Communications Test 1- midterm ULM 1018
Which of the following scenarios represents an example of a physical listening barrier?
Lorelai can barely hear over the hum of the air-conditioning unit above her.
________ is the study of spatial communication.
Proxemics
Scratching to relieve an itch is an example of what type of body movement?
adaptor
Which of the following is an example of metacommunication?
adding a smiley at the end of a text message
In the final stage of culture shock, you engage in ______
adjustment
Bernard constantly complains about the disrespectful and lazy attitudes of most teenagers these days. What kind of language is Bernard engaging in?
ageist
To help you avoid "allness," end each statement sometimes verbally but always mentally with _______.
an "et cetera"
At the understanding stage of listening, you should try to _______.
ask questions for clarification.
At this stage, you distinguish facts from opinions and identify any biases the speaker might have
evealuating
According to the text, which of the following is a listening barrier?
failure to focus on the essentials of the message
The _______ holds that satisfying relationships may be characterized by exchanging messages that are positive, person-focused, immediate, low in monitoring, and supportive.
feedback theory of relationships
In a ________ culture such as ________, both men and women are encouraged to be modest and oriented to maintaining quality of life.
feminine; Norway
A stereotype is a ______
fixed impression of a group of people
At the receiving stage of listening, you should try to______
focus your attention on what is said and what is not said
"I know why she was late. She's irresponsible and inconsiderate," is an example of _____
fundamental attribution error
Kelsey is planning for her retirement and is goal-oriented. This is evidence that Kelsey has a _______ orientation.
future time
Reggie is well-dressed, friendly and on time to his job interview. Therefore, the interviewer also assumes he is intelligent and capable. This is an example of the _______.
halo effect
Boris lives in the Ukraine and feels that he lacks control of his life because he quit school, just as his father had done, to work at the same job in the same factory until he dies. We would consider Boris's culture to be
high in restraint
In a ________ culture such as ________, there is a great difference between the power held by the elite and the ordinary citizen.
high-power-distance; Malaysia
The first stage in culture shock is the _____
honeymoon
The silent treatment is an example of how silence can be used to _____
hurt others
Which of the following is a suggestion for how to increase accuracy in impression formation?
increase cultural sensitivity
The assumption that certain races are intellectually inferior to others is a clear example of _______ racism.
individual
The U.S. is considered an _______ culture.
indulgent
According to Professor Deborah Tannen, listening places the person in a(thumbs down) _______ position.
inferior
In a low-context culture, _______.
information is explicitly stated in the verbal message
Veronique mistook Callie's friendly attitude and politeness for genuine liking and friendship, perhaps because she was looking for a friend at that time. When you see what you want to see, this is called _______.
perceptual accentuation
According to the interpersonal continuum, a father-son relationship operates in which of the following roles, rules, or messages?
personal established rules
Madison had a bad phone cell phone connection and couldn't understand the directions her friend was trying to tell her. this is an example of_____ noise.
physical
The word "multitasking" is evidence of ______
polychronic time orientation
Each of us wants to be viewed positively. This is known as maintaining _______.
positive face
Assuming you already know what the speaker is going to say is an example of which listening barrier?
premature judgment
Territories that are yours and yours alone are called ______ territories.
primary
The importance we place on the past, present, or future is called _______.
psychological time
In adjusting your emotional and objective listening focus, keep which of the following recommendations in mind?
punctuate events from the speakers prospective
The ________ view of ethics argues that what is or is not ethical depends on the culture's values and beliefs as well as the particular circumstances.
subjective
In a ______ relationship, the two individuals mirror each others behavior.
symmetrical
When decoding verbal messages, be _______in drawing conclusions.
tentative
According to ________, speakers adjust to or accommodate the speaking style of their listeners to gain their approval and achieve greater efficiency.
the communication accommodation theory
How is meaning encoded in low-context cultures?
through verbal messages
When Marquis was trying to close the sale with a customer, he used direct eye contact, a confident stance, and open gestures. He was using nonverbal messages _______.
to be believed
According to the text, _______ communication is perhaps the most primitive form of communication and probably the first to be used.
touch
In the remembering state of listening, you should avoid _______.
treating information as totally apart from all else you know
Andrea uses gestures to indicate the large, new boat her father just bought when speaking to her friend Greg, who is hearing impaired. Which strategy for interpersonal communication is Andrea using to speak to a person with a hearing difficulty?
using nonverbal cues
In the term "signal-to-noise ratio" the word "signal" refers to _______.
what we find useful in a communication situation
Which group, according to recent studies, is more skilled at both encoding and decoding nonverbal messages?
women
Interpersonal competence refers to _______.
your ability to communicate effectively
C.H. Cooley's concept of the looking glass self says that _______.
your self-concept develops through looking at the image of yourself that others reveal to you
Which of the following applies to culture and listening?
Accents serve as listening barriers
Which of the following is an example of communication context?
