Chapter 9: Emotional Intelligence
anger Sadness Fear Enjoyment love surprise disgust shame
Eight main families of emotions (Goleman)
Hope
Element present when one is fighting some overwhelming anxiety, a defeatist attitude or depression
Daniel Goleman
Emotional intelligence as "the ability to motivate oneself and persist in the face of frustrations, to control impulse and delay gratification,to regulate one's moods and keep distress from swamping the ability to think, to emphatize and to hope
Verbal-linguistic Mathematical-logical Spatial Kinesthetic Musical Interpersonal Intrapersonal Natural (added) Spirit(added)
Emotional intelligence could be part of the seven key varieties namely
Physical and mental health Work performance Relationships
Emotional intelligence directly affects
Happiness Joy relief Contentment Bliss delight amusement pride Sensual pleasure thrill raputure gratification satisfaction euphoria whimsy ecstasy Mania
Enjoyment (members)
Organizing groups
Examples of people with this talent are orchestra conductors, military officers, stage conductors, Leadership skill essential
Anxiety apprehension nervousness concern concentration misgiving Wariness qualm edginess dread fright terror phobia and panic
Fear (members)
Empathy
Important in maintaining relationships
Flight ir fight response
Instinctive nature for survival that both humans and animals have
Amygdala
Keeps a memory bank of previous experiences related to emotions This memory may even go way before us and is imprinted in our genetic codes
Emotional intelligence
Lies between the interaction of the amygdala and the pre-frontal cortex
Acceptance friendliness trust Kindness affinity devotion adoration infatuation agape
Love (members)
Hope
Major indicator of emotional intelligence
Knowing one's emotiona and being aware of oneself Managing one's emotions Motivating oneself Recognizing emotions in others Handling relationships
Mayer and salovey's five domains that can serve as a guide in developing ine's emotional intelligence
Daniel Goleman (Author of Emotional Imtelligence: Why It Can Matter More Than IQ, 1995)
"All emotions are, in essence, impulses to act, the instant plan for handling life that evolution has instilled in us."
Organizing groups Negotiating solutions Personal connection Social analysis
4 Components of social intelligence (Howard Gardner, proponent of multiple intelligence, and Thomas Hatch
Optimism (Goleman)
A great motivator ,provides a person with expectations that things will turn out better or right, when faced with adversity
'Hijacking of amygdala'
A phenomenon when small amounts of pulses coming from the thalamus escape to the amygdala, which triggers the knee-jerk reaction to a situation, happening even before the information was processed by the rational part of the brain
Amygdala Neocortex Frontal lobes
Parts of human brain primarily involved in creation of emotions according to neuroscientists
Emotional intelligence
Ability to recognize, assess, and understand one's emotions and manage them accordingly resulting in positive physical and mental health, excellent work performance and healthy interpersonal relationships
Neuriscientist Dr. Joseph LeDoux, 1992
According to --------- the amygdalahas become the center of action, the emotional sentinel that can take control of our actions even before the neocortex could assess what to do
fury Outrage resentment wrath exasperation indignation vexation acrimony animosity annoyance irritability hostility hared Violence
Anger (members)
Dolf Zillmann
Anger is triggered by something that endangers a person's life or status, or even one's balance
peter salovey
Concept of emotional intelligence was first introduced by ----
Contempt disdain scorn abhorrence aversion Distaste revulsion
Disgust (members)
Attunement (Daniel stern)
The capacity of an individual to emphatize is.linked to the individual's need for others to recognize amd receive their emotions and respond to them
Empathy
The capacity to recognize the otions.in others
Self-awareness
The root cause of our capacity to emphatize
Social analysis
The talent to step out of a situation and objectivity form insights about the way people feel and behave. Therapists are gifted with this talent
Robert plutchik Adoration Ecstasy anticipation rage disgust grief surprise fear
Theorized that emotions are multi-dimensional, or having various intensities Identified as
Personal connection
This is the talent where empathy and connecting with another person's emotions are manifested. Teachers usually have this natural talent
Negotiating solutions
This talent bring people in conflict to talk and come up with a solution is usually found amonh mediators of disputes
Daniel Goleman
Traces the origins of emotions from human race's survival instinct to sense, detect, assess, and act on any threat to its life and survival, also called 'flight or fight' response
Knowing one's emotions or self-awareness Managing emotions Motivating oneself Recognizing emotions in others Handling relationships
Five domains of emotional intelligence acc. To salovey
Self-awareness Self-Management Self-motivation Empathy Social relationships
Five domains of emotional.intelligence
Grief sorrow cheerlessness gloom melancholy Self-pity loneliness dejection despair Depression
Sadness (members)
Guilt embarrassment Chagrin remorse humiliation regret mortification contrition
Shame (members)
Shock astonishment amazement wonder
Surprise (members)
Empathy
thr basis of a person's set of.moral principles that give rise to one's ethics and values like compassion