COMMUNICATION SKILLS 1
Communication
A human survival skill needed to maintain contact with the world is
Manuscript Speech
A speech that is delivered word for word from a prepared text is called a/an
Extemporaneous Speech
A speech that is planned in advance but is presented in a direct, conversational manner is a/an
Non-verbal
A type of response in which no words are spoken is
Making an Apology
All of the following are considered appropriate opening techniques for a speech except
Knowing the personal background of the introductory speaker
All of the following are important with regard to a speaker's awareness of the audience when choosing the speech material except: Knowing the demographic background of the audience; Knowing if the audience has any prejudices; Knowing if there are any common interests between the speaker and the audience; knowing the personal background of the introductory speaker.
Statistics demonstrated by the visual aid should not be rounded off
All of the following would be considered proper with respect to use of a visual aid except: The visual should be relevant to the speech, The visual should be large enough for all to see; Statistics demonstrated by the visual aid should not be rounded off; Eye contact with the audience should be maintained
Intrapersonal Communication
Bob debated with himself as to what the correct answer to the question was, but finally chose the correct one. This is an example of
Message Overload
Excessive written or verbal communication would be considered
Consensus
In decision making, what term is defined as "when all group members are in agreement"?
Faulty Assumptions
Incorrect thoughts that lead us to believe that we have heard the message before are
Evaluative Listening
Listening in which the goal is to judge the quality or accuracy of a speaker's remarks is
Euphemisms
More pleasant sounding words used in the place of more direct, less pleasant terms are
Syntax
The arrangement of words in a sentence defines
Climate
The emotional tone of a relationship as it is expressed in the messages that the partners send and receive defines which of the following terms? Environment, Climate, Proximity, Connotation
Denotations
The objective, emotion-free meanings of a term are known as
Articulation
The process of pronouncing all the parts of a word is known as
Kinesics
The study of body movement, gestures, and posture is known as
Credibility
What is the term that is described as the believability of a speaker or other source of information?
Memorized Speech
What type of speech is learned and delivered by rote without a written text?
Ambiguous
Which of the following best describes a disconfirming repsonse with more than one meaning? Euphemism, Ambiguous, Faulty Assumptions, Semantics
The discernible response of the receiver
Which of the following defines the term feedback? The discernible response of the receiver, Agreement between group members, Communicating with oneself, Taking a speaker's remarks at face value
Poor Preparation
Which of the following is a common cause of nervousness? Too much practice, Poor Preparation, Over familiarity with the speaking situation, Knowing your audience
Personal Space
Which of the following is an example of a misinterpretation of a non-verbal symbol?
To Distract
Which of the following is not a general purpose for making a speech? To inform or explain, To persuade, To entertain, To distract
Self Disclosure
Which of the following terms best describes the process of deliberately revealing information about oneself that is significant and that would not normally be known by others? Modeling, Self disclosure, Role Taking, Self-fulfilling prophecy
Rate
Which of the following terms is dealing with the speed at which you speak? Volume, Rate, Pitch, Articulation
Volume
Which of the following terms is synonymous with loudness? Pitch, Rate, Volume, Articulation
Informational Listening
Which type of listening involves listening to understand another person or idea?
Equivocal Terms
Words that have more than one dictionary meaning are referred to as
