Chapter 8
hybrid
a company could departmentalize by function, geographic location, and customer groups
line organization
direct two way lines of responsibility authority and communication running from the top to the bottom of the organization with everyone reporting to only one supervisor
division of labor
dividing tasks evenly among workers
the current trend in today's organization is to ______ the span of control
expand
remaining ______ is the key to an organizations success in changing times
flexible
cross functional self managed teams
groups of employees from different departments who work together on a long term basis
line managers
have the authority to issue orders and enforce discipline
flat organization structures
organization structure that has few layers of management and a broad span of control
Fayol's equity states that a manager should treat employees and peers with
respect and justice
departmentalization
setting up individual department to do specialized tasks
outsourcing
when a firm assigns one or more of its functions to an outside organization
an organization must be flexible and be able to _________ to changing times and be successful
adapt
managing ______ has become a critical managerial function because the increasing rate of change affects all organizations
change
benchmarking
comparing an organizations practices processes and products against the worlds best
examples of employees to be staff personnel include
legal advisers information technology workers
chain of command
line of authority that moves from the top of a hierarchy to the lowest level
according to fayol's order principle _____ and _____ should be placed and maintained in the proper location
materials and people
decentralized authority
organization structure in which decision making authority is delegated to lower level managers more familiar with local conditions than headquarters management could be
organizing
structuring, begins with determining what work needs to be done (mowing, edging, trimming) and then dividing up the tasks
hierarchy
system in which one person is at the top of the organization and there is a ranked or sequential ordering from the top down or managers who are responsible for that person
virtual corporation
temporary networked organization made up of replaceable firms that join and leave as needed
core competencies
those functions that the organization can do as well as or better than any other organization in the world
centralized authority occurs when decision making is done at _______
top levels of management
outsourcing is a process used by larger firms but it has not become a prevelant practice used by small firms
False
Max Weber
believed that large organizations demanded clearly established rules and guidelines to be followed perciesly
managers accustomed to more traditional forms of organizational structures may have difficulty adapting to
rapid rate of change and virtual organizations
matrix organization
project managers are in charge of teams made up of members of several departments
line personnel
are responsible for directly achieving organizational goals and include production workers distribution people and marketing personnel
real time
present moment of the actual time in which something takes place
