Computers in Business
Visting pornography sites while using and/or network violates your company's computer-use policy. you've signed a policy that requires you to report any computer ethics violations to your boss. You observe a co-worker visiting prom sites at work and determine that you should report this activity. other co-workers also noticed this violation. you should
Tell your boss that you've witnessed the co-worker visiting porn sites while using the company computer or network
True or false? iCloud is a form of mail?
True
Top level management (business executive and presidents)
Use information systems to monitor overall business performance
before you use your employer's computer network, you'll probably have to read and sign that you agree to abide by the network's ___ user policy
acceptable
Intrusion Detection Systems (IDS) use several techniques to protect networks. One is called a "halt", which stops the hacker from progressing into the network. Another is called a(n) _____, which closes the access point used by the hacker
block
In the work environment, it is often necessary to have multiple users on the same call. This feature is ___ calling
conference
Errors in data occurring while entering, reading, processing, storing or transmitting is known as data ___
corruption
Because a data breach can hurt a business's reputation as well as being extremely ___ most business owners take data security very seriously
costly
collecting data, interpreting information gleaned from a database, and preparing reports for senior management are tasks that are typically assigned to a ___
data analyst
Monitoring database systems performance, developing and maintaining databases, and establishing user privileges for databases are usual roles of a ___
database administrator (DBA)
Before clicking send, be sure to ___ your email's attachment
double check
To avoid embarrassment, always ___ your attachment before clicking send
double check
The roles of ensuring an organization's sensitive information is kept safe, keeping an organization's networks secure, and developing security measures for an organization's IS typically falls to the ___
information systems (information technology) security manager
Facebook messenger, viber, kik messenger, snapchat, and WhatsApp are examples of ____ messaging sites
instant
Katie loves istant messaging because she has friends that live overseas. Unlike texting, which requires a cellular connection, all Katie needs to IM is an app a(n) ____ connection
internet
When referring to business information technology, MIS stands for ___ information systems
manger
Sometimes used in smaller business networks, employee ___ software is impractical for large networks because of the number of users and the potential for misuse
monitoring
the roles of ensuring an organization's sensitive information is kept safe, keeping an organization's networks secure, and developing security measures for an organization's IS typically falls to the information system ____ manager.
security
Salutation
sets the tone of the message
While not a required step in sending an email, it's still wise to always ___ any message before clicking "send"
spell check
body
succinctly discusses the purpose of the message
when referring to management information systems, TPS stands for ___ processing systems
transaction
Top level management (business executive and presidents)
use information systems to foresee corporate opportunities and threats
From and/or Subject lines
Determines if the email will be opened
Business management software that encompasses nearly all business activities in a corporation is called ___ software
ERP
close
professionally ends the message
Middle mangers
use information systems for communicating polices and performance reports up and down the corporate ladder
Middle managers
use information systems for record keeping and reporting purposes
first level managers (supervisors, flood managers)
use information systems for recording the employee performance
First level mangers (supervisors, floor managers)
use information systems for scheduling daily and weekly operations
The usual tasks of data analysts
- creates reports for senior management - interprets information provided by the database - collects data
possible consequences of not setting a computer ethics policy
- decreased network speeds - increased likelihood security breaches - decreased employee performance - increased likelihood of data loss
Network intruder Detection systems (IDS) often have areas known as "padded cells" or ____ are easy to hack into and are used to catch hackers
honeypots
finance
providing current investment values and opportunities
The usual tasks of information systems (IS) program managers
- developing training plans and polices for IS - Supervising IS technicians - Working with developers and senior management to procure and implement IS processes
Which of these should business owners do to help protect their data
- ensure antivirus software is installed and up-to-date - establish strong firewall protection for their business's network - create strong password protections and protocols
Managers and network administrator should
- establish ethic standards - enforce standards by creating firewalls, setting filters, and establishing monitoring protocols - periodically reviewing computer ethics policies - instruct employees on standard
professional
- if possible, states when a return call can be expected - concise - states the number or office gat has been reached
In order to ensure that employees understand what's appropriate and what's inappropriate use of company computer equipment, software, and networks, employers must set ethical computer use standards. This includes which of the following
- instructing employees on standards - periodically reviewing computer-use polices - enforcing standards by creating firewalls, monitoring protocols, and filters
If you own a small business, what can you do to ensure your computers and data is kept secure?
