Computer User Support - Chapter 4: Operating System Basics

Match each operating system attribute on the left with the correct description on the right. Drag: A. Multiprocessing B. Multitasking C. Multithreading Drop: 1. Ability to use multiple processing devices. 2. Ability to run multiple applications simultaneously. 3. Ability to run multiple parts of an application simultaneously.

A-1 B-2 C-3

Match each Windows 11 edition on the left with the correct description on the right. Drag: A. Home B. Pro C. Pro for Workstations D. Enterprise Drop: 1. Only offers Windows' 11 most basic features. 2. Intended for most business professionals. 3. Intended for those whose work requires high-end hardware for intense computing. 4. Intended for large organizations that have IT professionals managing the systems.

A-1 B-2 C-3 D-4

There are several cloud computing options available for Linux. Drag the cloud computing option on the left to its appropriate description on the right Drag: A. SaaS B. STaaS C. NaaS D. IaaS Drop: 1. Provides access to software and data through the cloud. 2. Provides access to storage devices through the cloud. 3. Provides network connectivity through the cloud. 4. Provides access to virtual machines through a network connection.

A-1 B-2 C-3 D-4

Gestures are specific finger motions that are used to perform specific functions on a macOS system. Apple systems use the multi-touch trackpad, the Magic Mouse, or the touchscreen to perform these motions. Drag each macOS hand gesture on the left to its associated function on the right. Drag: A. Slide two fingers left or right B. Spread two fingers apart C. Slide up or down using two fingers D. Tap with two fingers E. Slide four fingers straight down Drop: 1. Navigate between pages in a document 2. Zoom in 3. Scroll 4. Right-click 5. Display all windows for the active app

A-1 B-2 C-3 D-4 E-5

Which of the following is designed to provide a Linux command line interface? A. Bash B. GIMP C. GCC D. GPL

A. Bash

A technician is tasked with installing the Windows OS on a macOS computer so that the computer can boot to either macOS or the Windows OS. Which macOS feature should the technician use to complete this task? A. Boot Camp B. Keychain C. Disk Utility D. Finder

A. Boot Camp

Which of the following are features of the Windows taskbar component? (Select two.) A. Can be hidden. B. Includes a search field for quick location of applications. C. Provides options to personalize your news feed and interests. D. Can be moved to the left or left-centered on the screen. E. Displays breadcrumb navigation when accessing components.

A. Can be hidden. D. Can be moved to the left or left-centered on the screen.

What else does the macOS Keychain utility store besides passwords? (Select two.) A. Certificates B. Public keys C. Password preferences D. Security notes E. Security configurations

A. Certificates D. Security notes

You have been given a .app file for your Macintosh computer. The file is a graphics editor that you plan to install. What would you normally do to install the graphics editor? A. Copy the .app file to the Applications directory. B. Launch the .app file from the Terminal application. C. Drag the .app file from Mission Control to the Dock. D. Launch the .app file and follow the installation instructions.

A. Copy the .app file to the Applications directory.

You are currently running the latest version of Windows 10 on your laptop. You want to install Windows 11 to take advantage of several new features. However, you have critical data on the OS hard drive that you want to preserve while installing Windows 11. Which of the following installation methods should you use? A. In-place upgrade B. SCCM C. Clean install D. SetupDiag

A. In-place upgrade

Part of the operating system core is responsible for controlling security, managing the file system, and providing a platform for applications to run on. What is the name of this core component? A. Kernel B. Driver C. Desktop D. Interface E. Central Processing Unit

A. Kernel

Which of the following Linux software applications provides word processing, spreadsheets, and presentations? A. LibreOffice B. GIMP C. LightWorks D. Distro

A. LibreOffice

Which of the following must specifically be modified to embed Linux within intelligent devices (such as smart TVs and tablets)? A. Linux operating system B. Linux distribution C. Linux user interface D. Linux utilities

A. Linux operating system

Which of the following vendors offers the largest variety of editions for its operating system? A. Microsoft Windows B. Ubuntu C. Google Chrome D. Apple macOS

A. Microsoft Windows

Linux has been a mainstay operating system in server rooms for many years, and it has grown even more pervasive in recent times. Which of the following types of devices has Linux taken over a large percentage of the market for? A. Mobile devices B. Printers C. Wi-Fi routers D. Desktop workstations

A. Mobile devices

Which of the following is a web-browser based operating system? A. Linux B. Chrome OS C. Windows D. macOS

B. Chrome OS

Which of the following are popular Linux OS distributions? (Select three.) A. SaaS B. Debian C. Ubuntu D. Terminal E. SUSE F. Library G. NaaS

B. Debian C. Ubuntu E. SUSE

You have decided to use the Apple Remote Disc feature to share CDs and DVDs among employees on your company headquarters office network. Which of the following DVDs can you share with the employees using Remote Disc? A. Audio files from the latest company conference B. Financial application documentation C. Human Resource Blu-ray training videos D. Graphics editor installer

B. Financial application documentation

What is normally disabled by default on most Linux servers? A. Embedded Linux B. GUI C. TUI D. IaaS

B. GUI

Which of the following keys let you switch between keyboard languages? A. Control key B. Globe key C. Command key D. Option key

B. Globe key

Which of the following processors allowed macOS users to run Windows on their computers? A. M1 B. Intel C. AMD D. IBM

B. Intel

Which of the following is software that allows a user to access a computer's memory, file system, processes, and hardware? A. CPU B. Operating system C. Application software D. RAM

B. Operating system

Which of the following best describes the GNU General Public License (GPL) that is associated with the Linux kernel source code? A. The Linux source code remains free to those who use it for non-commercial applications. B. The Linux source code remains freely available to anybody who wants it. C. You can freely utilize, but not change, the Linux source code. D. You need to pay a yearly fee to access and change the Linux source code.

