Comm 100- Module 1

On balance, people over age _____________ are twice as likely to be depicted in the media as unattractive, bored, and in declining health when compared with younger people

40

What's present in small group communication, but not in dyadic communication?

A majority and a minority.

Which term below goes beyond the dichotomy of masculine and feminine by describing a combination of masculine and feminine traits?

Androgynous

There are several disadvantages to having a perfectionist personality. What statement below is FALSE? Lecture-Part I

Because perfectionists are highly skilled managers, most people enjoy working for such people.

What condition below was NOT related to having internal self-esteem problems? Lecture-Part I.

Being empathic

In speaking about communication effectiveness, what statement below is TRUE?

Communication that is effective for one person could be ineffective for another.

Sophia's friends always enjoy talking to her, as she tries to imagine their own viewpoints on a range of subjects. Sophia illustrates which implication of competent communication?

Competent communicators are empathic

Lizzie made all of the following statements EXCEPT (Awareness)

I used my bitterness to become a bully so I could fight back.

Three different views of reality, as explained by the umpires, were presented in lecture. The statement: It ain't nothing till I call it means: Lecture-Part II

I will believe it after my senses have confirmed that it exists.

What statement below is FALSE?

In order for communication to be defined as VERBAL communication, it must be written down.

Brenda recently began teaching English in India. She treats all of her students the same, but other teachers consider her behavior rude. What might best explain this?

India has a high degree of power distance.

Based on Susan Cain's talk, The Power of Quiet, what statement below is TRUE? (Comprehension)

Introverts are actually better than extroverts when it comes to leadership.

Which of the statements below is true of empathy?

It is impossible to achieve total empathy.

What statement below concerning perception is TRUE? Lecture-Part II

It was suggested that we can improve the accuracy of our perceptions by placing less importance on our first impressions.

Jackie is an excellent guitar player. She is a blind person, who doesn't let her physical challenges slow her down. She also teaches at the university. How could you best describe Jackie?

Jackie is an excellent guitar player and is a person who is blind.

Someone from ____________ is most likely to answer the question "Who am I?" by saying, "I am a father" or "I work for ABC Corporation."

Japan

Which culture listed below is collectivist?

Japan

Which communication model describes communication as similar to tossing a ball?

Linear communication

Determine the true statement about regional cocultures.

People living in Middle America tend to place a high value on being friendly.

Based on Susan Cain's talk, The Power of Quiet, what statement below is TRUE? (Comprehension)

School and workplaces are designed mostly for extroverts.

Juanita is angry with her friend Jamal. She sends a social media message that personally attacks his character. Her words are incredibly harsh. Which option best describes Juanita's actions?

She was flaming.

When Lizzie was born, the doctors told her parents all of the following EXCEPT (Awareness)

She will never see

What statement below is TRUE? Lecture-Part I

Some individuals who have low self-esteems try to wear masks so their genuine personalities are not always revealed.

What statement below is FALSE? Lecture-Part I.

Some people who suffer from low self-esteem are often extremely sensitive to criticism or become defensive easily.

What statement below is TRUE?

Sometimes effective communication is intentionally vague.

Determine which statement is true of developing intercultural communication competence.

Spending time with people from other cultures can lead to positive outcomes like reduced prejudice, greater productivity, and better relationships.

Which of the following is an example of intrapersonal communication?

Tanya is asked to speak to the school board, and she thinks, "I'm not a good enough speaker to do that."

The "platinum rule" has been used to describe which tip for communicating well on social media?

Treat others as they would like to be treated.

The major question Lizzie asks is (Awareness)

What defines you?

What statement concerning perception is TRUE? Lecture-Part II. One

When we succeed, we often give internal reasons for that success; however, when others succeed, we often give external reasons for their success.

In speaking about self-esteem, what statement below is TRUE? Lecture-Part I

While being highly critical of another individual at a personal level is often a sign of low self-esteem, generally being critical in accepting the opinions of others is normal and healthy.

