Employability Skills Chapter 16 Review

screening interview

An interview used to screen candidates to eliminate those who fail to meet minimum requirements; may be done in person during job fairs or on college campuses, by telephone, or by video

which of the following is considered the most opportune interviewing time?

Tuesday mid-morning

what information should you include in your email?

a description of your qualifications that he should highlight

when you are offered the position you want during a phone call, what type of follow-up is appropriate?

a formal acceptance message that confirms the details and formalizes your accecptance

situational question

a question that helps employers test a candidates thought processes and logical thinking; interviewers would handle it

behavioral question

a question that requires the candidates to tell success stories; they usually begin with something like "Tell me about a time....."

what should be included in your job acceptance message?

a review of salary and benefits

group interview

a type of job interview in which many candidate's are interviewed together; also may refer to multiple hiring managers interviewing one candidate individually

in addition to a resume, which of these are also important employment related documents or messages during the job-search process?

addition or resume follow-up message; resignation letters application form

panel interview

an interview conducted by a team of two or more people who will be the candidates supervisor's and collegues

hiring/placement interview

an interview conducted with the most promising candidate's to learn whether they are motivated, qualified, and a good fit for the position and the organization

one-on-one interview

an interview during which the candidate sits down with a company representative to talk about the job and the candidate's qualifications

sequential interview

an interview in which a candidate meets individually with two or more interviewers one-on-one over the course of several hours or days

which interview action should you avoid?

appearing impatient

which of the following are interview mistakes you will want to avoid?

appearing impatient or bored; interrupting

what is one improvement that could be made to your follow-up message?

avoid sounding discourteous and desperate

what online resource can you use when gathering information?

blogs

what feedback can Martha give James to help him send positive nonverbal messages?

control your body movements; practice appropriate eye contact; exhibit good posture

which of the following is an example of a behavioral interview question?

describe a time when you worked effectively as part of a team

from the employer's perspective, an interview is an opportunity to accomplish which of these:

discuss the candidate's training knowledge and abilities in more detail; assess the candidate's abilities in relation to the requirements for the position; decide whether the candidate would fit into the organization

which of the following interview questions as illegal?

do you have any children?

before you interview, what should you do to clean up digital dirt?

don't discuss your job search if you are still employed

one of the best ways to overcome fear is to know what happens in a typical interview. what other suggestions should you follow to further reduce your fears?

don't forget that during some parts of the interview; you will be the one in charge; find out how the interview will be structed so you have a clear understanding of the process; practice breathing deeply to help you concentrate on something else

what advice can you give him?

don't walk out of the room without shaking the interviewers hand

when you are unsure of what to wear to an interview _________________

dress in conservative, professional attire

when interviewers ask specific questions about your experience and accomplishments, what should you do?

emphasize your personal strengths and show confident in your abilities

during a job interview, riley should try to convince the employer of potential value, learn about the job and the company, and __________

expand on the information in the resume

an interviewer provides the opportunity to

expand on the information on your resume

prior to a job interview, you should develop success stories that demonstrates all of the following except________

expanding on your weaknesses

because a screening interview is typically short, you should not prepare to promote your qualifications relevant to the position or organization.

false

if you are asked an inappropriate question during an interview it is best to refuse to answer it.

false

sending a text message to thank you interviewer is acceptable in today's fast-paced and digital workplace environment

false

the point to begin show-casting your best professional behavior is when you greet the person who will be conducting your interview.

false

when asked whether you have any questions, it is best to say no because it implies that the interviewer has been thorough and informative

false

what type of interviewer is described in the scenario?

group

many employers contact job applicants by phone, to ensure that you make your best impression in a phone interview

have a copy of your resume available for reference

which step in the hiring process has the goal of learning whether candidate's are motivated, qualified, and a good fit the hiring manager's organization?

hiring/placement interview

when answering interview questions, which of these guidelines should you follow?

if necessary, refocus or clarify questions; aim your answers at the characteristics interviews seek; use the interviewer's name and title from time to time

how should you handle potentially illegal questions from an interview?

if you find a question harmless and you want the job, it's okay to answer it; if you think that answering would damage your chance to be hired, try to deflect the question tactfully

"I notice you have an accent, where are you from?"

illegal question

Sutton is drafting an interview thank-you message, Sutton should__________

include the interview date, the precise job title, and the specific topics discussed in the interview

what is effective about the message?

it closes positively and avoids accusations

what can you do to effectively navigate a panel interview?

keep eye contact with the questioner as well as with others; take notes during the interview; prepare basic biographical information on each interviewer

one-way video interview

one in which candidates at their leisure respond to a list of scripted questions prepared by the hiring organization

which is the most common type of interview?

one-on-one

a _______ interview is usually conducted by people who will by the job candidate's supervisors or collegues

panel

you have landed an interview with your dream company, because they are out of state, they asked to do the initial interview on video. how can you prepare to ace your video job interview

project an upbeat attitude by using positive words; position your camera at eye level; dress as you would for a face to face interview; focus on answers and stories that illustrates your abilites

at what point in the hiring process should you send a thank-you message to interviewers

promptly following an interview

when completing an application form, you should be prepared to explain the reasons for leaving previous positions. which of the following phrases would be least effective?

quit

one of the first questions you may be asked in an interview is "Tell me about yourself." what is the best best advice for answering this question?

relate educational, professional, or business-related strengths

when writing an application or resume follow-up message, you should open the message by __________

reminding the reader of your interest

what should you do to make your thank-you message more effective?

send your message immediately after the interview; refer to the date of the interview; avoid worn-out phrases

it's best to assume that you didn't get the job and should continue in your job search if you haven't heard back from a potential employer within _____________

several weeks

questions that help employers test your thought processes and logical thinking are called

situational questions

to send positive nonverbal messages and to act professionally during an interview, which of the following should you avoid?

smiling constantly

two-way video interview

sometimes, called a live video interview; a two-way video interview is similar to a face-to-face interviewing, but it is typically conducted through video chat

what information should you be prepared to provide when filling out a job application?

specific job and position titles; reasons for leaving previous positions; salary history

what types of stories should he rehearse?

stories that discuss how he dealt with a crisis; stories that illustrate how he went above and beyond expectations; stories that discuss how he handled a tough interpersonal situation

to feel confident and be ready to sell your qualifications, you should prepare and practice

success stories

how should you respond if you are asked to discuss a time when you solved a difficult problem?

tell a work-related story that explains the situations or task, what you did, and the result

what other revisions should you make?

temper demanding statements like "I am wondering what the holdup is"; remove the information about needing a job because your mortgage is due; use the interviewers name in the greeting

when turning down a job offer, show your professionalism by ____________

thanking the employer for the job offer

which of these sources should you consult to research a target company before an interview?

the potential employer's website; someone who is currently employed with the company; the company's ads and promotional materials

despite the importance of the interview, too many candidate's fail to prepare sufficiently. Hot trends in interviewing today include which of these:

the use of AI-powered psychometric assessment test and games; interviewing many candidate's together; structed video interviews

although you will likely discuss your resignation in person with your supervisor, it is a good idea to document your resignation by writing a formal letter

true

group interviewers can help employers evaluate leadership skills and communication styles?

true

realizing that an interview is a two-way street can help to reduce your nervousness before an interview

true

when completing a job application form, you should avoid leaving sections completely blank

true

when responding to behavioral interview questions, you should briefly explain the situation and describe the problem or task, your action, and its results.

true

what questions might you ask to learn more about the company?

what do you see in the future of this organization?; Is travel required in this position?; what do you like best about working for this company?

which questions can you ask to gauge the applicant's interest in your company and in its position?

what interests you in our products or services?; what do you know about our company?

what questions can you ask that will help you determine whether the candidate is goal oriented?

what would you most like to accomplish if you were to get this position?

when you must contact your references following an interview, what advice should you follow?

write an email or letter informing your references about the position, its requirements, and the recommendation deadline

to make a positive first impression during your first phone conversation with a potential employer, what tip should you practice?

you should do all of them