COMM quiz 2
behavioral flexibility.
"The ability to alter behavior in order to adapt to new situations and to relate in new ways when necessary" is a definition of
importance
"You need to remember this because it will be on the quiz." What type of lecture cue is this statement?
a symmetrical relationship.
A relationship in which the two people are very similar is called
inclusion, affection, and control.
According to William Schultz, three interpersonal needs that are satisfied through interaction with others are
symmetrical
Rashi and Anita marry because they are of the same cultural background. This is most likely what type of relationship?
Use evaluative, nondescriptive comments.
Which of the following is NOT an effective means of using verbal communication when listening?
She is shy, and he likes to speak for both of them.
Which of the following is a good example of a complementary relationship?
can only hold five to nine "bits" of information on average
Which of the following is a limitation of short-term memory?
"The two people talking in the row ahead of me kept me from catching very much of his lecture."
Which of the following is an example of a physical distraction to listening?
The sound of firecrackers filled the nighttime air.
Which of the following is an example of hearing rather than listening?
The road appears dangerous for ordinary travel.
Which of the following is an inference?
The receiver responds with a return message.
Which of the following is not necessarily part of the process of listening?
Men listen in order to take action and solve problems.
Which of the following is true about men's listening behaviors as compared to women's listening behaviors?
Active listening and empathic listening are exactly the same thing.
Which of the following statements about active listening is FALSE?
have more efficient working memory.
Children with higher levels of language development are more likely to
short-term memory
Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as far as Aarav's
empathic listening adds the goal of understanding.
Empathic listening differs from active listening in that
Disclosure might be avoided for a variety of reasons.
Grayson doesn't talk about his parents' divorce with his girlfriend because it is still a painful subject to discuss. What factor affecting self-disclosure can be identified here?
using a separate column in your notes.
One of the suggestions for being a better listener in the workplace is to "plan for nuggets." The strategy recommended for doing this involves
expression and privacy
Raymond and Terry have a strong relationship and share many things with each other. At times, however, Raymond feels that Terry wants to know what he is doing at all times. Which dialectical tension is Raymond most likely experiencing?
Disclosure tends to be reciprocal.
Rosa and Mike are out on a date. During the course of conversation, Mike tells Rosa that his parents recently got divorced. After hearing this, Rosa feels compelled to tell Mike that her parents were divorced when she was very young. What factor affecting self-disclosure can be identified here?
need for inclusion, affection and control
Three basic interpersonal needs that are satisfied through interaction with others, according to psychologist William Schutz, are:
hearing
Tinnitus is something that would be most likely to affect your
Reveal information to others as they reveal information to you.
What is one strategy for appropriate self-disclosure in interpersonal relationships?
accuracy, meaningfulness, and utility
When engaging in critical listening, one challenges the speaker's message by evaluating its:
