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A good cover latter includes: An explanation of why you are looking for a job A statement of why you believe you are qualified for the job A summary of your education and work history Personal information you did not include on your resume
A statement of why you believe you are qualified for the job
You have an interview for a job you really want. When is the best time to ask about the salary? After you have been offered the job At the beginning of the interview so you can get it out of the way At the point during the interview when it looks like you will be offered the job Before attending the interview so if it is not enough, you will not be wasting the employer's time.
After you have been offered the job
The benefits of having critical thinking skills is all the following except: Be able to make logical decisions without personal biases and emotions Alleviates stress and improve concentration at work Helps you bring creative ideas and solutions to problems Employers are looking for employees and candidates with these skills
Alleviates stress and improve concentration at work
When preparing a list of references, it is essential that you: Only include each reference's telephone number or email address Include your references on your resume Ask for permission before listing a person as a reference List only those people who are personal friends
Ask for permission before listing a person as a reference
Admitting to having broken a dental instrument in the laboratory is an example of the principle of: Well-being Justice Autonomy Doing no harm
Autonomy
Which strategy is best for answering questions at a computerized interview? Answer the questions as quickly as you can. Provide as much information as possible in your answers Be consistent in your answers Do not answer questions that seem unnecessary or repetitiveemc
Be consistent in your answers
When you take a problem to your supervisor, you should: Let your supervisor solve the problem Avoid taking problems to your supervisor Bring an array of possible solutions or recommendations Know who is to blame
Bring an array of possible solutions or recommendations
You have an appointment for an interview at 3:00, but there is an unexpected ice storm and you cannot safely arrive on time. You should: Call before 3:00 and ask if you can reschedule. Not follow up because they probably know the reason why you did not show up. Go even if you are late to show that you are interested in the job Call the next day to reschedule
Call before 3:00 and ask if you can reschedule.
The law, as it applies to who is responsible party in the practice of dentistry, is referred to as: Ethics Civil law Respondeat supervisor Dental jurisprudence
Civil law
The standard of moral principle and practice to which a profession adheres is known as a: Principle of Registry State Dental Practice Act Code of Ethics Code of Licensure
Code of Ethics
The only social media appropriate at work is: Twitter Company email YouTube Facebook
Company email
A patient breaking an appointment may be interpreted as __________ on the part of the patient. Supervised neglect Contributory negligence Abandonment Malpractice
Contributory negligence
Which is the most important reason to have a resume? Provide examples of your work State what you are looking for in a job Let employers and others know you are looking for a job Convince potential employers to interview you
Convince potential employers to interview you
You can contribute to a positive performance evaluation by doing all the following except: Asking for more information and her recommendations Being objective and open about your strengths and weaknesses Disagreeing with her when she brings up areas of improvements Writing a self-evaluation a few weeks ahead of time for your manager, letting her know your impression of your own performance and reminding her of some of your accomplishments over the period being reviewed
Disagreeing with her when she brings up areas of improvements
You attended an interview this morning and it seemed to go very well. You are interested in the job. What should you do next? Call the employer to ask if a hiring decision has been made Nothing. Wait until you hear from the employer Cancel the other job interviews you have scheduled because you'll probably get this job Do a post interview self-evaluation
Do a post interview self-evaluation
Which of the following questions cannot be asked to make a hiring decision for a nursing assistant? Can you work on your feet for several hours a day? Give me an example of how you handle stress. Can you work the evening shift? Do you celebrate Hanukkah?
Do you celebrate Hanukkah?
If you have a difficult supervisor, try all the following strategies except: Maintain a high quality supervisor, try all the following strategies except: Embarrass him in front of your co-workers Try to understand your supervisor Maintain a positive attitude
Embarrass him in front of your co-workers
Decisions guiding the moral conduct, duty, and judgement of the dental professional are part of: Ethics Res Gestae Jurisprudence Laws
Ethics
When you are having a bad day at work, all these strategies may be helpful except: Relax, meditate, or take deep breaths Expect your co-workers to understand, especially if you ignore their bad moods too Let work be therapeutic and look for the enjoyable aspects of it Gain perspective by comparing your problems with those of patients and others who have more serious problems than you do
Expect your co-workers to understand, especially if you ignore their bad moods too
Many people with negative attitudes toward rules: Show good judgement in complying with rules Make exceptions to the rules Feel the rules do not apply to them Want rules to be fair and reasonable
Feel the rules do not apply to them
If an employer asks you to fill out an application form, you should: Fill in all section completely or write "NA" if a question does not apply to you. Complete all sections of the application, except the education and work history Leave the form blank and attach your resume Sign the form and attach your resume
Fill in all section completely or write "NA" if a question does not apply to you.
An interviewer asks: "Tell me something about yourself." What is the best way to answer? Give an answer that provides information about you that relates to the job Give a little personal information about yourself Ask the interviewer to be more specific Ask for more details about what the interviewer wants to know
Give an answer that provides information about you that relates to the job
If you are attempting to mirror an interviewer who is businesslike and to the point, the best way to answer questions is to: Repeat what the interviewer says Copy the interviewer's nonverbal language Give complete but concise answers Give unburied answers with lots of details.
Give complete but concise answers
The Professional Code of Ethics is: Governed by licensing procedures Voluntary Mandated by state law Governed by federal law
Governed by licensing procedures
Setting goals help in all the following except" Guaranteeing success Providing meaning and purpose Clarifying values Telling you what to do next
Guaranteeing success
When your supervisor requests you to do something: If you are busy with other tasks, ask about the urgency of the request Promise you will do it as possible, even if you are sure you have time See if the work can be given to someone else Always drop everything else and respond to the request right away
If you are busy with other tasks, ask about the urgency of the request
You should be nice and courteous to your co=workers because: It will help you advance in the organization They will remember you on special occasions like your birthday It is part of being a professional and improve your workplace They are more likely to be kind toward you
It is part of being a professional and improve your workplace
Which of the following respiratory therapy graduates would most likely benefit from using a chronological resume? Greg worked as a welder for several years Keisha is a recent high school graduate and has limited work experience Jose has held several jobs as a hospital orderly and certified nursing assistant Laurie worked as a housewife and mother before enrolling in school
Jose has held several jobs as a hospital orderly and certified nursing assistant
Charging a patent for a full set of radiographs when only six were taken is a violation of the principle of: Well-being Doing no harm Justice Autonomy
Justice
All the following are ways you can support your manager during a time if significant change at work except: Accept that change is inevitable and probably coming from higher up in your organization that your supervisor Speak up in favor of the change when you hear grumbling among your coworkers Suggest ways to you supervisor to help make the change more acceptable to you and your coworkers Keep silent since it is your supervisor's job to manage the change
Keep silent since it is your supervisor's job to manage the change
Failure of the dentist to comply with the Dental Practice Act may result in: Fines License suspension or revocation Res gestae Fines and license suspension or revocation
License suspension or revocation
Which of the following should you do at every interview? Explain your training in detail Listen carefully to what the employer says. Reference your resume as often as you can Answer the interview's questions as briefly as possible
Listen carefully to what the employer says.
The professional for whom the doctrine of respondeat superior does not hold true is the: None of the options Registered assistant Licensed RDH Certified assistant
None of the options
HIPPA provides for all the following patient rights except: Patients have the right to see the facility's HIPPA policy and know who the Privacy Officer is. Patients can prevent their private health information from being sent to the patient's insurance company for payment Patients can see their own private health information and request corrections if there are mistakes Patients can determine how they would like to receive their health information, such as sent to a specific address
Patients can prevent their private health information from being sent to the patient's insurance company for payment
A good way to start a conversation is: Pay a compliment Avoid eye contact Ask what time it is Wait for the other person to start
Pay a compliment
An assistant who performs an expanded function that is not legal in his or her state is: Committing dental neglect Guilty of a criminal act Practicing unlicensed dentistry and guilty of a criminal act Engaging in the unlicensed practice of dentistry
Practicing unlicensed dentistry and guilty of a criminal act
Malpractice is: Performing an illegal act Professional negligence Unethical conduct A misdemeanor
Professional negligence
The purposes of the policies and procedures manual include all the following except: Ensuring that all laws and regulations are being followed Protecting the institution in the event of a lawsuit Determining what training needs to take place Constantly reflecting advances in operations, research, and best practices
Protecting the institution in the event of a lawsuit
An agreement between two states to allow an individual licensed in one state to practice in another state is called: Reciprocity Direct supervision Licensure General supervision
Reciprocity
Best practices for charting include all the following except" Make changes and correction following the correct protocol Keep the audience in mind for these records Record judgments made about the patients Follow your facility's policies and procedures
Record judgments made about the patients
If you are ever asked to do anything unethical, you should: Look at the consequences and then decide if you will do it or not Refuse and explain the reason why, if necessary Seek alternative Discuss it with your spiritual advisor
Refuse and explain the reason why, if necessary
The best way to prepare for a behavioral interview is to: Practice answering traditional interview questions Mentally inventory the technical skills you bring to the job Be sure your portfolio is in good order Review your experience in workplace situations that are similar to those you might find in your target job
Review your experience in workplace situations that are similar to those you might find in your target job
A productive approach to take towards your supervisor is: Ask your coworkers what they think of her Seek frequent contact with her Find out about her personal life Avoid her and do not bother her
Seek frequent contact with her
You can increase the chances of achieving your goals by doing all the following excepts: Stating the goal in a specific and positive fashion Writing the goal in the present tense to help you visualize achieving it Setting the goal on January 1 Writing the goal down
Setting the goal on January 1
When your supervisor criticizes some aspect of your performance: She is wrong She lacks appreciation for your skills She is doing her job and helping you improve as an employee She does not like you
She is doing her job and helping you improve as an employee
Whether you wear your own clothes or a uniform, your clothing for work cannot be: Stained or dirty Worn the previous day Conservative Stylish
Stained or dirty
Within a state, the practice of dentistry is supervised and regulated by the: State Board of Dentistry Dental National Board ADA Licensing Bureau
State Board of Dentistry
The legal entity that mandates the legal restrictions and controls on the dentist, dental auxiliaries, and the practice of dentistry is the: State Dental Practice Act Federal Principles of Ethics State Board of Dentistry ADA Code of Ethics
State Dental Practice Act
All the following activities are acceptable under the HIPPA except: Despite normal precautions, a patient in a semiprivate room overhears doctors talking to the patient in the other bed A patient sees other patients' names on a sign in sheet In an emergency, a patient is not immediately informed of his rights under HIPP The disclosure of treatment for a mental illness to prevent someone from getting a job
The disclosure of treatment for a mental illness to prevent someone from getting a job
A goal binder contains all the following except: The results of your own goal setting brainstorm The goals your parents set for you About 10 goals you want to work on currently The next actions associated with the goals you are currently working on
The goals your parents set for you
Members of the State Board of Dental Examiners are usually appointed by: The national dental association The state dental association The governor The public
The governor
Which statement is true about the skill clusters created for a functional resume? The included skills can be acquired from all kinds of experience, both personal and work related The included skills should be limited to those acquired from paid employment There should be an explanation of how each cluster related to the job you are applying for. There should be at least five clusters, more if possible:
The included skills can be acquired from all kinds of experience, both personal and work related
When making introduction, the first person who should be introduced is: The physician The health care professional with the highest degree Whoever arrived first The patient or client
The patient or client
Which of the following does not affect the way you manage your money? The spending patterns of your sibling Your upbringing Your personality How your parents managed their money
The spending patterns of your sibling
Which of the following persons would be the best professional reference? A friend you have known since childhood Your favorite teacher in high school The pastor at the church you've attended for the past several months The supervisor where you completed your externship
The supervisor where you completed your externship
An employee who is a goo "fit" has all the following characteristics except: Other employees like working with them They fit the job description They follow the rules, written and unwritten They have good social skills
They fit the job description
The proper way to introduce Susan Maple, who has a doctorate degree in speech pathology, is" This is Dr. Maples This is Dr. Maples, one of our speech pathologists This is Mrs. Maples This is one of our speech pathologists
This is Dr. Maples, one of our speech pathologists
When is the best time to ask a reference for a letter of recommendation? When you first meet an instructor or employer Before you apply for a job and submit it with your application When you begin your schooling or training Throughout your schooling and career
Throughout your schooling and career
An act may be unethical and still be legal. True False
True
The interviewer asks you a non-offensive question you believe may be illegal. What is the best thing to do? Go ahead and answer the question. Try to identify the interviewer's real concern and then respond to it State that the question is illegal Refuse to answer the question:
Try to identify the interviewer's real concern and then respond to it
Good conversationalists are characterized by all the following except: Using questions that can be answered by "yes" or "no" Actively listening Displaying a wide range of knowledge and interests Asking open-ended questions
Using questions that can be answered by "yes" or "no"
Telling a child that a dental procedure will not hurt, when in fact is may, is a violation of: Beneficence Veracity Confidentiality Privacy
Veracity
The six basic principles of ethics are autonomy, no maleficence, beneficence, justice, confidentiality, and: Continuing education Privacy Veracity To do no harm
Veracity
Offering to help a classmate study is an example of the principle of: Autonomy Well-being Doing no harm Justice
Well-being
It is appropriate to disclose private medical information about a patient: When you know the patient personally When the information is no big deal When you are having a discussion with another health professional involved in the patient's care When you are in an elevator only with other health professionals
When you are having a discussion with another health professional involved in the patient's care
When is it appropriate to address a physician by his or her first name? When you have been given permission by the physician Never When you have been given permission by the physician and when there are no patients around Only outside of work
When you have been given permission by the physician and when there are no patients around
Keeping in mind your supervisor's time, the most important use of the time you spend with her is: When you see a co-worker doing something wrong or underperforming When you have a complaint When she has made a mistake and you want to correct in private When you need guidance or have something important to communicate
When you need guidance or have something important to communicate
The heading of your resume should include all the following except: Your first and last name Your name in lower case Your name in larger font Your name at the top
Your name in lower case
Which of the following should be included on your resume? Your marital status The names of your references The reason you left your last job Your telephone number
Your telephone number
Professional organizations have a written code of ethics. true false
true