- keep software updated, particularly antivirus software - backup your data regularly - physically secure computers to minimize risk of theft
Select appropriate business email etiquette practices
- maintain high levels of formality, especially with initial contacts - consider if email is the appropriate means of communication
which category of management information systems (MIS) focuses on providing forecasting capabilities for sale and production?
DSS
A common feature of a business landline (hardwire) telephone services is the ability to have multiple users on the same call. This feature is _____
conference calling
Stealing confidential materials such as copyrighted material, confidential information, or company emails from a network is called ___. most often, this crime is committed by employees inside the company rather than outside hackers
data theft
When referring to management information systems, DSS stands for ___ support systems
decision
operations
decision making software such as MIS
When referring to management information systems, ESS stands for ___ support systems
executive
It's always a good idea to check the _____ before clicking "replay
list of addressees
Before opening an Email, make sure you know and trust the send. Email may contain
malware
When referring to business information technology, MIS stands for
management information systems
along with the "from" line, what is the most important factor in ensuring your message is read?
the subject line
For which of the following activities would a typical marketing department need a strong information system?
- online sales - online advertising - updating business's social media
The appropriate business email etiquette practices
- remember that potentially negative news is best given face-to-face - keep attachments small
when you're creating a voice mail greeting on your business phone, you should tell the caller
- the voice mail that they've reached - when they can expect a return call - if possible, why you can't take the call
Business owners, copyright holders, and the network administrators publish ___ so that users understand what is expected and permissible when they use the network, computer equipment, and/or software
AUPs
before using your employer's network, you'll probably have to read and agree to abide by the network ___
AUPs
executive rely on ___ software because it provides tools to run an entire corporation
Enterprise Resource Planning
The role of installing, maintaining, repairing and replacing information system hardware and software typically falls to the ___
Information systems (information technology) technician
The role of installing, maintaining, repairing, and replacing information system hardware and software typically falls to the information system ____
technicians
When referring to management information systems, SCMS stands for supply chain ___ software
management
While you sometimes find this used in smaller business networks, employee ____ software is impractical for large networks because of the number of users and the potential for misuse
monitoring
though legal, which of the following would likely be prohibited by a typical business computer-use policy?
playing online games
The roles of directing IS technicians, working with senior management to procure and implement IS, and developing polices for corporate IS typically falls to the information system __ manager
program
Accounting
records keeping and reporting
For which of the following activities would a typical accounting department need a strong information system?
records keeping and reporting
software that gives network administrators the ability to provide computer assistance from a central location by allowing them to display and control any computer on the network is ___ desktop software
remote
Software that gives network administrators the ability to provide computer assistance from a central location by allowing them to display and control any computer on the network is called software
remote desktop
SCMS makes lean manufacturing processes such as just-in-time inventory practical. SCMS stands for ___ chain management software
supply
A form of email fraud where criminals change the account where money is being transferred is called a ___ -wire scam
wire
A form of email fraud where criminals change the account where money is being transferred is called a ___ scam
wire-wire
Marketing
-online advertising and using social media - search engine optimization
Disgruntled employees who are leaving their jobs sometimes think they have a right to take copyrighted material that they created for the business, even though it doesn't belong to them. This is called ___
data theft
A form of email fraud where criminals charge the account where money is being transferred is called a ___ scam
wire-wire
Unprofessional
- let's caller know the call is important - repetitive - long
Examples of management information systems (MIS) include
- ESS - DSS -TPS
Select the usual task of database administrators (DBAs)
- Monitors the database's performance - develops and maintains the database itself - establishes user privileges for the database to help protect the data
When reporting a computer ethics violation of a co-worker to your employer, it's important to:
- be brief and direct - state only what you witnessed
Which category of management information systems (MIS) combines the forecasting capability of decision support software with the records keeping capability of transaction processing systems software to help businesses manage inventories efficiently?
SCMS
monitoring database systems performance, developing and maintaining databases, and establishing user privileges for databases are usual roles of a database ___
administrator
What is required to send an instant message from a mobile device?
an internet connection
Collecting data, interpreting information gleaned from a database, and preparing reports for senior management are tasks that are typically assigned to a data ___
analyst
"Thumb-sucking" refers to stealing information from a network using a ___
thumb drive
using information systems to help foresee corporate business opportunities and threats might be done all the level of management but it was most important for which management level?
top level managers