Communication Midterm

Which of the following qualities distinguish interpersonal relationships from less personal ones?

Self-disclosure and intrinsic rewards

Which skills do business leaders rate as the most important for college graduates to possess?

Spoken and written communication

You lock up your desk when you leave the apartment you share with roommates. What type of nonverbal communication are you displaying?

Territoriality

You disclose your political views in rewarding discussions with close friends, but when you share these opinions with your neighbors, arguments ensue. Which principle of communication does this contrast illustrate?

There's no single "ideal" or "effective" way to communicate.

Trevon is black, gay, and Mormon. Disclosing his sexual orientation on social media could be particularly risky because he is a member of multiple __________.

co-cultures

The communication term "environment" is also called __________.

context

You immediately feel a bond with a stranger wearing a shirt with your school's name and mascot. This sense of kinship is common among __________.

in-group members

Classifying someone as "uncooperative" uses which type of perceptual schema?

interaction based

When attempting to communicate in an unfamiliar language, the __________ is especially high.

level of uncertainty

Canadian Antoinette values direct communication and grows impatient when her Korean friend, Min-jun, isn't frank and straight with her. Antoinette appreciates ____________ communication.

low-context

Which group is least represented in media images?

older women

Items in the __________ area of the Johari Window become public primarily through self-disclosure.

open

You receive a C on your analysis of Hamlet. You believe you deserved a much higher grade because you spent hours writing the essay and made a number of good points. This situation is challenging because the communicators do not share __________.

second-order realities

Supportive messages for someone sharing a problem tend to be high in __________ pronouns and low in __________ pronouns.

second-person (you/your); first-person (I/my)

"Female" and "male" are terms that designate __________, whereas "femininity and "masculinity" are terms related to __________. sexual orientation; sex

sex; gender

In Western cultures, ____________ is likely to be interpreted as lack of interest, unwillingness to communicate, hostility, anxiety, shyness, or a sign of interpersonal incompatibility.

silence

Research indicates that __________ might be a better alternative to self-disclosure at the workplace, particularly when you have a potentially hurtful thought or feeling that is not being directly questioned.

silence

Your uncle is offended when you call him "sick," which you meant as a compliment. This misunderstanding is due to the __________ nature of language.

subjective

With __________, you view the other person's situation from your point of view. With __________, you view it from the other person's perspective.

sympathy; empathy

Compared to verbal communication, nonverbal messages are often __________.

unconscious

A complete assertive message contains __________ kinds of __________ statements.

3; "I"

One early study claimed that _________ percent of the emotional impact of a message comes from a verbal source.

7

When you learn that your English instructor also writes romance novels under a pen name, your perception of her changes. This is due to which influence on perception?

Access to information

Mallory, who uses a wheelchair, requested a cubicle closest to the office elevator and speaks openly about her disability with colleagues. Which strategy is she employing at work?

Accommodation

Research shows that Latinx students in predominantly white schools tend to use which strategy when interacting with the majority culture?

Accommodation

Because interpersonal communication can be draining, it's best to do what?

Be sure to schedule alone time.

The TV show The Voice uses "blind auditions," where an artist performs behind a screen. This is to avoid which of the following perceptual tendencies?

Being influenced by our expectations

You didn't realize how rapidly you speak when you're nervous until your public speaking instructor points it out. What do scholars call information in this part of the Johari Window?

Blind

Malik raises his eyebrows and whistles when a friend picks him up in a new car. Which statement accurately describes this communication?

Both his eyebrow movement and his whistle are nonverbal.

Most job interviews and first dates are clear examples of which characteristic of impression management?

Deliberate impression management

You had an argument with your boss that left you feeling upset and anxious. What should you do to improve your mental and physical health?

Express your feelings by talking to a trusted friend about what you're experiencing.

Edward Sapir's research on the __________ language discovered that this culture makes no distinction between nouns and verbs, describing the entire world as being constantly in process.

Hopi

Your friend was just awarded a scholarship to a top college, but she doesn't seem to be as happy as you'd expect. You tell her to literally jump for joy as a way of doing what?

Influencing herself

A transmitter that can't be shut off is a metaphor illustrating which quality of nonverbal communication?

It is always occuring