such as Microsoft SharePoint Workspace *3rd: is advanced search and file sharing ex: BitTorrent

Software-Defined Networks (SDN)

*An emerging technology that is becoming increasingly important to help organizations mange their data flows across their enterprise networks. *With SDN, decisions controlling how network traffic flows across network devices are managed centrally by software. *the Software dynamically adjusts data flows to meet business and application needs

4 layers

*Application-enables client application programs to access the other layers & it defines the protocols the applications use to exchange data *Transport-provided the application layer w comm & packet services, includes TCP *Internet-responsible for addressing, routing, and packaging data packets, ex: IP *Network interface- places packets on, and receives, from the network medium which can be any tech

PAN (personal area network)

*a computer network used for communication among computer devices(including smartphones,tablets, games, etc) *Short range, a few meters, close to one person

Internet

*a global WAN that connects approximately 1 million organizatioanl computer networks in more than 200 countries on all continents *in the daily routine of billion people

Wide Area Network (WAN0

*a network that covers a large geographic area.. *WANs typically connect multiple LANs. *they are generally provided by common carriers such as telephone companies and the international networks of global communication services providers. *WANs have large capacity and they typically combine multiple channels (fiber optic cables, microwave, and satellite). *the internet is an example of a WAN

intranet

*a network that uses internet protocols so that users can take advantage of familiar applications and work habits *supports discovery,communication, and collaboration inside an organization

coaxial cable

*a single strand of insulated copper wire *it is much less susceptible to electrical interference, and it an carry much more data than twisted-pair * it is commonly used to carry high-speed data traffic as we'll as television signals

LAN (Local Area Network)

*connects two or more devices in a limited geographical region, usually within the same building so that every device on the network can communicate with every other device *mot LANs today use Ethernet *uses a network server to connect to other LANs

fiber-optic cable

*consists of thousands of very thin filaments or glass fibers that transmit information via light pulses generated by lasers *The fiber-optic cable is surrounded by cladding, a coating that prevents the light from leaking out of the fiber

Internet2

*devleops and deploys advanced network applications ex(remote medical diagnosis, digital libraries, distance education, online simulation, and virtual laboratories) *designed to be fast,always on, everywhere, natural, intelligent. easy, and trusted

Enterprise Network

*serves one organization *organizational interconnected networks consisting of multiple lANs and may also include multiple WANs

twisted-pair wire

*the most prevalent form of communications wiring used for almost all business telephone wiring and as the name suggests, it consists of strands of copper wire twisted in pairs. *it is relatively inexpensive to purchase, widely available, and easy to work with

Transmission control protocol/Internet protocol (tcp/IP)

*the protocol of the internet. *file transfer protocol that can send large files of information across sometime unreliable networks with assurance that the data will arrive uncorrupted

Peer-to-Peer (P2P) Processing

*type of client/server distributed processing where each computer acts as both a client and a server *each computer can access all files on all the computers

TCP performs three basic functions

1) it manages the movement of data packets between computers by establishing a connection between the computers 2) it sequences the transfer of packets 3)it acknowledges the packets that have been transmitted

3 factors that could cause internet brownout

1)increasing # of people who work online 2)soaring popularity of websites such as youtube and netflix requiring large amounta of bandwidth 3)tremendous demand for high definition television delivered over the internet

Internet Assigned Numbers Authority (IANA)

in charge of maintaining the DNS root zone *today, IANA distinguishes Country-code top-level domains, Internationalized country code top-level domains, and Generic top-level domains

virtual collaboration (e-collaboration)

the use of digital technologies that enable organization or individuals who are geographically dispersed to collaborate

electronic teleconferencing

the use of electronic communication technology that enables two or more people at different locations to hold a conference

teleconferencing

the use of electronic communication technology that enables two or more people at different locations to hold a conference

Internationalized country code top-level domains

these are ccTLDs in non-latin character sets (arabic or chinese)

Protocol

Set of rules and procedures governing transmission across a network

Ethernet

*a common local area network protocol *many organizations use 100 gigabit ethernet, where the network provides data transmission speeds of 100 gigabits per second

Mobile portals

Yahoo!Mobile

Distance Learning

any learning situation in which teachers and students do no meet face-to-face

Broadband

based on the Federal communications commission (FCC) 2010 definition is that broadband is the transmissison capacity of a communications medium

voice over IP

digitizes analog voice signals, section them into packets, and sends them over the internet (Skype,whatsapp, vonage)

E-learning

learning supported by the Web

virtual group (team)

virtual groups conduct virtual meetings- they "meet" electronically

electronic chat room

virtual meeting place where groups of regulars come to chat

Computer Network

A system that connects computers and other devices (ex printers) via communications media so that data can be transmitted among them

Packets

Before data are transmitted over the internet, they are divided into small, fixed bundles called packets, 4 of them

portals

a web-based personalized gateway to information and knowledge that provides relevant information from different IT systems and the internet using advanced search and indexing techniques

Distributed processing

Divides processing work among two or more computers which enables computers in different locations to communicate with one another via telecommunication

IPv6

can accommodate more devices (smart phones) ex(e.g. http://[2001:db8:85a3:8d3:1319:8a2e:370:7348])

router

a communication processor that routes messages from PAN or LAN to the internet, across several connected LANs or across a WAN, such as the internet

seacrh engine

a computer program that searches for specific information by keywords and then reports the results

communication

a major category of network applications related to communication technoloigies delivered online

Communication Channel

a pathway or medium communicating data from one location to another

industrywide portal

a portal that serves and entire industry ex(TruckNet)(Rogdpro)

crowdsourcing

a process in which an ogranization outsources a task to an undefined, generally large group of people in the form of an open call

Browser

a program that gives users a graphical way to access web sites, univserial way to access the world wide web

synchronous collaboration

all them members meet at the same time

Knowledge workers

being called the distributed workforce or "digital nomads"

discovery

capability of internet to areas ranging from education to government services to entertainment to commerces

Digital Signal

computer network comment via DS, discrete pulses that are either off & on representing a series of bits

Extranet

connects parts of the infants of different organizations

Internet Corporaion for Assigned Names (ICANN)

coordinates these unique adresses throughout the world * without that coordination, we would not have one global internet

hypertext transfer protocol

defines how a messages are formulated & how they are interpreted

Domain Name system

easy-to-remember names for some IP addresses like business.mimi.edu

Collaboration

efforts by two or more entities who work together to accomplish certain tasks, ex. (waze, google docs)

Corporate backbone networks

high-speed central networks to which multiple smaller networks (such as LANS and smaller WANs) connect

Interent Service Provider (ISP)

is a company that provieds internet connectioncs for free *large ISPs include comcast, at&t, time warne cable, and verizon

communication media

is the physial media used to send data (ex, twisted pair wire, coaxial cable, fiber optic cable, satellite)

E-mail

largest volume application running over the internet

Client/Server computing

links two or more computers in an arrangement in which some machines, called servers, provide computing services for user PCs called clients

asynchronous collaboration

occurs when team members cannot meet at the same time

corporate portal

offers a personalized, single point o access through a web browser to critical business information located inside and outside an organization *these portals are also know as enterprise portals, information portals, and enterprise information portals ex(Humana)

affinity portal

offers a single point of entry to an entire community of affiliated interests, such as a hobby group or a political party ex(techweb.com)

Network Access Point

often used by ISPs to connect to one another *NAPs are exchange points for internet traffic *they determine how traffic is routed *key components of the internet backbones

Virtual Universities

online universities in which students take classes via the internet at home or an off-site location

BITTorrent

open source, free, peer-to-peer file sharing application that simplifies the problem of sharing large files by diving them into tiny pieces aka torrents

cable modems

operte over coaxial cable, cable tc, offer broadband access

Bandwith

refers to the transmission capacity of a network; it is stated in bits per second

DSL modem

same line as voice & telephone, always maintain connection to internet

metasearch engines

search several engines at once and then integrate the findings to answer users queries

web-based call centers

services that provide effective personalize customer contact as an important part of web-based customer support

Internet protocol

set of rules responsible for disassembling, delivering, and reassembling packets over the internet

Unified communications

simplifis and integrates all forms of communications on a common hardware and software platform

top-level domain

the domain at the highest level in the hierarchical domain name system of the internet *the top-level domain names are located in the root zone(rightmost zone) of the name *management of most TLDs is delegated to responsible organizations by ICANN

telepresence

the latest form of videoconferencing which enables participants to seamlessly share data,voice,pictures ,graphics, and animation by electronic means

commercial (public) portals

the most popular type of portal on the internet and is intended for broad and diverse audiences (stock ticket) msn.com

IPv4

the most widely used format (ex 135.62.128.91)

workflow

the movement of information as it progresses through the sequences of steps that make up an organizations work procedures

internet backbone

the primary network connections and telecommunicationslines that link the nodes made up of a fiber-optic network that is operated primarily by large telecommunication companies

Generic top-level domain

top-level domains with three or more characters ex(.gov,.edu,.org, .mil and .net

Country-code top-level domains

two letter domains established for countries or territories, ex(de stands for germany, it for italy, and ru for russia)

Work group

two or more individuals who act together to perform some taks

URL

users access a Web Site through browsers by specifying a URL(uniform resource locator)


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