Angela's meeting took place in the boardroom
Which of the following is TRUE in regard to the acculturation process?
Better educated people have an easier time
Gestures like rubbing your nose when you get angry, traits such as a distinct body odor, or significant details such as fight strategies, and repressed experiences are all examples of the______.
Blind self
the following phrases or scenarios, which best fits within a collectivist culture?
"There is no 'I' in the word 'Team.'"
Which of the following is an example of using "purr words"?
"You're the greatest!"
______ is the process through which you learn your native culture
enculturation
Credibility strategies seek to establish your competence, character, and_______
Charisma
Noxious people ______
Criticize and fault
________ are substitutes for words.
Emblems
________ refers to the act of producing messages, whereas ________ is the act of understanding them.
Encoding; decoding
Which of the following is an example of a self-affirmation
I'm a worthy person but there's always room for improvement
________ is a verbal or mental subscript that identifies each individual in a group as an individual, even though all members of the group may be covered by the same label.
Index
Which of the following is TRUE regarding culture and touch?
Southern Europeans are more often than not members of contact cultures, who touch one another during conversation.
According to ______, speakers adjust to or accommodate the speaking style of their listeners to gain their approval and achieve greater efficiency.
The communication accommodation theory
Which of the following is a characteristic of a culture with a short-term orientation?
They believe marriage is a moral arrangement
Which of the following countries is considered to have a short-term orientation?
U.S.
Which of the following is true in relation to culture?
Understanding cultures means accepting the cultural beliefs of other cultures
What does the text mean when it states, "messages are packaged"
Verbal and nonverbal messages occur simultaneously
Which of the following is TRUE in relation to women and listening
Women give more listening cues than men do
Anne made sure she dressed professionally, shook hands firmly, and spoke confidently at the meeting. She was demonstrating how nonverbal messages can be used to manage impressions in order to ______
be followed
Francois sees that a prime study spot is available next to the window in the library, but he has to grab some books before he sits down. In order to claim the spot, Francois sets down his coffee cup on the table. This is an example of which type of marker
central
The listening process is _______.
circular
In a ______ culture, members are responsible for the entire group.
collectivist
Erin and Brett hold hands and gaze into each other's eyes, often in public. This is most accurately an example of how nonverbal messages can _______.
communicate relationship status
the subjective description of a word is known as a word's ______
connotation
When you lean forward to ask a question you are using nonverbal communication to ________ the verbal message.
control
You don't receive meaning, you______ meaning.
create
When Devin asks if you like his new outfit and you, realizing Devin is speaking a positive affirmation on his change of style, reply with, "Yeah! It looks great" You are exemplifying which type of listening?
depth
In ________ listening, you attempt to feel as the speaker feels.
empathic
If the cause of a person's behavior is a personality trait of that person, then the cause is_______
internal
As defined in the text, ______ is the verbal and nonverbal communication that takes place between two interdependent people
interpersonal communication
Jocelyn stood 6 inches away from Mary's face when she told her how angry she was. Jocelyn invaded Mary's ________ space.
intimate
According to the text, just one of the reasons it's so terrifying to tell a romantic partner that you love him or her for the first time is communication is ______
irreversible
According to the text, just one of the reasons it's so terrifying to tell a romantic partner that you love him or her for the first time is communication is _______.
irreversible
Happiness can be measured in terms of which two major factors?
leisure and life control
In this stage of the perceptual process, you create "cognitive tags."
memory
Employers currently place ______ as the most desired skill set for potential employees.
oral and written communication skills
Affinity- seeking strategies increase ______
our chances of being liked
To ________ is to state in your own words what you think the speaker means and feels.
paraphrase
According to the text, because messages are in _______, many different interpretations can arise from a single statement.
people
According to the text, it is NOT the _______ of communication you engage in, but the _______ that matters.
quantity; qualilty
Which of the following is an example of a regulator?
raising a hand to speak in class
Which of the following is the correct order of the stages of listening?
receiving, understanding, remembering, evaluating, responding
Lupe disagrees with Mikes conservative political views; however she waits until Mike has finished making his points before critiquing his claims. This is an example of which strategy for critical listening?
recognize your own biases
memory is best characterized as ______
reconstructive
Poking someone on Facebook serves the purpose of _______.
relating
Laura was often late to work and didn't get along well with her supervisor. When the cash register came up $100 short, Laura was blamed. The ________ could be the reason she was accused.
reverse halo effect
If you believe you're going to score an "A" on a test, you may start studying more, which in turn may lead you to receive that high grade. This would exemplify the _______.
self- fulfilling prophecy
"policeman" and "fireman" are words that demonstrate ______
sexist language
Andre assumed Rachel worked at the hospital because she was dressed in scrubs. This is an example of the rule of _______.
similarity.
Which of the following is an example of feedback
smiling and nodding your head at the speaker