COM120 - WEEK 2 TEST

Nonverbal communication is rule-guided.​ True False

True

​It is estimated that nonverbal communication accounts for what percentage of the total meaning in interpersonal communication? a) ​65-93% b) ​27-52% c) ​93-100% d) ​13-27% e) ​52-65%

a) ​65-93%

In general, masculine-gender speech communities follow this communication rule:​ a) ​Include others in conversations. b) ​Show caring through speaking. c) ​Use talk cooperatively. d) ​Use talk to accomplish practical goals. e) ​Be expressive.

d) ​Use talk to accomplish practical goals.

While listening to the lecture, Carlos begins to think about the things he needs to do after class, but stops himself and consciously focuses himself on the information being presented in the lecture and takes in as much as he can. This is an example of:​ a) ​diverting. b) ​perceiving. c) ​selecting. d) ​being mindful. e) ​interpreting.

d) ​being mindful.

Define static evaluation and explain what your textbook suggested as a method of avoiding static evaluation in our thinking. Provide a concrete example of the method in a real-life situation.

A static evaluation is an assessment that suggests that something is unchanging or fixed. Instead, you can utilize indexing which is an evaluation that applies only to specific times and circumstances (p. 134). When Ryan was 16 years old, he was learning how to drive and was horrible at parking. His older brother would always say to him, "Ryan is terrible at parking." Ryan is now 29 years old, and he is proficient at parking. If Ryan's older brother were to say that statement today, he would phrase it as such: "When Ryan was 16 years old, he was terrible at parking."

Meiko is not very good at communicating. How can you help her become a better verbal communicator?

By employing language that owns their thoughts and feelings, effective communicators. They own their emotions and do not place responsibility for their own actions on others. Use "I language" instead of "you language" to take ownership of your own emotions. "I language" does not attribute thoughts or sentiments to other people.

Discuss how nonverbal communication is similar to verbal communication and provide examples.

Nonverbal and verbal communication coincide with each other to emulate the emotion you intend to express. For instance, if you are upset with your significant other for not doing the dishes as they promised they would do prior to you coming home. You walk into the kitchen and noticed the task wasn't completed so you instantly become upset and you express this feeling to them. They greet you with enthusiasm but they authorize know that you are unhappy. While carrying on a conversation with them, you have your arms crossed, you fail to make eye contact or when you do your eyebrows are squished together, when you speak your tone is deep and the volume of your voice is higher than normal.

Explain and describe the listening process.​

The process of listening is intricate and involves much more than just our ears. We rely on our ears, minds, and hearts to listen effectively. The first step in the listening process is to decide to be mindful, which entails being entirely present in the moment. Hearing, or actually receiving messages, is the second step in listening. Selecting and organizing material is the third step in the listening process. (p. 170-172)

External obstacles to listening include message overload, message complexity, and noise.​ True False

True

Language can change culture by naming things in ways that alter understandings.​ True False

True

To take responsibility for your own feelings, rely on ________ language. a) ​We b) ​I c) ​Me d) ​You e) ​They

b) ​I

Cosmetic surgery and eating disorders are associated with ________, one type of nonverbal behavior.​ a) ​haptics b) ​paralanguage c) ​physical appearance d) ​environmental factors e) ​artifacts

c) ​physical appearance

​In some military academies, such as West Point, using ________ is a recognized method of stripping a cadet of personhood if he or she is perceived as having broken the academy code. a) ​chronemics b) ​paralanguage c) ​artifacts d) ​silence e) ​proxemics

d) ​silence

​Selective listening is effective because we focus on the most important parts of a message. True False

False