CompTIA A+ Certification Practice Test 19 (Exam 220-902)
Linux Mac OS
"Kernel panic" is a term used to describe stop errors in: (Select all that apply) Windows Linux Android Mac OS
MSCONFIG settings Corrupt device driver
Automatic booting into Safe mode on a Windows-based host might be caused by: (Select 2 answers) Overheating MSCONFIG settings RAID failure Malware presence Corrupt device driver
True
Disk Defragmenter is a software tool used for rearranging data on disks and drives in order to improve system performance. Defragmentation results in faster read/write operations of the magnetic hard drive's read/write heads as they can access the data sequentially without seeking data fragments in different areas of the disk (defragmentation consolidates data into smallest contiguous regions). True or False
Device Manager (DEVMGMT.MSC) Event Viewer (EVENTVWR)
Examples of MS Windows system utilities that allow to pinpoint corrupt device drivers include: (Select 2 answers) Device Manager (DEVMGMT.MSC) Event Viewer (EVENTVWR) Computer Management (COMPMGMT.MSC) Performance Monitor (PERFMON) Task Manager (TASKMGR)
Clicking on the Properties menu item, and then applying the required settings on the Compatibility tab
If an application written for an earlier version of MS Windows doesn't run correctly the operating system can emulate its own older version to allow a given program to work with newer hardware or software. The compatibility mode settings in Windows can be changed manually by right-clicking the program icon and: -Choosing "Restore previous versions" option from the pop-up menu -Selecting "Run program using recommended compatibility settings" option from the pop-up menu -Clicking on the Properties menu item, and then applying the required settings on the Compatibility tab -Selecting "Run as administrator" option from the pop-up menu
Quarantine
One of the best practices for malware removal involves the process of isolation of files and applications suspected of containing malware in order to prevent further execution and potential harm to the user's system. This process is referred to as: Quarantine Content filtering Protected mode Blacklisting
True
One of the fixes for the "NTLDR is missing" error message during system boot relies on replacing the corrupt NTLDR file with the same file copied from another Windows host using the same operating system (Windows XP), or restoring it from the Windows XP installation CD. Copying the NTLDR file manually requires access to the command-line interface which can be found as one of the options available in the Advanced Boot Options menu displayed after pressing the F8 key during system boot. After gaining access to the CLI, the NTLDR file can be restored with the COPY command from an external storage device (e.g. USB flash drive) to the root folder (typically C:\) of the drive containing the corrupt version of the file. True or False
True
One of the recommended ways for enhancing a mobile device's security includes employing a web-based service (an app scanner) that allows users to check for known potential security/privacy risks related to a mobile application before downloading/purchasing the app. True or False
True
Program Compatibility Troubleshooter is a Windows system utility used for automatic resolution of problems with older applications failing to run on newer versions of MS Windows. Program Compatibility Troubleshooter can be accessed via the Troubleshooting applet in Windows 7/8/8.1 Control Panel. Selecting the "Run programs made for previous versions of Windows" option in the Troubleshooting applet launches a guided tool for fixing problems with older programs installed on the current version of Windows. True or False
False
Similarly to magnetic drives, Solid State-Drives (SSDs) require periodic defragmentation in order to improve system performance. True or False
False
The term "Cell tower analyzer" refers to a software tool that can be used for obtaining data on coverage, location, and signal strength of a Wi-Fi network. True or False
True
The term "Live CD" typically refers to a compact disc (although other types of media such as DVD or USB can also be used to offer similar functionality) with a fully operational bootable Linux operating system distribution (the term is also used with reference to other OSs) which is run in the computer's memory thus eliminating the need for its installation on the hard drive. Live CDs can be used as an OS installation media, but also provide a convenient way for testing a given distro before installation as well as means for troubleshooting various OS-related problems. True or False
-In Windows Vista/7: Open Windows Explorer by pressing the E key while holding the Windows Logo key -> Click on the Computer menu item list on the left to display all drives -> Right-click on the drive and select Properties from the pop-up window -> Launch the disk defragmenter utility available on the Tools tab -Press the R key while holding the Windows Logo key -> type in "cmd" (without quotation marks), and hit Enter -> Launch the disk defragmenter utility by typing in DEFRAG with the appropriate command switch -In Windows 8/8.1: Open File Explorer by pressing the E key while holding the Windows Logo key -> Click on the This PC menu item list on the left to display all drives -> Right-click on the drive and select Properties from the pop-up window -> Launch the disk defragmenter utility available on the Tools tab
What is the correct sequence of steps for launching the disk defragmenter utility in MS Windows? (Select 3 answers) -In Windows Vista/7: Open Windows Explorer by pressing the E key while holding the Windows Logo key -> Click on the Computer menu item list on the left to display all drives -> Right-click on the drive and select Properties from the pop-up window -> Launch the disk defragmenter utility available on the Tools tab -In Windows 8/8.1: Open Windows Explorer by pressing the E key while holding the Windows Logo key -> Click on the Computer menu item list on the left to display all drives -> Right-click on the drive and select Properties from the pop-up window -> Launch the disk defragmenter utility available on the Hardware tab -Press the R key while holding the Windows Logo key -> type in "cmd" (without quotation marks), and hit Enter -> Launch the disk defragmenter utility by typing in DEFRAG with the appropriate command switch -In Windows Vista/7: Open File Explorer by pressing the E key while holding the Windows Logo key -> Click on the This PC menu item list on the left to display all drives -> Right-click on the drive and select Properties from the pop-up window -> Launch the disk defragmenter utility available on the Hardware tab -In Windows 8/8.1: Open File Explorer by pressing the E key while holding the Windows Logo key -> Click on the This PC menu item list on the left to display all drives -> Right-click on the drive and select Properties from the pop-up window -> Launch the disk defragmenter utility available on the Tools tab -Press the R key while holding the Windows Logo key -> Launch the disk defragmenter utility by typing in "DEFRAG" (without quotation marks) and pressing Enter
Default Programs
Which of the Control Panel applets in Windows 7/8/8.1 provides access to a system tool used for troubleshooting mismatched file associations? File Explorer Options Default Programs Sync Center Programs and Features
-Corrupt NTLDR file -The system is trying to boot from a non-bootable drive
Which of the answers listed below refer to possible causes of the "NTLDR is missing" error message displayed during system boot? (Select 2 answers) Kernel panic Damaged hard drive Corrupt NTLDR file Improper shutdown The system is trying to boot from a non-bootable drive
Damaged hard drive BIOS does not detect the hard drive System partition not set as active Corrupt Master Boot Record (MBR)
Which of the answers listed below refer(s) to possible cause(s) of the "Missing operating system" error message displayed during system boot? (Select all that apply) Damaged hard drive BIOS does not detect the hard drive Windows starts in VGA mode System partition not set as active Kernel panic Corrupt Master Boot Record (MBR)
System Restore Driver rollback Malware removal Startup Repair utility
Which of the answers listed below refer(s) to troubleshooting solution(s) used when a Windows-based host does not start in Normal mode, but only in Safe mode? (Select all that apply) System Restore Change in boot order Driver rollback Troubleshooting system startup files Malware removal Startup Repair utility
All of the above
Which of the file-related symptoms might indicate that the system has been infected by malware? Renamed system files Missing files File permission changes Denied file access All of the above
All of the above
Which of the following actions would be of help in troubleshooting the "Missing operating system" error message displayed during system boot? Run Startup Repair utility Use BOOTREC.EXE to fix Master Boot Record (MBR) errors Verify that the drive is detected in BIOS Use DISKPART utility to label the system partition as active All of the above
File fragmentation Disk thrashing Insufficient amount of RAM
Which of the following could cause slow performance of a hard drive? (Select 3 answers) Disk striping File fragmentation Disk mirroring Disk thrashing Insufficient amount of RAM Disk duplexing
Web browser padlock icon menu
Which of the following locations would be the right source for finding information pertaining to a digital certificate validity? User Account Control (UAC) applet Web browser padlock icon menu Storage Spaces Control Panel applet Windows Security Account Manager (SAM)
Unpatched OS Malware presence OS power management options File fragmentation Disk thrashing
Which of the following might be the cause of slow computer system performance? (Select all that apply) Unpatched OS Disk mirroring Malware presence OS power management options Disk striping File fragmentation Disk thrashing
Startup Repair utility Disconnecting any external drives Adjusting the boot sequence in CMOS setup utility
Which of the following solutions would be of help in troubleshooting the "NTLDR is missing" error message displayed during system boot? (Select all that apply) Startup Repair utility Disconnecting any external drives Safe mode troubleshooting Adjusting the boot sequence in CMOS setup utility System File Checker (SFC.EXE)
Safe mode video driver update System File Checker (SFC.EXE) VGA mode
Which of the solutions/software tools listed below would be of use when troubleshooting a missing system GUI in MS Windows? (Select all that apply) Device Manager (DEVMGMT.MSC) Safe mode video driver update Control Panel Display applet System File Checker (SFC.EXE) VGA mode
BOOTREC /RebuildBcd
While trying to start their Windows machine, a user receives "Windows Boot Configuration Data file is missing required information" error message. Which of the following BOOTREC options should be used by a technician for manual CLI troubleshooting of this error? BOOTREC /ScanOs BOOTREC /RebuildBcd BOOTREC /FixMbr BOOTREC /FixBoot