Masculine and feminine behaviors are part of _________________.

a continuum

Adolescents typically experience what psychologists call a personal fable (the sense that they are different than everybody else) and imaginary audience (a heightened self- consciousness that makes it seem as if people are always observing and judging them), which can lead to some classic communication challenges. Which cocultural factor does this demonstrate?

age and generation

Lizzie stated repeatedly that she will never let her ______________ define her. (Awareness).

appearance

The major categories of objectives for this course include knowledge, skills, and _______________________.

attitudes

The fact that I blame my poor math score on my bad luck while my friend says her own success is because she studied a lot illustrates: Lecture-Part II.

attribution

The process of attaching meaning to behavior is called _________________.

attribution

The ability to construct a variety of frameworks for viewing an issue is called ___________.

cognitive complexity

Communication is like a tube of toothpaste in that

communication cannot be reversed just as toothpaste cannot be un-squeezed into a tube.

According to the textbook, the ability to achieve goals while maintaining or enhancing a relationship in which it occurs involves __________________.

communication competence

The fact that one person might perceive the I-I as a letter in G I-I I while someone else might perceive I-I as a number in 32 I-I 23 illustrates the perceptual principle of: (Lecture-Part II).

context

The language, values, beliefs, traditions, and customs people share and learn are collectively referred to in the chapter as _________________.

culture

The tendency to transmit messages without considering their consequences is called _______________.

disinhibition

Julian tends to post snide and offensive comments in response to blogs and news articles he reads. This behavior is called ___________.

disinhibiton(2)

Self-regulation and internal motivation are two of the five proposed dimensions of _________________.

emotional intelligence

The ability to re-create another person's perspective, to experience the world from the other's point of view is referred to as ________________.

empathy

The degree to which a person identifies with a particular group, usually on the basis of nationality, culture, religion, or some other unifying perspective is called________________.

ethnicity

An attitude that one's own culture is superior to others is called ________________.

ethnocentrism

After you buy a car you notice that there are seemingly many cars just like yours on the road. This is due to the perceptual principle of: Lecture-Part II

familiarity

The ability to show flexibility by adapting to the norms of multiple cultures is known as _______________.

frame switching

A socially constructed set of expectations about what it means to be "masculine" or "feminine" is referred to as ________________.

gender

Janet knows her job very well. She considers herself an expert in her field. As a result, she is frequently able to help her co-workers. Even when someone has trouble understanding an idea, Janet doesn't think poorly of them. Chances are Janet ________.

has high self-esteem.

To all of her friends, Andrea is the fun carefree friend. Despite her friends' characterization, she knows she is often quite sad and bombarded with stress. Andrea's understanding of herself can be classified as ________________.

her perceived self

Susan found herself facing criticism online from others, yet it didn't seem to have a negative impact on her when she described the criticism to her friends. This is likely because Susan has __________________.

high self-esteem

The communication strategies people use to influence how others view them is called ________________.

identity management

In looking at the various views of reality, the umpire who says, "I call 'em as they are" is: Lecture-Part II.

implying he has the direct and accurate view of reality.

Studies show that happily married couples generally attribute their mate's successes to ____________ reasons and their mate's failures to ________ reasons. Lecture-Part II.

internal/external

An example of external noise is ____________.

loud music

A _________________ uses language primarily to express thoughts, feelings, and ideas as directly as possible.

low-context culture

People with ___________ are less willing to communicate, more likely to be critical of others and expect rejection from them, and more likely to be critical of their own performances and perform poorly when being watched.

low-self-esteem

The phrase, "you can never repeat communication":

means that it is impossible to create or spark the same meaning the second time something is expressed.

Judy interviewed a recent college graduate named Steve who was perfectly qualified for the job, but she didn't hire him because he had a bit of a stutter. In this case, Judy was ________________.

more influenced by the negative traits.

Maria's grandmother gets angry when Maria posts information about their family conflicts on social media. This is likely because _______________.

older adults are more concerned with maintaining privacy online.