B. The Linux source code remains freely available to anybody who wants it.

Which of the following is currently the most in-use operating system in the world? A. Ubuntu B. Windows C. Chrome OS D. macOS

B. Windows

Match each Mac key label on the left with the correct Mac key description on the right. Picture: https://cdn.testout.com/_version_7029/pcpro2022v7-en-us/en-us/resources/text/t_mac_pp7/mac_keys.png Drag: A. A B. B C. C D. D Drop: 1. The primary modifier key on Apple systems, used like the Ctrl key on a Windows system. 2. Primarily used for text document navigation. 3. Used for application and navigation shortcuts. 4. Typically only found on Apple notebooks and used to access the F1 - F12 keys on the keyboard.

C-1 D-2 A-3 B-4

Which of the following Windows 11 Enterprise edition versions is specifically intended for organizations that want to use cloud-delivered endpoint security? A. Enterprise E3 in Microsoft 365 E3 B. Enterprise C. Enterprise E5 D. Enterprise E3

C. Enterprise E5

When Linus Torvalds first released Linux version 0.02 in 1991, which utilities were included in the release? (Select three.) A. Print server B. Web server C. GCC compiler system D. File server E. Database server F. Bash shell G. Update utility

C. GCC compiler system F. Bash shell G. Update utility

Ruth has a startup business and limited resources. She wants to save money by using an operating system on her business computers that has no associated fees for installation. Which of the following operating systems could Ruth install for free? A. Chrome OS B. macOS C. Linux D. Windows

C. Linux

Which of the following is an open-source operating system? A. Chrome OS B. macOS C. Linux D. Windows

C. Linux

A macOS user has forgotten the location of an important spreadsheet document. Which macOS feature could they use to find the spreadsheet? A. Mission Control B. Key Chain C. Spotlight D. Remote Disk

C. Spotlight

Jack has a small retail business. He had a custom application developed for his inventory tracking. All of Jack's company computers have an operating system on them that will soon reach end of life because a newer version was released two years ago. Jack is afraid that his custom inventory application won't be compatible with the new version of the operating system. Which of the following is a risk that Jack is taking if he continues to use the operating system after its end of life? A. The custom application may no longer be compatible. B. He may lose some of the OS's features that he relies on. C. The OS will become increasing vulnerable to cyberattacks. D. He may lose sales during the migration process.

C. The OS will become increasing vulnerable to cyberattacks.

You want to perform an upgrade from Windows 10 to Windows 11 on your laptop computer without going directly to a website or external source to retrieve or access the upgrade package. Which of the following should you use? A. ISO Installation Media B. SCCM C. Updates and Security D. Installation Assistant

C. Updates and Security

When assisting users, a technician often uses the macOS Force Quit function and the Linux kill command. Which of the following situations would require their use? A. The operating system needs to be rebooted. B. A remote desktop connection needs to be closed. C. A user accidently sends a large job to a printer. D. A runaway application does not respond to user input.

D. A runaway application does not respond to user input.

Most operating systems have a GUI as part of their system. Which of the following BEST describes an operating system's GUI? A. The primary component of a computer that retrieves, processes, and executes instructions. B. An important component of a computer that is used to store data and machine code while in use. C. The microprocessor's program that starts the system up after the computer is powered on. D. A user-friendly interface that uses icons and visual components to interact with the system.

D. A user-friendly interface that uses icons and visual components to interact with the system.

Mission Control is a desktop and window management utility that is used to access several macOS features. Which of the following are macOS features that you can access through Mission Control? (Select three.) A. Secure Notes B. System Preferences C. Spotlight D. All windows E. Multiple Desktops F. Boot Camp G. Dashboard

D. All windows E. Multiple Desktops G. Dashboard

Which of the following operating systems was derived from Linux? A. macOS B. Unix C. Windows D. Chrome OS

D. Chrome OS

Which of the following Mac features is used to launch apps, switch between running apps, access the Trash, and access specific folders? A. Terminal B. Spotlight C. Mission Control D. Dock

D. Dock

Which of the following is a best practice when using Remote Desktop Protocol (RDP) to access another computer? A. Make sure both computers have the same amount of RAM. B. Make sure both computers are in the same workgroup. C. Enable Bitlocker on the remote computer. D. Implement additional security protocols.

D. Implement additional security protocols.

You are creating a Linux program that needs to write data to a hard disk. In order to save time, you decide to have your program call a pre-written code element that tells the operating system to perform the task. What is this focused pre-written code element called? A. Kernel B. Embedded C. Distribution D. Library

D. Library

Which of the following Windows desktop components lets you create multiple desktop to organize availability for different sets of applications? A. Widgets B. Settings C. Taskbar D. Virtual desktop

D. Virtual desktop

As the IT administrator for a small consulting firm, you want all the computers in the company office to be able to share files, printers, and local network resources. There are currently 15 computers in the office. Which of the following Windows features could you implement that would MOST closely match your network requirements? A. Domain access B. Remote Desktop Protocol (RDP) C. Bitlocker D. Workgroup

D. Workgroup