The label ______________ is used to describe those we view as different and with whom we have no sense of affiliation.

out-groups

An axiom that communication scholars like to use is: Meanings are in ________________, not in words.

people

It's important not to jump to conclusions, and to verify what others are saying. We can do this by ________________.

perception-checking

The reason most people visualize a DOCTOR as a medical physician and not as an academic Ph.D. is due to: Lecture-Part II

perceptual constancy

An unfairly biased and intolerant attitude toward others who belong to an out-group is called ________________.

prejudice

The fact that listeners pay more attention to the introduction and conclusion of a speech illustrates the perceptual principles of: Lecture-Part II

primacy and recency

In speaking about competence, those who are in the category of CONSCIOUS INCOMPETENCE

realize their own ignorance

The term ____________ describes how we develop an image of ourselves from the way we think others view us.

reflected appraisal

In some communities the first question a newcomer might be asked is "What church do you attend?" Which factor that shapes cocultural identity is exemplified here?

religion

Social scientists use the term _______________ to describe how much weight we attach to cultural characteristics.

salience

What is a set of relatively stable perceptions that each of us holds about ourselves?

self-concept

The process of paying close attention to one's own behavior and using these observations to shape the way one behaves is called __________________.

self-monitoring

The tendency for us to judge ourselves in the most generous terms possible is called _________________.

self-serving bias

If you find explanations outside yourself when you suffer a setback, but tend to blame others' problems on their personal flaws, you are exhibiting _______________.

self-serving bias(2)

In order to remember the four signs of signs cancer, they are often presented in an A, B, C, D format. The way these signs are presented illustrates the perceptual principle of __________________.

sequence

Lorie has a teacher whose opinion she highly values. This shows the importance of a __________________.

significant other

Sonja posted about her recent health struggles on Facebook and was grateful for all of the support from people who lived far away from her. She started to feel better about herself. This demonstrates that _________________.

social media can improve self-esteem

Anna, a 75-year-old woman, tends to feel that she is less capable and older than her peers because others tend to treat her as incapable. This illustrates the harmful effects of _______________.

stereotypes

Exaggerated generalizations about a group are called ________________.

stereotyping

When you feel compassion for another person's predicament, this is ____________.

sympathy

People in Western cultures tend to view _______________ as desirable and use it for social purposes as well as to perform tasks.

talk

The textbook's definition of Web 2.0 refers to ________________.

the Internet as a way both to consume and create mediated messages

People who assume that an individual who is taller than average is also likely to be more intelligent than average are demonstrating _______________.

the halo effect

The statement, "communication cannot be reversed" means:

the impact or impression that communication has created cannot be erased.

The person you believe yourself to be in moments of honest self-examination is referred to as ________________.

the perceived self

Ashley considers herself as someone fearful of public speaking. She is asked to speak to the school board about a new project she's working on. When she speaks to the school board, she is fearful and stumbles on her words. This is likely because __________________.

the self-concept influences communication with others

A person's biological category such as male, female, and intersex are referred to as ________________.

their sex.

The syndrome that Lizzie has does not allow her (Awareness).

to gain weight

Andrew can't help noticing and being negatively impacted by an interviewer's frown as he explains to her why he left his last job. This scenario demonstrates which model of communication?

transactional

These individuals don't feel that their biological sex is a good description of who they are.

transgender

Communication is the process of

triggering meaning.

The term ______________ is used to reflect the degree to which members of a culture feel threatened by ambiguous situations and how much they try to avoid them.

uncertainty avoidance

Most people operate on the implicit but flawed assumption that the goal of all communication is to maximize ________________ between communicators.

understanding

In speaking about communication, communication can be:

verbal or nonverbal and intentional or unintentional.

Mediated communication channels include ______________________.

voicemail

In the same day you may be a joking friend and a consoling parent. This is because _________________.

we have multiple identities

Based on Susan Cain's talk, The Power of Quiet, the correlation between the best talker and the person with the best ideas is: (Comprehension)

zero